Service wasn't too badNot a lot of product, expensive, bad smell, finishes quickly, difficult to see results. It could potentially be a scam product not worth your time. Product will most definitely f... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely fantastic service from these guys. My daughter was getting married and was literally told at the last minute she needs human hair extensions, for the hairstyle she wanted. Contacted Wigoos... Voir plus
Amazing service!!! I DM’d the shop on Instagram late last night to check if they had a product in stock which they replied to quickly saying would be able to deliver next day after 6pm which they d... Voir plus
Went into Wigoos today (29.12.23) for the first time with my daughter just to browse. We were greeted with warm smiles from father & son and were completely looked after, made to feel relaxed and give... Voir plus
À propos de l'entreprise
- Magasin de produits de beauté
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Fournisseur d'extension de cheveux
- Magasin de produits capillaires
- Boutique de santé et beauté
Écrit par l'entreprise
Welcome to Wigoos, your one-stop-shop for all your hair and beauty needs. We offer a diverse selection of hair extensions, wigs, hair colour, lashes, and other beauty products to cater to your unique style and preferences. Our knowledgeable staff is always available to provide expert advice and guidance, ensuring you find the perfect products to meet your specific needs. We are committed to providing you with the best shopping experience possible, offering fast and reliable shipping, easy returns, and exceptional customer service. At Wigoos, you can rest assured that you'll get the best quality products at the most affordable prices. Shop with us today and discover the Wigoos difference!
Coordonnées de contact
94 Green Street, HP11 2RE, High Wycombe, Royaume-Uni
- 07873730884
- info@wigoos.com
- wigoos.com
4,6
Excellent
144 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Reliable and efficient
Customer service was very helpful and responsive...I had an issue with my purchase, I sent an instant message on their page....I got a phonecall back straight away..all cleared and items delivered timely and well packaged..I live in rural North East England with no shops selling African items..so to have Wigoos at your fingertips is really a bonus. Thank you for your help.
23 mai 2024
Réponse de Wigoos
Dear Mrs. Seymour,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that our customer service team was able to assist you promptly and effectively. It's wonderful to know that you received your items in a timely manner and that they were well-packaged.
We understand how challenging it can be to find specific items in rural areas, and we're delighted that Wigoos has been a convenient solution for you. Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible.
Thank you for choosing Wigoos. We look forward to serving you again in the future.
Best regards,
Wigoos Team
Excellent customer services
Excellent customer service and the product which I order we're the dark brown gel hair dyes I have order several times and I have never had a issue with customer services or the product. I will continue to shop with wigoos.
15 mai 2024
Avis spontané
Réponse de Wigoos
Dear Suki,
Thank you for your wonderful feedback! We are delighted to hear that you are pleased with our customer service and the dark brown gel hair dyes you have ordered. It's fantastic to know that you have consistently had a positive experience with both our products and service.
Your continued support means a lot to us, and we are grateful for your loyalty to Wigoos. We look forward to serving you again and ensuring you have the best shopping experience every time.
Thank you once again for your kind words.
Best regards,
Wigoos Team
Badly Allergic & chemicals.
Badly Allergic & chemicals.
Doing the Page test.
I have burned my elbow. If you are Allergic please AVOID. Do
Not waste your money. 💚
16 mai 2024
Réponse de Wigoos
Dear AH,
Thank you for sharing your feedback. We are truly sorry to hear about your experience. We always recommend our customers perform a skin patch test before using any product, especially if they have sensitive skin or known allergies.
Your health and safety are very important to us, and we apologize for any discomfort you have experienced. We strive to provide clear instructions to avoid such issues, and we regret that this has happened in your case.
Please contact our customer service team directly so we can assist you further and address your concerns appropriately. We value your feedback and will use it to improve our products and services.
Thank you for bringing this to our attention.
Best regards,
Wigoos Team
Réponse de Wigoos
Hi Maqsood,
Thank you for your kind feedback.
Best regards,
Wigoos Team
Seller contacted me about progress if…
Seller contacted me about progress of my order. Delivery was fast and timely too.
