Drayton Motors  Avis 

612
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Saurav was brilliant! Super helpful and made sure I got the right deal for me, also gave me a courtesy call a couple of weeks later to make sure the car was still running correctly! 10/10 service so f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were happy with every step of the process with Drayton Motors Scunthorpe. Particularly the friendly and professional service from Bailey. We were given all the information we needed, had a great te... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Awful cheap merchandise. Doesn't look anything like the photos on their website. To get a refund they insist that the item is shipped back to China and expect the customer to pay shipping and customs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Highly professional and friendly service from start to finish. Every question answered fully & clearly by Raymon our sales person who was also was good humoured and felt trustworthy. Recommend this de... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Drayton Motors (formerly Wilson and Co) in Bolton, Scunthorpe and Grimsby are part of a group whith businesses throughout Lincolnshire. The Drayton Motors Group represents Vauxhall, Peugeot, BYD, Kia, Suzuki, Omoda and Jaecoo. Drayton Motors are a family owned group, established in 1998. With ten dealerships offering new, used, service and parts, the group are part of the AM100.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

612 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(612)

122 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Awful cheap merchandise

Awful cheap merchandise. Doesn't look anything like the photos on their website. To get a refund they insist that the item is shipped back to China and expect the customer to pay shipping and customs fees. Avoid.

14 octobre 2026
Avis spontané
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Réponse de Drayton Motors

We have contacted you - this review does not relate to our business. We would appreciate its removal, thank you!

Noté 5 sur 5 étoiles

Saurav was brilliant

Saurav was brilliant! Super helpful and made sure I got the right deal for me, also gave me a courtesy call a couple of weeks later to make sure the car was still running correctly! 10/10 service so far :)

25 septembre 2026
Avis spontané
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Réponse de Drayton Motors

Thank you! Saurav is a star and we are so pleased that he was able to assist. Thank you for choosing Drayton Motors

Noté 4 sur 5 étoiles

Matthew was very helpful during the…

Matthew was very helpful during the purchase of the car. Had to return to garage as parcel shelf missing but this was quickly replaced and sorted the repair/replacement key as promised. All went pretty smoothly with the purchase of this car.

21 août 2026
Avis spontané
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Réponse de Drayton Motors

Thank you so much for your feedback and glad everything is sorted! We are always here to help if required! Best wishes, Drayton Motors

Noté 5 sur 5 étoiles

Staff are super friendly and helpful

Staff are super friendly and helpful, during and after sales. Lacey was professional, down to earth and talked me through everything. Loving my new car!

14 septembre 2026
Avis spontané
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Réponse de Drayton Motors

Thank you so much for your lovely review. Enjoy your new car and we look forward to seeing you in the future!

Bets wishes, Drayton Motors

Noté 5 sur 5 étoiles

Great service

Great service and advice, selling quality vehicles from a local company that know the brand

15 septembre 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for your feedback

Noté 5 sur 5 étoiles

Raggi was first class

Raggi was first class. No heavy sales. We knew what we wanted, he understood that and he sold us the vehicle we wanted. Perfection!

23 septembre 2026
Avis spontané
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Réponse de Drayton Motors

Thank you, Raggi will be proud to read this and glad he made the whole process smooth and straightforward!

Best wishes, Drayton Motors

Noté 5 sur 5 étoiles

The staffdifender are pleasant and attentive

The staff are pleasant and attentive, giving all information re the car and add on service in a clear way. I am delighted with deal.

14 septembre 2026
Avis spontané
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Réponse de Drayton Motors

Greta to hear you were pleased with the deal! We work hard to be competitive and provide the best for our customers!

Thank you, Drayton Motors

Noté 5 sur 5 étoiles

Everything was perfect for us from…

Everything was perfect for us from start to finish

3 septembre 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for the fantastic 5-star review!

It’s great to hear everything was perfect from start to finish. Thank you for choosing Drayton Motors and we really appreciate your feedback.

Kind regards,

Jason Carter
Head of Business

Noté 5 sur 5 étoiles

Friendly and helpful

The sales staff were very friendly and helpful. They listened to us and suggested a car that was exactly what we were looking for.

13 août 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for the great review!

It’s brilliant to hear the team listened to what you were looking for and helped find the right car for you. I’ll make sure your feedback is passed on to the team.

Thank you for choosing Drayton Motors!

