Second Wink Bed I have owned. This was delivered as a "mattress in a box" by FedEx and setup and removal was through LoadUp. First, LoapUp: expected a professional setup and removal crew an... Voir plus
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Lisez les avis des autres
Lots of information online and the few questions we did have were quickly answered with a short email. Mattress arrived on promised delivery date and within the time frame expected. Slight issue with... Voir plus
I had researched on-line, and Winkbed was my #1, but my husband did not want to buy a bed without trying it out, Sandman Sleep gave us the opportunity to do that, they had all of the top 3 that I h... Voir plus
I liked that you had the mattress on sale and you do a military discount. The mattress shipped fast and was well packaged. Your warranty is amazing! The mattress is very well made and extremely comfo... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Every one of our mattresses are handmade to-order by skilled bedsmiths in our Watertown, Wisconsin factory in the USA. Using only the finest, most innovative, American-sourced, eco-friendly materials that will last a lifetime, each bed offers unmatched...
Coordonnées de contact
W Huron St 415, 60654, Chicago, Etats-Unis
- winkbeds.com
Great experience-Comfortable Mattress
Great experience, easy to order, prompt delivery and the mattress is incredibly comfortable! Thank you!
Mattresses were awful
Mattresses were awful! We tried several and none were as described!
Soft was not soft and medium was hard
The bed is fantastic
The bed is fantastic. But we were charged for setup and didn’t have that done. I would like a refund for the set up charge since the mattress arrived before anyone called to schedule the setup. I would expect that the bed would come with an actual delivery service and not fedex
Prompt delivery
Arrived within 8 days and unpacked easily. Mattress is insanely firm, I am holding back any opinion for at least a month. Hopefully it holds up well.
Excellent Love the mattress.delivery was prompt.
Love the mattress.delivery was prompt.
Perfect balance of comfort
Did a lot of research on mattresses before placing my order for my WinkBed mattress. I purchased a Nectar mattress five years ago but over time it seems to be loosing it’s firmness and I was waking up with back and leg pain. Although I was apprehensive about ordering another mattress without trying it, the return policy on WinkBed mattresses seemed like the most straightforward. I received my mattress six days after placing my order and I could not be happier with my purchase. I got the king luxury firm and it is so comfortable. Not too firm and not too soft. It strikes a perfect balance. And the good news, from the first night I slept on it I no longer wake up with leg or back pain.
We received the exchange mattresses and the firmness was perfect.…
We received the exchange mattresses and the firmness was correct. We are awaiting the pickup of the original mattresses
The bed is good - poor set up coordination company
The bed is good, good, fast delivery. However, the coordination for the bed removal and set up was TERRIBLE (LoadUp). I live in a rural area so there are not a lot of options for this type of service BUT they waited until the day of, to find someone to come out and set up my bed. They finally found a company THREE days later - with 4 hour window options for them to come out. Loadup would not offer me a refund if they could not come up.
WinkBeds did offer me a refund for the set up and removal service but they followed up with Loadup for me, so that company is good. They should not partner with Loadup.
Happy camper
Everything was on time, and the bed is feeling wonderful. My one quibble: I would have appreciated a pamphlet or link to care information—especially with regard to turning for breaking-in and later. I love it and want it to last a long time!
Great Customer servoce, easy return
I ordered the luxury firm as I like a soft mattress and my boyfriend likes a firmwr mattress. After 1 week I knew it was roo firm. As soon as the 30 day trial was over I contacted winkbed and they sent me a replacement. The soft is so much better! Highly recommend 5he soft for anyone who does not like a very firm mattress. The soft is still firm but not too firm.
The best mattresses, matched by great customer service
Excellent customer service when I called as a repeat customer. The best mattresses on the market
Although I liked the firm plus
Although I liked the firm plus. My spouse did not. We switched to the luxury firm and we both love our new bed. I actually sleep a lot better. I highly recommend
The delivery men were so efficient
The delivery men were so efficient. In and out in 25 min. The salesman at the Sandman store in Naperville was very helpful and knowledgeable.
Easy set up as promised!
The mattress arrived faster than estimated. It was easy to set up and so far has met my expectations.
Improved Sleep
My bed came quickly and was easy to set up. I have had it for about two weeks now and I am very happy with it. I can't expect it to take away my pain, but at least I am able to sleep through the night now!
Very nice mattress
Customer service is lacking and they didn’t follow up with me to ask if I liked the bed which I thought was odd. But I do like the bed and that’s why I’m giving the five stars. It’s absolutely phenomenal.
Everything has been wonderful
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