WinkBeds Avis 407

Great bed!!

The mattresses arrived quickly. One of the boxes was damaged during shipping, but the mattresses inside was fine.

Order arrived when it was estimated. The order was correct.

The bed came quickly. Set-up is straight forward. The mattress is wonderful. Thank you

Everything was as promised. Good communications from order to delivery. No surprises or problems at all.

Mattress was left beside my garage in the snow and was not informed it arrived by FedEx. Box was torn apart and mattress was exposed to the elements. I was going to order the mattress protector and bamboo sheet and pillow case set but with the state of their delivery process I am afraid they would be destroyed.

The company we ordered from to arrange a white glove delivery recorded the wrong phone number. Once the correct one was given, it took two days for delivery to be scheduled. It was due to be delivered on a Saturday but I got a call to say they could not make it. Another two days elapsed before they showed up at 7:45 am (arrival time was supposed to be 8 am) and it took 45 minutes for them with my husband’s help to get them to my condo. Had they delivered the mattresses at the original time, the hassle at the service entrance would not have occured. Spent maybe five minutes in condo placing new mattresses on platform and hauling old ones away.

Winkbeds is top notch in quality and customer service. Highly recommend!

Fairly good communication. The buying process was smooth. Company has a good reputation, so I'm confident the product will work out, or at least I'll get proper support if I have issues.

Great customer service experience with this exchange and trial.

Really liking the bed. Great experience from start to finish. and very reasonable price for what you get.

Ordering was straight forward. Delivery was slightly delayed

The bed looks amazing and we’re excited to try it in a couple of days after it’s fluffed up. However it took 2.5 weeks to arrive instead of the 1.5 mentioned and the box was super wet. But the bed was wrapped well and protected from the moisture.

Install was amazing but the delivery driver, delivered at our neighbors house so I had to drive over to pick up the heavy mattress, load and unload it by myself (5’3 female)

very good delivery and set up. Love our bed

Mattress came ready to assemble with easy instructions!!

It’s a good mattress, arrived with no damage

They make every mattress to order so I thought it would take a while but it did not. The mattress was ready to ship within 4-5 days and FedEx had it at my door around 3 days later. The mattress is always VERY comfortable, definitely recommend for people with back pain