The team from Wildanet have installed fibre to the property for us here in rural Cornwall. We had an inadequate connection before the upgrade, but now we are enjoying superfast broadband. The ins... Voir plus
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Lisez les avis des autres
The engineers Aaron and Josh were very friendly and efficient despite the harsh weather. They came in a timely manner and I was involved for every step of the process, they had the customers wants in... Voir plus
L'entreprise a répondu
Kai, Aaron, and Finn did an excellent job installing our fiber optic broadband. They were polite, personable, efficient, and knowledgeable. A credit to their company. Also, it’s the best damn broadba... Voir plus
L'entreprise a répondu
From giving Wildanet instructions to take over my broadband at the end of January this year I finally got connected at the end of June. I lost count of how many phone calls I had to make to get up... Voir plus
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À propos de l'entreprise
À propos de Wildanet
Écrit par l'entreprise
Wildanet is an independent Cornish-based internet service provider, bringing high-speed broadband and digital connectivity to homes, businesses and communities throughout Cornwall and the South West.
At Wildanet, we believe that every person, business and community has the right to be part of the worldwide digital community and to benefit from the opportunities it brings.
Unlike other parts of the UK, Cornwall and the South West still have countless communities suffering with poor quality internet connection, making life harder for many families and businesses in these areas and putting them at a distinct disadvantage to the rest of the UK. Wildanet is working to change this by digitally connecting many areas of the region to high speed, reliable broadband.
Talk to our friendly, local team today by calling 0800 0699906 or email us
Coordonnées de contact
Westbourne House, West Street, PL14 6BT, Liskeard, Royaume-Uni
- 0800 0699906
- hello@wildanet.com
- wildanet.com
4,4
Excellent
1 k avis
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Pt26
Polite, friendly, knowledgeable and local. Thank you to Matt, Ben, Kai and Finn.
10 juin 2026
Avis spontané
Réponse de Wildanet
Thank you for the review, we will let the team know.
Chloe was an excellent installer…
Chloe was an excellent installer efficient clean and tidy. Highly recommend.
8 juin 2026
Avis spontané
Réponse de Wildanet
Thank you for the review, we will definitely let Chloe know her work is appreciated!
An absolutely seamless installation by…
An absolutely seamless installation by Jamie, he kept everything very neat and tidy, polite and explained all steps and stages throughout. Would highly recommend Wildanet as a provider and for the quick installation.
10 juin 2026
Avis spontané
Réponse de Wildanet
Thank you Katherine, we are so happy that Jamie went above and beyond and took the time to explain things to you. It really makes us proud to be a local provider knowing we are supporting people in the community with broadband installs.
Wildanet installation by a Chloe
Just had Wildanet installed by a very helpful and knowledgeable engineer called Chloe.
She quickly installed the cables and router just where I wanted and set up the software to get it all working.
All now working quickly.
Would recommend her to anyone.
9 juin 2026
Avis spontané
Réponse de Wildanet
Thanks Barry! Glad to have you on board and part of the Wildanet family!
Aaron the Engi eer was very quick
Aaron the Engi eer was very quick, clean and tidy. We are pensioners and he took the time to explain everything so that we understood.
9 juin 2026
Avis spontané
Réponse de Wildanet
Thank you Pat, we are so pleased that Aaron took the time to explain things for you! If you do ever need any assistance always feel free to contact our customer service team on customer.service@wildanet.com
Josh and Kai were on time ,very…
Josh and Kai were on time ,very efficient and explained things well without being patronising ( we are seniors). it was very awkward for parking and double decker buses on the road but they were calm and friendly throughout. Thank you.
9 juin 2026
Avis spontané
Réponse de Wildanet
Thank you so much, Janet. We really appreciate your kind feedback. We’re so pleased our team were able to support you. We understand that everyone’s needs and levels of understanding are different, and we’re always here to help in a way that works best for each customer. It’s great to hear this came through in your experience.
Broadband installation
Chloe the wildanet engineer arr when she supposed to ,done tidy work cleaned up her own mess helped out putting new broadband on tv and phones very polite all the time she was here
8 juin 2026
Avis spontané
Réponse de Wildanet
Thanks Colin, it sounds like Chloe was able to get you fully up and running on all devices! We will definitely be letting her know about your fab review.
Réponse de Wildanet
Thanks Daniel, we will let Chloe know she did a great job on your install! Thanks for the review.
Very good,James the installer was…
Very good,James the installer was helpful and explained how it all worked and left everything clean and tidy.
