Winstone's Books Avis 

279
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Rory Maclean was excellent - despite the 'serious risk of wildfire' alert that kicked the evening off! His book has had great reviews, but his own description of his experiences in the years after his... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted a hardback copy of Nelson by Dominic Sandbrook for my grandson to add to his collection of other hardback books in the series . The book arrived promptly , carefully packaged , wrapped in s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great advice given in the store which enabled me to purchase a book for my Granddaughter and have it delivered directly to her. I was able to order, pay and add a personal message all very simply o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A Perfect Parcel My books arrived speedily and were beautifully wrapped in decorated wrapping paper, which made opening my parcel a real joy. Browsing in a bookshop is a real treat but having a parc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Librairie

Écrit par l'entreprise

At Winstone’s we are unashamedly passionate about books and reading, we are stuffed to the gills with books stocking over 6,000 titles. If you can’t find the book you're looking for then we can order any British book in print - most titles are delivered to store within 24 hours.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(279)

73 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Carefully packaged book

I wanted a hardback copy of Nelson by Dominic Sandbrook for my grandson to add to his collection of other hardback books in the series .
The book arrived promptly , carefully packaged , wrapped in special paper inside sturdy cardboard packaging . Great, as it’s a book to keep !

15 mars 2026
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Réponse de Winstone's Books

Glad you're happy with the service Patricia. The book is now out of print in hard back so I think you have one of the last copies out there.
See you next time and thank you for shopping with us.
Hazel

Noté 5 sur 5 étoiles

Winstone’s Hunting Raven is a gem

Winstone’s Hunting Raven in Frome is a delightful bookshop. Excellent service (order a book and it’s there the next day). Lovely informed staff. Interesting book events. We’re so lucky to have this shop.

11 mars 2026
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Réponse de Winstone's Books

Thank you Angela for your kind comments re Hunting Raven, much appreciated.

Noté 1 sur 5 étoiles

Disappointing

I'm sorry to say this was not a welcoming event. The information email mentioned some kind of groups to welcome and include people coming alone. I saw no sign of this.

2 février 2026
Noté 5 sur 5 étoiles

Quick delivery of signed copy of book…

Quick delivery of signed copy of book in perfect condition, great correspondence regarding delivery.

2 février 2026
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Réponse de Winstone's Books

Glad you were happy with the service and thank you for taking the time to leave such a lovely review.

Noté 5 sur 5 étoiles

positive

The website is hard to get a grip on, but the staff are great: kind, considerate, thoughtful, resourceful.

11 décembre 2025
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Réponse de Winstone's Books

Glad you ultimately had a good Winstone's experience. You can always phone us if it's easier than navigating the website, we're happy to help either way.
Thanks for taking the time to leave a lovely review,
See you soon
Hazel

Noté 5 sur 5 étoiles

Fabulous communication and prompt…

Fabulous communication and prompt response via email, my order arrived quickly.
Thank You

9 décembre 2025
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Réponse de Winstone's Books

Hi Karen,
Thanks for ordering with us at Winstone's and thanks also for taking the time to post such a lovely review!
See you next time,
Hazel

Noté 5 sur 5 étoiles

A Perfect Parcel

A Perfect Parcel
My books arrived speedily and were beautifully wrapped in decorated wrapping paper, which made opening my parcel a real joy. Browsing in a bookshop is a real treat but having a parcel of books is the next best thing, and it is special to know that ordering thus, helps to keep this bookshop going.

20 novembre 2025
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Réponse de Winstone's Books

Glad you're happy with your books.
Thanks for ordering with us and for taking the time to leave such a lovely review!

Noté 5 sur 5 étoiles

An exceptional book shop

An exceptional book shop - brilliantly staffed and stocked by people who know and appreciate books

10 novembre 2025
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Réponse de Winstone's Books

Thank you Peter and for your support of the years too, best wishes Wayne

Noté 5 sur 5 étoiles

Excellent bookshop

Excellent bookshop. Able to order if they don’t have the book you want in stock. Very friendly, local bookstore.

16 novembre 2025
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Réponse de Winstone's Books

Thank for you support Karen and for taking the time to leave such a lovely review.

Noté 5 sur 5 étoiles

A great place to go

A great place to go. The Frome branch, has a great selection of books, easy to get around, collecting my order was simple, and done so in a very friendly and pleasant manner. Will definitely be going back again. Thoroughly recommend it. Top marks.

7 novembre 2025
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Réponse de Winstone's Books

Thank you Marcus for your kind review - it's much appreciated. Best wishes, Wayne Winstone

Noté 5 sur 5 étoiles

The diary was easy to order

The diary was easy to order. It arrived quickly I was kept informed about when it would arrive. The diary was prettily packed. I was pleased to order from an independent book shop rather than elsewhere

5 novembre 2025
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Réponse de Winstone's Books

Thank you Diana, I am glad all went well with the order. Best wishes Wayne

Noté 5 sur 5 étoiles

What a real bookshop should be

Exactly what a real bookshop should be.... fantastic guidance and support, amazing service and friendly beyond the call of friendlyness.

29 octobre 2025
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Réponse de Winstone's Books

Thank you Peter, much appreciated. Best wishes Wayne Winstone

Noté 5 sur 5 étoiles

Great delivered

Signed copy was delivered when expected, would recommend

29 octobre 2025
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Réponse de Winstone's Books

Thank you Paul , we look forward to working with you again

Noté 5 sur 5 étoiles

My book came beautifully wrapped

My book came beautifully wrapped, and very well packaged. A lovely, friendly bookshop to buy from, and I'll be happy to shop with them again

20 octobre 2025
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Réponse de Winstone's Books

Thank you Jackie much appreciated

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