26 avril 2024
Réponse de Wigoos
Dear Stella,
Thank you for your positive feedback! We're pleased to hear that you were satisfied with our communication regarding your order's progress and that the delivery was fast and timely.
Your satisfaction is very important to us, and we're glad we could meet your expectations. Thank you for choosing Wigoos. We look forward to serving you again soon.
Best regards,
Wigoos Team
I never got my parcel....
I never got my parcel apparently royal mail lost it. But the man who owns it is very nice and polite.
16 avril 2024
Réponse de Wigoos
Dear Rose,
Thank you for your message and your kind words. We sincerely apologize for the inconvenience caused by the lost parcel. As we informed you earlier, Royal Mail lost the parcel, but it was eventually returned to our shop due to it not being collected in time.
We understand how frustrating this situation can be and want to assure you that we promptly processed a refund for your order once we received the parcel back. While the delivery process is unfortunately beyond our direct control, we strive to provide the best possible service to our customers.
If you have any further questions or need additional assistance, please don't hesitate to contact us. We appreciate your understanding and patience.
Best regards,
Wigoos Team
Masha’Allah loving the hair color…
Masha’Allah loving the hair color shampoo, amazing product with amazing results, and the best thing is it takes 5-10 mins max to apply and wash.
Defo recommend this product. Trust me once you try it, your never gonna look back.
11 avril 2024
Réponse de Wigoos
Dear Tahir,
Thank you so much for your wonderful feedback!
We are delighted to hear that you love the hair color shampoo and are enjoying the amazing results. It's great to know that the quick and easy application process has been a positive experience for you.
We appreciate your recommendation and are thrilled that our product has met your expectations. Your satisfaction means a lot to us, and we look forward to continuing to serve you.
Thank you for choosing Wigoos!
Best regards,
Wigoos Team
100% accurate results and great value for money,
I have great pictures of before and after results using the Hair Colour Gel which are 100% accurate available in Black and Dark Brown. I opted for a dark brown and a little goes a long way! It is great value for money with exceptional results!
29 avril 2024
Avis spontané
Very pleased with the service
Very pleased with the service. The only online company I know which looks after customers this well. Needed the Lichen gel hair colour, kept me updated as they were out of stock and informed me as soon as they had some. The product is brilliant as well.
6 avril 2024
Expected delays in receiving order but…
Expected delays in receiving order but this was abit extreme working in public sector myself we atleast have the courtesy to offer a complimentary discount or for next time also communication as room.for improvement as to inform the customer of the current order there was no correspondence for weeks until I didn't reach out myself
18 mars 2024
Total scam business, no item sent & doesn’t want to refund
Total scam ! Do not buy from this seller.
Bought item on 8th March 2024 supposed to receive in 2 to 3 business days but couldn’t receive so message them to ask? They replied item is not available but they kept selling item! They told me item will arrive next week, next week they marked item despatched but item could not arrive even after 8 days of despatch. After loads of time wasting they failed to provide tracking number and refused to refund so I opened case in PayPal. PayPal refunded me money but after PayPal refunded money to me they started to play smart game and sending me message that we will refund you rather before when I was asking refund they were not refunding but when I won case in PayPal then they started filthy game. Totally scamming shop with no professionalism, I am finding more ways to report them and expose them now.
8 mars 2024
Parcel came late nearly 11 days…
Parcel came late nearly 11 days otherwise product was excellent
18 mars 2024
I pre ordered a black hair color gel it…
I pre ordered a black hair color gel it arrived over two weeks because it was pre order the product is brilliant it works really good and the wigoos.com Team is really quick in response to the customer totally iam really happy with my order I recommend wigoos.com to anyone want to buy product thank you very much wigoos Team.
21 mars 2024
Avis spontané
I did not get what I want
2 mars 2024
The product
The best product first I use it nothing happen bcz I didn’t mix it I get 2 bottles u have to mix it each time u use it and leave it for 15min it’s just perfect thanks
3 mars 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.