willowbathandvanity.com Avis 

Very kind, very professional very nice.

Ilya and Victor were a great help today and very professional it was quick and easy!

Vanity was delivered but poorly packaged. Every drawer front rubbed through the stain.

Unfortunately, Customer Service is AWFUL. They don't answer the phone and have refused to provide a solution.

I have an exceptionally damaged vanity, no solution (except at my own cost), and would absolutely not recommend their products.

Daniel and Javier were great. Went over everything to make sure nothing was damaged, and got it into the car very delicately. Definitely recommend!

Give this man Javier and Daniel they were awesome!

Nathan was very friendly and helpful through the ordering process. He knows the products very well and offered to send me pictures of the actual product to show the quality and color. He also picked up the phone and walked me through what to expect step by step after me placing the order. Now I think of my master bathroom vanity, it brings smile to my face. That is very special. The vanity looks to be of high quality and very elegant from the pictures. I look forward to receiving the product soon.

I haven't received my item yet (though I expect to love it!), so this review is about my service experience. I had planned to purchase through an online retailer, but started reading poor reviews. I decided to go direct to the manufacturer. I connected with Nathan at Willow - he's amazing! Great communicator online and in person. Knows the product and support / warranty processes. Plus he seems like an overall nice guy!

The person who helped guide my decision, Masha, was incredibly helpful and great. And then Ella got with the team and helped me find a better pricing situation. Have not taken delivery yet nor seen the vanity, but so far the company has been really great to work with. So, high expectations have been met so far and will be excited to put the 7 foot unit into service in our new addition.

Willow Bath and Vanity went way above their customer service to make sure we had a wonderful experience purchasing our vanity. Their prompt attempt to provide us with questions regarding our purchase was outstanding. We will continue to purchase all remaining vanities from them.

Love willow bath and the reps!! They always help me with client orders and questions along the way!!

Having previously ordered two vanities from Willow and we very happy with the quality of the product and the secured manner of shipping. We return for our next remodel bath. Very happy that
Rain, of customer service, was again available and is simply fantastic to work with. Answered all our questions and was helpful in walking through the ordering process and confirming our order was correct. I note that the ability to receive no faucet holes in the vanity top was great. Superior service from Rain and will definitely be back to Willow Bath and Vanity when our next vanity need arises.

Ilya and Victor did a great job with our delivery service! They were extremely respectful and did exactly as we asked without damaging any of our items. Money well spent!

Ilya and Victor were awesome and patient with me.

excellent service and true professional delivery team - Ilya and Victor are the best and set the bar high .

Just starting the process but very helpful so far.

Ilya and Victor were amazing! Very careful with unpacking and positioning of the 2 vanities. Thanks so much for taking care of our delivery!

Beautiful quality, love the samples to help me choose colors, Excellent customer service, thank you!

Willow Bath and Vanity provided absolutely unmatched customer service from start to finish. Every person I talked to had access to prior information, including photographs, measurements, etc, so I never had to repeat myself. We were able to communicate easily and quickly via text and phone. My vanity is installed and looks great in my newly remodeled bathroom. I would be happy to work with their team again in the future.

We could not be happier with our bathroom vanities we purchased at Willow. They were the final things installed in our bathroom remodel and truly were the icing on the cake. Not only are they beautiful, the craftsmanship is excellent and functionality is great. Olya is incredibly helpful and a pleasure to work with.