Willis & Gambier Avis 

185
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just had the ivory collection bed frame and wardrobe delivered. Quality is amazing and wow do that look great in our bedroom. If you are considering upgrading please go and look at this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought two beautiful Willis & Gambier bedside cabinets and I’m absolutely thrilled with them. The quality of the wood is excellent, and the off white colour is just right , soft and elegant without... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We love our new Willis and Gambler Toulon table chairs and sideboard they make our dining room so stylish and light. We would have given 5 stars for the furniture alone but it was let down by the del... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought the Willis and gambier ivory bedroom range set for my bedroom.ordered last Monday and all arrived today with super polite delivery guys who put the items upstairs in the room for Me and took a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de meubles en gros

Écrit par l'entreprise

Willis & Gambier’s bedroom and dining furniture collections are stylish and beautifully made. Designed with the needs and demands of 21st century life in mind, each collection has been carefully crafted capturing its own unique lifestyle. Encompassing classic, modern, revival and casual styles there is a collection to complement any home and setting.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(185)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good quality, easy installation great price

I needed new bedroom furniture after looking everywhere came across Willis & Gambier and I found the perfect furniture, I would highly recommend good quality easy installation and instructions I would go here again

1 novembre 2022
Avis spontané
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Réponse de Willis & Gambier

Thanks for your lovely review & 5 stars.

Noté 5 sur 5 étoiles

It's not a recent experience

It's not a recent experience, but a very positive one: I bought a Camille double bed 9 years ago through John Lewis. It still looks beautiful and authoritative now in a large white attic. I LOVE it.

25 octobre 2022
Avis spontané
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Réponse de Willis & Gambier

Thanks for your lovely review & 5 stars. We are so pleased that you are happy with your Camille furniture.

Noté 1 sur 5 étoiles

Poor quality

I also bought a cabinet, sideboard and table with 8 chairs.

The faux leather has peeled as reported by another customer on here. Hardly used but poor quality for the price paid. Not happy

7 octobre 2022
Avis spontané
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Réponse de Willis & Gambier

Hi Julie, thanks for getting in touch. We are really sorry to hear about this issue. Can you please advise when you purchased the items?

Noté 5 sur 5 étoiles

Elegant and classy

I wanted an elegant and classy bed so I went for a Camille and it's perfect! The bed is exactly as described and I love the matching furniture. Delivery was fast and the customer service has been 10/10.

3 août 2022
Avis spontané
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Réponse de Willis & Gambier

Thanks for your lovely review & 5 stars.

Noté 1 sur 5 étoiles

Peeling leather on dining chairs

I purchased some leather Willis & Gambier dining chairs in 2014. I was very pleased with them until a couple of years ago when the leather finish started peeling off. I would say that a third of the leather has peeled off the seat of one chair that is used regularly The chairs are kept in our dining room and only have normal use, ie used for meals. Some of the chairs have hardly been used and they are all showing the same signs.
I thought that I was purchasing leather chairs that would last for many years. I cannot tell you how disappointed I am with the wear.
I contacted Willis & Gambier via their website and have not heard back.

17 juillet 2022
Avis spontané
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Réponse de Willis & Gambier

Hello, thanks for getting in touch. We are really sorry to hear about this issue. Unfortunately Birlea Furniture purchased the Willis & Gambier brand rights back in 2019 but solely purchased the brand registration and logo. If you email customerservices@birlea.com directly a member of our team may be able to assist you further.

Noté 5 sur 5 étoiles

Very pleased with the chest of drawers

Very pleased with the chest of drawers. The dividers in the top drawer were a bonus. Good quality. Very pleased.

18 janvier 2022
Avis spontané
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Réponse de Willis & Gambier

Thanks for your lovely review & 5 stars.

Noté 1 sur 5 étoiles

When you order a bed and it takes a…

When you order a bed and it takes a month to turn up,we'll that's pretty poor service, certainly won't be recommending or using again.

22 décembre 2021
Avis spontané
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Réponse de Willis & Gambier

Hi Dave, thanks for getting in touch. We are sorry to hear this. As per our website we do state that delivery is between 4-6 weeks, this is due to the items being of high value and want to ensure that delivery if fulfilled by our own transport department to avoid any damages.

Noté 4 sur 5 étoiles

Headboard is excellent quality

Headboard is excellent quality and finishes off our bedroom. Star deducted due to delivery being longer than originally expected

1 décembre 2021
Avis spontané
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Réponse de Willis & Gambier

Thanks for your lovely review & 4 stars.

Noté 5 sur 5 étoiles

Amazing Quality Table

Arrived much earlier than expected and the table I ordered is an absolute beauty. Such good quality and will be a feature of my home for many years to come.

1 décembre 2021
Avis spontané
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Réponse de Willis & Gambier

Thanks for your lovely review & 5 stars.

Noté 5 sur 5 étoiles

Oak table

Quality table, excellent communication, fast delivery, highly reccomend.

29 novembre 2021
Avis spontané
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Réponse de Willis & Gambier

Thank for your lovely review & 5 stars.

Noté 5 sur 5 étoiles

Timeless furniture made to last

Timeless furniture made to last. We have several pieces and can not fault them.

19 novembre 2021
Avis spontané
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Réponse de Willis & Gambier

Thanks for your lovely review & 5 stars.

Noté 5 sur 5 étoiles

Well made wardrobe

Well made wardrobe, quality materials and easy to assemble with all instructions and fixings and it was fast delivery, I would definitely recommend!

14 octobre 2021
Avis spontané
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Réponse de Willis & Gambier

Hi Lili, thanks for your great review & 5 stars.

Noté 5 sur 5 étoiles

Bought some of the Ivory range from…

Bought some of the Ivory range from here for a spare bedroom and loved it that much I sometimes go sleep in there! Such a nice look and really pleased with the quality of it all, thankyou!

14 octobre 2021
Avis spontané
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Réponse de Willis & Gambier

Thanks for your great review & 5 stars.

Noté 1 sur 5 étoiles

Disappointing Customer Experience

I ordered a Hancock dressing table from the outlet store. The item was shown as in stock and they happily took my money. I received no further communication from the company despite an email chasing delivery. Three weeks later finally received an email from the delivery company saying they would deliver the following week. Next day I get an email saying my order had been cancelled. No explanation, so I had to phone up to see what was going on. Evidently the item was not in stock despite allowing me to purchase it. No goodwill gesture. No offer to honour the order even if I needed to wait for new stock. Bad way to treat your customers Willis and Gambier.

6 septembre 2021
Avis spontané
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Réponse de Willis & Gambier

Hello Gail, we're really sorry to hear about your bad experience. Unfortunately this Hancock range is a discontinued line. When your order was placed we had the item in stock and this was all reserved correctly. Upon our warehouse picking this item it appears that the item was not actually in stock (as we thought) or the item was damaged. We are really sorry for the inconvenience caused and will raise this matter internally so that this does not happy again. Apologies once more for the bad experience.

Noté 5 sur 5 étoiles

Delivery lads

Really pleased with the professional service from the two delivery lads very polite and cheerful.

20 août 2021
Avis spontané
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Réponse de Willis & Gambier

Thanks for your lovely review & 5 stars Brian.

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