Kind regards,

Jason Carter
Head of Business

Noté 4 sur 5 étoiles

Very professional service

Very professional service. I love the car I bought and it was a fair price. So far it has been reliable! The only downside is I discovered the wing mirrors do not turn in and are manual, which is a real nuisance!
The sales team are very friendly and super efficient, slightly too much as the paperwork is very intense and seemed endless! Also Connor tried to sell me just about every after sales product they offer! I managed to cut this down to the 3 year Warranty, which seemed a good investment and also includes a decent breakdown cover with the AA. I discovered I had not been given the MOT Certificate for my car or had written confirmation of the brakes work they did before I collected it. Sadly. I got no response to my requests for this and weeks later, I still have neither. It's a shame the sale was tainted by their otherwise excellent service. However, I would still recommend this dealer.

31 juillet 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for taking the time to leave such detailed feedback.

It’s great to hear you love your new car and found the team friendly and professional. I’m sorry, however, that you’ve had to chase for the MOT certificate and confirmation of the brake work – you certainly shouldn’t have been left without a response.

I’ll pick this up with the team and make sure the outstanding information is provided.

Thank you for your recommendation and for choosing Drayton Motors.

Kind regards,

Jason Carter
Head of Business

Noté 5 sur 5 étoiles

The showroom was clean and bright

The showroom was clean and bright. The sales executive was very friendly, professional and knowledgeable. Chloe Rennie explained everything thoroughly. She was lovely to deal with

26 août 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for the fantastic review!

It’s great to hear Chloe looked after you so well and made everything clear and straightforward. I’ll make sure she sees your lovely comments.

Thank you for choosing Drayton Motors!

Kind regards,

Jason Carter
Head of Business

Noté 5 sur 5 étoiles

I would certainly recommend Drayton…

I would certainly recommend Drayton Motors Scunthorpe to a friend as I received excellent customer service from the team at Drayton Motors. In fact, my personal Sales Executive, Cerys went above and beyond to ensure I received the best possible customer service when purchasing my vehicle."

8 août 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for the fantastic review and recommendation!

It’s brilliant to hear Cerys went above and beyond and made sure you received the best possible service throughout your purchase. I’ll make sure she sees your kind comments.

Thank you for choosing Drayton Motors Scunthorpe and enjoy your new car!

Kind regards,

Jason Carter
Head of Business

Noté 5 sur 5 étoiles

The experience I had at Drayton Motors…

The experience I had at Drayton Motors Bolton was fantastic all thanks to Raymon, he helped me from start to finish, he is a fantastic salesman and I was made to feel at ease with the process of sorting my car. Raymon is one of a kind and is a credit to the company.

10 août 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for the fantastic review!

It’s brilliant to hear Raymon looked after you so well from start to finish and made the whole process easy and comfortable. Comments like “a credit to the company” are fantastic recognition and I’ll make sure he sees your feedback.

Thank you for choosing Drayton Motors Bolton and enjoy your new car!

Kind regards,

Jason Carter
Head of Business

Noté 5 sur 5 étoiles

I'd recommend Drayton Motors Bolton…

I'd recommend Drayton Motors Bolton because Raymon was very clear about all aspects and never exerted any pressure throughout the process

3 août 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for the great review and recommendation!

It’s brilliant to hear Raymon made everything clear and ensured you felt comfortable and under no pressure throughout the process. I’ll make sure he sees your kind comments.

Thank you for choosing Drayton Motors Bolton!

Kind regards,

Jason Carter
Head of Business

Noté 5 sur 5 étoiles

Good customer service

I think the customer service is above the ‘norm’in all areas. Having bought many vehicles over many years. This was the best I can remember.
John Grice

29 juillet 2026
Avis spontané
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Réponse de Drayton Motors

Thank you John for such a fantastic review!

To hear that our customer service was the best you can remember after buying many vehicles over the years is a huge compliment to the team.

Thank you for choosing Drayton Motors and for taking the time to share your experience.

Kind regards,

Jason Carter
Head of Business

Noté 5 sur 5 étoiles

Great Staff and Customer Service

Great Staff and Customer Service. Very patient and helpful.

23 juillet 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for the great review!

It’s lovely to hear you found the team friendly, patient and helpful. We really appreciate your feedback and thank you for choosing Drayton Motors.

Kind regards,

Jason Carter
Head of Business

Noté 5 sur 5 étoiles

I'd recommend Drayton Motors Scunthorpe…

I'd recommend Drayton Motors Scunthorpe to anyone because they were amazing. Bailey was incredible and extremely patient with all the questions I had about the car. Thank you again for everybody.

4 août 2026
Avis spontané
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Réponse de Drayton Motors

Thank you for the fantastic review and recommendation!

It’s brilliant to hear Bailey looked after you so well and was patient with all your questions. I’ll make sure he sees your kind comments.

Thank you for choosing Drayton Motors Scunthorpe!

Kind regards,

Jason Carter
Head of Business

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