I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could... Voir plus
L'entreprise a répondu

5675 Oakbrook Pkwy, Suite A, 30093 Norcross, GA, US
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I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could... Voir plus
L'entreprise a répondu
Michael Green is a joy. Very personable and informative. He answered every question and concern I had and made me feel very happy to have your company and the crew working on our home.
L'entreprise a répondu
Window Nation did an outstanding job on our larger window replacement project. We had specialty arched windows that were replicated in a beautiful way. 22 windows removed and replaced in one day, each... Voir plus
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Thank you Window Nation!! thank you Eric, and Jorge and his installers they showed up on time they immediately went to work. They cleaned as they went. They got all my windows and all my exterior do... Voir plus
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Écrit par l'entreprise
Solve problems by installing solutions.
5675 Oakbrook Pkwy, Suite A, 30093, Norcross, GA, Etats-Unis

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The whole experience was great, and everyone was professional and these windows are awesome. I had a portable air conditioning unit upstairs it's now in the garage because my windows keep my air conditioning in. Could not be more pleased with my new windows.

Réponse de Window Nation - Atlanta

Réponse de Window Nation - Atlanta

Réponse de Window Nation - Atlanta
From Kevin - our sales rep; to the scheduler; to the installers - it was all first class

Réponse de Window Nation - Atlanta
Not sure where to begin, so I’ll start with the positive- the installation crew was amazing- on time, professional, cleaned up everything!
Now the other stuff. The sales pitch is long, which at least they warn you, but be prepared to spend over an hour. My sales rep was very knowledgeable about the product, but the first estimate nearly knocked me over. After all the “discounts” the price was under what I had originally budgeted, so I signed the contract.
Flash forward to the measurement tech, and he tells me two of the windows I wanted replacing are not in the work order. What?? I know 100% they were originally included in our discussion. No way would I replace all the windows but those two. I contact my sales rep and he says he can add them to the contract for another 2k (approximate). What?? I ask to cancel the order. But here is the issue. Part of the contract is that cancellations have to be made in 3 days. So in order to cancel, I will lose part of my deposit. Now I am stuck. Another rep contacts me and gives me a “best offer”, so I take it because either way I’m losing more money, and at least I will get my windows replaced.
Flash forward to day of installation. I ordered an obstructed view window for my master bathroom, which is located on STREET level, and the window they replace it with is clear as day. What?? I start calling and texting my contact and the quality control contact, Jeremy. No response. Keep calling, texting, emailing. Finally get a response that says they’re trying to find out and will get back in touch in the afternoon. No response. Next day call, email, text again. No response. What?? FINALLY after calling the customer service number and getting transferred three times, the rep tells me there is an open work order to replace the window. Why am I having to jump through hoops? Lack of communication is beyond unprofessional.

Réponse de Window Nation - Atlanta
Top notch from sales to installation. Everyone was so responsive you could tell they love their job. Product is beautiful. The install team were meticulous and were still positive even after working in extreme heat conditions. I cannot say enough good things about this company!

Réponse de Window Nation - Atlanta
The whole experience was wonderful from the beginning of our quote to the installation. Everyone was so helpful and answered our questions. The installers did a wonderful job. Thank you Window Nation!

Réponse de Window Nation - Atlanta
Everything that was discussed was honored. Great Price, product and installers.

Réponse de Window Nation - Atlanta
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