5 juin 2026
Avis spontané
Réponse de Wildanet
Thank you Philip, so happy to have you on board! Should you need anything from us please feel free to reach out, and take advantage of our refer a friend scheme https://rewards.wildanet.com/
Jack was fantastic today explaining…
Jack was fantastic today explaining everything as he went on he was very polite he was amazing
5 juin 2026
Avis spontané
Réponse de Wildanet
Thanks for the kind words, we will absolutely let Jack know of your wonderful review!
Fantastic service and engineers
Wildanet engineers were at my neighbours installing and I asked them when they would be installing ours, Brian contacted the office and they booked me in that same day which was fantastic. Kai was my main engineer and was professional and respectful throughout. He is a very conscientious worker and cleaned up when he was finished. The entire team, Kai, Brian, Chloe and Kurt were all friendly and polite and honestly I couldn't have asked for better
I will recommend Wildanet to everyone
2 juin 2026
Réponse de Wildanet
Hi Maria, thanks for the review, and we are so happy to hear the team managed to get you installed so quickly on short notice. Do feel free to take advantage of our Refer a Friend scheme where you and a friend can earn up to £75 each https://rewards.wildanet.com/
The engineers are great
The engineers are great, arrive on time and communicate their arrival and plans very clearly so I’d give them 5 stars however in the office no one seems to be communicating with what’s going on or responding to emails so they get 2 stars
4 juin 2026
Avis spontané
Réponse de Wildanet
Hi Elieen, we cant seem to find your account from your username. If you are happy to, we will send a request to get some more info from you so we can look into the communication gap you experienced.
Easy Switchover, Friendly Engineers
The switch to Wildanet has been extremely easy. Only one star missing as communication could be improved. I wasn't made aware of the external site visit, and also wasn't given a rough estimate of when the internal installation would be taking place (I say this as someone who works full time so needed to ensure I was working from home to allow these to happen)
I cannot fault the installation from Kai and Finn. They were both very polite, friendly and informative.
4 juin 2026
Avis spontané
Réponse de Wildanet
Thank you for the honest feedback, we are currently working on improving our alerting system for engineer visits so customers, like yourself, can easily plan around offered dates.
We are very happy to have you online with us!
Chloe was brilliant could not do enough…
Chloe was brilliant could not do enough to help was fast and brilliant at her job
4 juin 2026
Avis spontané
Réponse de Wildanet
Thank you for the feedback, we will let Chloe know!
Great all round install
Professional, friendly staff and efficient install , especially by Jamie
3 juin 2026
Avis spontané
Réponse de Wildanet
Thank you June, we are so glad to have you on board and we will pass back your review to Jamie so he can see his hard work is appreciated.
Kai and Finn came today to install my…
Kai and Finn came today to install my router, very pleasant lads and courtesy, couldn’t fault them.
3 juin 2026
Avis spontané
Réponse de Wildanet
Thanks for the review, we will definitely be passing your feedback over to Kai and Finn and their manager, we are glad to hear the team are out there working hard and providing a great experience.
Excellent service on installation day …
Despite a delay with the installation date , on the day , the service was excellent. All done in 40 minutes. Neat job and the guys that installed it were lovely. Helped me connect my phone and TV before they left . Very pleased 👍
27 mai 2026
Avis spontané
Réponse de Wildanet
Thank you for the review, we are very happy to see the team took the time to also connect your phone and TV. We apologise for the initial delay, hopefully the fantastic job the team did demonstrates our commitment to our customers. Let us know if you need anything further and we are very happy to have you onboard.
Having a new router today.
Joel came to fit my new router today. A very nice young man, pleasant and courteous. Thank you very much for all you did today. 20 out of 10 lol 😀
3 juin 2026
Avis spontané
Réponse de Wildanet
Thank you for the review and we are so glad to see it would be a 20/10! If you do ever need anything further or have any queries our Customer Service team are here to help, but we are so glad to have you on board!
Mixed Bag
Absolute charlatans that did the survey and fibre to the property but the second guys who fitted the router etc were amazing!
Told them where I wanted the box on the property and they fitted the opposite side where I have limited power. Wire now hanging off the exterior wall, no clips and just a mess bit this is what happens when you outsource!
Router guys were a pleasure and very helpful, complete opposites and couldn’t fault them!
1 juin 2026
Avis spontané
Réponse de Wildanet
HI Vikki, thank you for the honest feedback. If you are happy to, we would like to arrange for someone to go back out and clean up the wire / add clips. We will pop an email over to confirm your address.
Thank you
The whole process was five star
The whole process was five star. The chaps that brought fibre to the house were efficient and professional. Today, Aaron installed the router. All cabling was done discretely and following my requests. He left us informed and with superb broadband. Highly recommend.
2 juin 2026
Avis spontané
Réponse de Wildanet
Thank you for the review! Glad to have you on board and we will let Aaron know of your feedback.
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