Highly recommend Wilderness - our motorhome was really spacious and comfortable to travel in. We had a great trip! The staff at Christchurch were so helpful and gave us some great tips.
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From start to finish the team at Wilderness were excellent. We felt looked after even when on the road. The Fiat ducato we had was a compact for 2 - the interior was spacious for us and well though... Voir plus
L'entreprise a répondu
Smooth booking and collection process. Super friendly staff. Didn't love the Fiat engine and cockpit but this is coming from people who have worked in the auto industry and therefore been exposed to m... Voir plus
L'entreprise a répondu
Had a great time and great company, but dropped the ball on a couple of things hence 4 stars. The Motorhome had some external damage that was cosmetic but not fixed. Then worse thing was a leak above... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Holidays are unique opportunities to build memories for a lifetime. At Wilderness, our business is all about helping you collect remarkable moments with those you love. Our premium German motorhomes are a cut above the average rental vehicle because we want you to explore New Zealand in luxury - just as the many discerning Kiwis who own their own German motorhomes are used to. When you travel with us, we’ll help you get off-the -beaten-track with our ‘no road restrictions’ policy. Plus, you’ll get exclusive access to our curated collection of secret camp spots around NZ. Our 4.9 out of 5 rating from more than 500 Google reviews is testament to the fact we keep delivering an extraordinary experience time after time.
Coordonnées de contact
11 Pavilion Dr Airport Oaks, 2022, Auckland, Nouvelle-Zélande
- +64 9 255 5300
- bookings@wilderness.co.nz
- wilderness.co.nz
4,8
Excellent
190 avis
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Our whole experience with Wilderness was excellent
Our whole experience with Wilderness from helpful advice in choosing a motorhome , booking , pickup and handover at the end was excellent . We had a wonderful time and the Motorhome was clean ,comfortable and efficient. We liked it so much we are considering buying one when we get home
22 février 2018
Avis spontané
Réponse de Wilderness Motorhomes
Thank you so much for your review Jackie, we're thrilled to hear you had a wonderful time and now have a love for the motorhoming lifestyle! We hope to see you again sometime. - The Wilderness Team
Good customer relations
Good customer relations, good Motorhomes well equipped. Loved the ‘extras’ like the guide books.
16 février 2018
Avis spontané
Réponse de Wilderness Motorhomes
Thank you very much for the review Elizabeth! - The Wilderness Team
Great customer service!
We had planned this trip for a while but we hadn’t decided on when exactly to book a caravan until the last minute. We looked around and had a good feeling about Wilderness somwe phoned up and had a great chat with one of the customer service teams. We were given a really good deal because the van we wanted wasn’t available so they gave us a better van at the same price so we were very happy. Then we picked the van up, we would have liked to have a little more of an introduction to the van as we found we didn’t know where many things were when we were on the road.
While on the road we had some issues with the van but the customer service was great and wilderness sent a new van to our location and we swapped the van. It was very easy and we felt valued.
The trip was a wonderful experience and the wilderness team did their very best to make our trip special.
We are looking forward to returning and exploring NZ more and more!
12 février 2018
Avis spontané
Réponse de Wilderness Motorhomes
Thank you very much for the review Cassandra. We're so glad you had a wonderful trip and enjoyed your experience with Wilderness. We've taken your feedback on board regarding the introduction - we are always looking at ways to improve the pick-up process and the information we provide about the motorhomes. We look forward to seeing you back here again! - The Wilderness Team
Piece of cake
Rented our Motorhome from Wilderness in Christchurch. We found the team friendly and efficient. The process at pick up and drop off was nice and smooth. I had concerns about driving a 7 meter long van but it wasn't that bad at all. In fact a piece of cake. John
19 janvier 2018
Avis spontané
Wilderness Motorhome
Rented a Wilderness Motorhome for two weeks. The vehicle was top notch as well as the Wilderness service. Would definitely recommend Wilderness.
7 janvier 2018
Avis spontané
Réponse de Wilderness Motorhomes
Thank you for the recommendation, we are glad you enjoyed your motorhome rental! - The Wilderness Team
Excellent customer care
Excellent customer care, efficiency and organisation. Excellent communication before pick up.
Improvement could be made by inclusion of FAQs and promote easy contact process for issues/questions during rental.
4 janvier 2018
Avis spontané
Réponse de Wilderness Motorhomes
Thank you for the feedback Trevor and also your suggestions. We are always looking for ways to improve so will definitely look into these. - The Wilderness Team
Very friendly and efficient company to …
Very friendly and efficient company to deal with. Great campervans at good prices. Would use again without hesitation.
21 novembre 2017
Avis spontané
Réponse de Wilderness Motorhomes
Thanks for reviewing us Steve! We hope to see you again sometime. - The Wilderness Team
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