Second Wink Bed I have owned. This was delivered as a "mattress in a box" by FedEx and setup and removal was through LoadUp. First, LoapUp: expected a professional setup and removal crew an... Voir plus
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Lisez les avis des autres
Lots of information online and the few questions we did have were quickly answered with a short email. Mattress arrived on promised delivery date and within the time frame expected. Slight issue with... Voir plus
I had researched on-line, and Winkbed was my #1, but my husband did not want to buy a bed without trying it out, Sandman Sleep gave us the opportunity to do that, they had all of the top 3 that I h... Voir plus
I liked that you had the mattress on sale and you do a military discount. The mattress shipped fast and was well packaged. Your warranty is amazing! The mattress is very well made and extremely comfo... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Every one of our mattresses are handmade to-order by skilled bedsmiths in our Watertown, Wisconsin factory in the USA. Using only the finest, most innovative, American-sourced, eco-friendly materials that will last a lifetime, each bed offers unmatched...
Coordonnées de contact
W Huron St 415, 60654, Chicago, Etats-Unis
- winkbeds.com
The mattress feels beyond comfortable
The mattress feels beyond comfortable, and the setup was straightforward. Customer service was responsive when I needed them, and the order went smoothly.
Fed ex dropped the package in front of…
Fed ex dropped the package in front of the porch, where it could have been pirated, rained on and had to be hauled up the porch step. WinkBed experience was great, but delivery could have been better
No complaints
No complaints. Box was a little banged up on the bottom, likely due to the weight of the mattress. However, I was impressed it was in a smaller box and no damage to the mattress itself.
Successful Winkbeds mattress purchase!
Winkbeds has been very responsive to questions and prompt delivery.
Love the quality and service but....
Love the quality and service but....
The only reason I don't give you a 5-star rating is that your removal partner was unable to remove the returned mattress on two separate occasions. I am based in Seattle, WA.
Shipping Was Fast
Shipping was fast and so far I'm pleased with the bed. Not giving it 5 stars because there is a cosmetic flaw. The wrap around fabric does not line up at the end by the label/tag and a loose thread is a concern for me that it might pull out.
I've taken a photo of the stitching flaw. Photo available on request if the manufacturer would like to address it.
Excellent mattress and purchase…
Excellent mattress and purchase experience
The order was easy to track and…
The order was easy to track and receive. And was delivered as promised. We love the mattress after our first night sleeping on it.
Great Bed! Shipping sort of difficult
The bed seems great. When I purchased the bed on 12/31, I was given a delivery date of 1/8. I checked my status on the website the week of 1/5-1/9 and called in a few times since nothing was updating on the website or through FedEx. The staff on the phone were very helpful, but it wasn’t until the day before I received the bed that I finally got an update. The bed was delivered on 1/14.
Awesome customer service and quality of…
Awesome customer service and quality of mattress
Very fast from order to delivery
Considering the bed was made after I ordered it (I was told) and at the holidays, it came very fast!
Now to see how it sleeps- my first night tonight
after letting it off-gas.I hope it’s firm enough.
Now I need to have my old mattress taken away.
I had no issues
I had no issues. Ordering and receiving was an easy process. Great product so far.
Luxury firm is an incredible bed
Luxury firm is an incredible bed. Knew it right away.
I went ahead and paid Wink to remove my…
I went ahead and paid Wink to remove my old mattress with the super combo package they offered at checkout. Well, it’s been sitting in my den for two weeks. Come to find out, you have to call a separate company and do all this yourself. Now I’m in a fowl mood and my wife is about to throw a fit because I confidently told her, “Don’t worry honey, Wink has it all figured out.” More to come…
The bed seems fine, the mattress protector is a rip off
The bed seems fine. Mattress protector is cheap and is just a loud, crinkly plastic sheet. It is so loud and can be felt through the sheets. Apparently is un-returnable despite not being used. Total waste of money and complete rip-off. It has left a negative opinion of the whole company that charges $120 for a thin piece of noisy plastic that ruins the experience of the mattress
Truthfully
Truthfully, it was a little slow, or i was just impatient. They made the mattress just for me.
5-stars to the delivery guy who helped me get it upstairs to my apartment.
Everything has gone smoothly
Everything has gone smoothly! I’d happily buy it again. The bed feels firm yet comfortable with its padded top. It was surprisingly easy to unbox and set up, especially with a friend to lend a hand.
Good Start
The product came packaged well. Assembly of the bed frame was simple enough. The bed feels comfortable and we are hope we will experience the results we read about before our purchase.
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