Delivery was a fast as expected. Packaging was more that suitable as usually from other online stores I receive boxes way too big, a silly thing really but means a lot to me.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was contacted directly to arrange delivery to ensure I was in to receive goods. The delivery arrived less than 2 hours after the call and was dropped off by a friendly driver. Couldn’t ask for a bet... Voir plus
L'entreprise a répondu
1st time in years I had found ginger wine essence. As health dictates I’d be better avoiding alcohol currently it was a lovely chance for something different at Christmas & took my brother & 1 back t... Voir plus
L'entreprise a répondu
I'm secretary of Berwick & District Friends of Dementia which is a weekly support group for people with diagnosis of Dementia along with their Carer. Each week we offer various activities and alwa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Wine Online is the ultimate destination for wine, beer, cider and spirit enthusiasts. We are a trusted supplier of wine, beer, cider and spirit making kits and accessories, catering to both novice and experienced drinkers alike. Our extensive range of products is carefully curated to provide you with the finest ingredients and tools to make your own delicious beverages at home. Whether you're a beginner looking to start your home-brewing journey, or an experienced brewer looking to upgrade your equipment, we have everything you need to make your next batch of wine, beer, cider or spirits. Our team of experts is dedicated to providing you with the best possible service, whether you need advice on which kit to choose, or help selecting the right accessories. From simple and easy-to-use wine and cider kits to advanced beer brewing equipment, we have it all. Our selection of premium quality ingredients and accessories includes yeasts, hops, malt extracts, bottles, and more. With our wide selection of products, competitive prices and excellent customer service, Wine Online is the perfect choice for anyone looking to make their own delicious beverages at home. Visit our website today to start your home-brewing journey, and discover the art of making wine, beer, cider, and spirits right in your own kitchen.
Coordonnées de contact
Unit B17, Houghton Business Centre, Lake Road, DH5 8BJ, Houghton le Spring, Royaume-Uni
- 01915845055
- info@wineonlinestore.co.uk
- wineonlinestore.co.uk
4,8
Excellent
237 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Next day personal home delivery
Next day personal home delivery.
Can’t be bettered.
Great price and great service.
4 août 2025
Réponse de Wine Online
Thanks for the review David.
Fast and efficient service
1 août 2025
Click and Collect
Items ordered on morning and picked up a couple of hours later , A fast , friendly and efficient service
17 juillet 2025
Great family run business!
The service is always great, there is clear and quick communication to make sure I get the exact bottle caps I want. They are then shipped and delivered really quickly. Highly recommend using this company!
15 juillet 2025
Wine online was very useful and can’t…
Wine online was very useful and can’t beat them on customer service and they dispatched my items very quickly thank you
1 juillet 2025
Great service as always…
Great service as always and good choice. If you want anything they will get it in for you
9 juin 2025
Réponse de Wine Online
Hi Elena, your order was placed on Thursday 1st May at 4.40pm and was dispatched the next day (2nd May) you paid for next day delivery and with it getting dispatched on a Friday this meant delivery would be the next working day which is the Monday, however it was a Bank Holiday Monday and therefore would be delivered the next Business day which was today, I checked the tracking number which was also sent to you and (Tuesday) delivery was attempted but no answer as signature required so will be attempted again tomorrow. When ordering next day delivery it clearly stated orders are to be placed before 11am for same day dispatch and that delivery is Business working days only, Monday-Friday and this does not include weekends or Bank Holidays. I can be contacted anytime and a dispatch form was sent to the email that you provided with details of how to contact me and I have had no contact from yourself. I will of course check your account to check that your parcel has been delivered.
****UPDATE******Parcel was delivered on Wednesday 7th and signed for by customer at 11.25am***********
Export mutton stout
Excellent customer experience thank you and a prompt delivery .order came well packaged thank you.
22 avril 2025
Réponse de Wine Online
thanks for the review!
Réponse de Wine Online
thanks Catherine!
My repeat orders are the strongest…
My repeat orders are the strongest statement I can make about the supplier and their courier.
2 avril 2025
Réponse de Wine Online
Always a pleasure Andy!
Réponse de Wine Online
Thanks for the review Eve!
Réponse de Wine Online
Good to hear, thank you
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.