Winstone's Books Avis 

279
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Rory Maclean was excellent - despite the 'serious risk of wildfire' alert that kicked the evening off! His book has had great reviews, but his own description of his experiences in the years after his... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted a hardback copy of Nelson by Dominic Sandbrook for my grandson to add to his collection of other hardback books in the series . The book arrived promptly , carefully packaged , wrapped in s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great advice given in the store which enabled me to purchase a book for my Granddaughter and have it delivered directly to her. I was able to order, pay and add a personal message all very simply o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A Perfect Parcel My books arrived speedily and were beautifully wrapped in decorated wrapping paper, which made opening my parcel a real joy. Browsing in a bookshop is a real treat but having a parc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Librairie

Écrit par l'entreprise

At Winstone’s we are unashamedly passionate about books and reading, we are stuffed to the gills with books stocking over 6,000 titles. If you can’t find the book you're looking for then we can order any British book in print - most titles are delivered to store within 24 hours.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(279)

73 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

No problems

No problems. Delivery on time . Thanks

2 février 2024
Logo de Winstone's Books

Réponse de Winstone's Books

We're glad you've had a good experience shopping with us and look forward to serving you in the future.

Noté 5 sur 5 étoiles

Wonderful service

Ordered some vouchers to be delivered locally and the service was wonderful. The staff were incredibly kind and helpful.

22 janvier 2024
Logo de Winstone's Books

Réponse de Winstone's Books

We're delighted you've had a good experience purchasing from us and look forward to assisting you in future!

Noté 5 sur 5 étoiles

Wonderful

Wonderful click and collect service even though they must have been really busy around Christmastime! The staff were lovely when I went to pick up the books and helped us choose an extra one for our nephew.

23 décembre 2023
Noté 4 sur 5 étoiles

Browse and enjoy

I was able to browse and order online and I enjoy visiting the bookshop to explore titles and experience the atmosphere. The staff are friendly and helpful.

27 décembre 2023
Noté 5 sur 5 étoiles

The only bookshop you need

Online ordering was very simple to use, I love that the staff are so kind, helpful and friendly and the text service is great to let me know when the item is ready to collect. Love this bookshop, we are so lucky to have this on our Dorset doorstep.

29 décembre 2023
Logo de Winstone's Books

Réponse de Winstone's Books

Thanks so much for your lovely feedback, we're glad you've been pleased with our service and we look forward to helping you again soon!

Noté 5 sur 5 étoiles

A nice experience all round 👍

The book I ordered arrived beautifully gift wrapped and in good time for Christmas. Communication was excellent.
I hadn’t bought from Winston’s before but will certainly do so again.

18 décembre 2023
Logo de Winstone's Books

Réponse de Winstone's Books

Thanks for your kind feedback, we look forward to helping you in future!

Noté 4 sur 5 étoiles

Goody

Very good service

12 décembre 2023
Logo de Winstone's Books

Réponse de Winstone's Books

Thanks kindly for your review, we hope to help you again in future.

Noté 5 sur 5 étoiles

Good reasons to support an independent bookshop

Website was easy to browse the shelves and I found the three completely different books that I was looking for. Ordering was straightforward, the payment secure and email confirmation reassuring. Delivery time spot-on. The pleasure of receiving books from Winstones is in the way they are packed … one of the many good reasons to support an independent bookshop.

12 décembre 2023
Logo de Winstone's Books

Réponse de Winstone's Books

This review was a wonderful way to start the day - thank you so much for your kind feedback and we look forward to serving you again soon.

Noté 5 sur 5 étoiles

you found all the books I wanted but…

you found all the books I wanted but suggested an alternate child's book to the one I ordered as it is out of print. Very pleased with the substitute as I am sure my granddaughter will be when she opens it on Christmas Day.
The icing on the cake is to have a delivery to the door which is much appreciated. Merry Christmas to you all!

5 décembre 2023
Logo de Winstone's Books

Réponse de Winstone's Books

It's our pleasure - Merry Christmas to you too!

Noté 5 sur 5 étoiles

Easy to order

Easy to order, and quickly available. Collection was fast and with pleasant staff.

17 novembre 2023
Logo de Winstone's Books

Réponse de Winstone's Books

Thanks so much for your positive feedback. We're glad you've had a good experience shopping with us and we look forward to serving you again soon!

Noté 5 sur 5 étoiles

Thank you!

This is the most friendly and helpful bookshop I have ever had the pleasure of visiting. Lovely staff who will go out of their way to help you. Thank you!

30 octobre 2023
Logo de Winstone's Books

Réponse de Winstone's Books

We're delighted to hear you've had a good experience shopping with us and look forward to serving you again soon.

Noté 5 sur 5 étoiles

well done

There was no hassle or fuss; the book was in the shop when promised - and produced with a cheery greeting. Can't want more when ordering a book!

26 octobre 2023
Logo de Winstone's Books

Réponse de Winstone's Books

Thanks so much for your kind feedback - we look forward to seeing you again soon!

Noté 5 sur 5 étoiles

The loveliest bookshop

The loveliest bookshop
With knowledge friendly well read staff and great coffee!

18 octobre 2023
Logo de Winstone's Books

Réponse de Winstone's Books

Thanks so much Sarah for your kind words - we look forward to seeing you again soon!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus