Woodstock Home & Garden Avis 

296
•
TrustScore 4 sur 5

4,2

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Delivery was missing items, then phone calls were never answered. Emails took too long to be replied to. Items initially promised to be delivered again but then after a while they sent email saying t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The furniture is amazing. Great quality. Guys who delivered it were very helpful and put the table together in no time. Would have given 5stars but there communication is dreadful. Emails, text m... Voir plus

Noté 5 sur 5 étoiles

We bought our dining room table and chairs from Woodstock at the Hylands flower show. VAS the seller was extremely professional and put no pressure on us to buy as the quality of the product sold... Voir plus

Noté 5 sur 5 étoiles

We purchased our table and chairs at a build show, we were just starting our new build and wouldn’t be ready for delivery for quite some time, Woodstock were happy to keep our items until they were ne... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Quality bespoke indoor and outdoor furniture.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

296 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(296)

26 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Really pleased with table and chairs…

Really pleased with table and chairs but needed to send several emails trying to sort the delivery date, and none of them were answered. They forgot the felt pads for the bottom of the chairs even though I reminded them the day before. Have sent 2 emails requesting them, but both ignored so far. Shame the communication let's them down.

25 septembre 2024
Noté 4 sur 5 étoiles

We bought dining room chairs at the…

We bought dining room chairs at the Ideal Home Exhibition. Competitive price and very good quality. Only dropped a star as delivery took longer than anticipated and communication was a bit slow / reactive but we are very happy with them. The guy that delivered and assembled them was brilliant, really personable and careful when putting them together. Would recommend.

24 juillet 2024
Noté 3 sur 5 étoiles

Lovely Furniture, Poor communiction

The furniture is lovely. The communication was not very good, one email giving a date asking for confirmation someone would be home, which was done, and then nothing more. An email or text of confirmation on the day would have been good. The driver arrived within his timeslot but appeared to be very rushed. Only one person arrived and had to unload and assemble alone. Very heavy furniture and not easily done alone and under immense time pressure.

12 septembre 2024
Noté 2 sur 5 étoiles

Bought the table at Hampton court show…

Bought the table at Hampton court show and was told it should be delivered in next couple days and be emailed with the details and the delivery team would assemble the table. Had to chase to find out when deliver, which was 3 weeks later. The table was delivered later the booking time slot and i had to assemble the table. Table looks good

11 septembre 2024
Noté 1 sur 5 étoiles

No communication. No updates.

Wish I had read the reviews on here.
We ordered early April and were told 6-8 weeks delivery. Bulk of delivery came after about 12 weeks. Wrong colour chairs delivered, company did agree to change, though delivery is such a nightmare we decided to keep the ones we had.. Took over 5 months to get our order in full. This in itself wasn't an issue, the problem was lack of communication from company once they have your money.
I rang approx 20 times and sent numerous emails. No response. Nice products but would not order from this company again.

13 septembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Great product,Poor after sales service,

great product, after sales service is a little poor compared to what we are used to in this modern age, order placed 2 weeks before they made contact with me, that was after i chased for a delivery date,

great guy that assembled the table vey helpful,

part of the table was missing a note was made on the delivery sheet parts missing, i guess i will have to wait another 2 weeks to hear from the company to contact me about the missing parts,

2 septembre 2024
Noté 5 sur 5 étoiles

Beautiful table

Beautiful table, just what I had been searching for! Solid wood with easy extending mechanism. Everyone was a delight to deal with from the purchase to the delivery

29 août 2024
Noté 5 sur 5 étoiles

Very satisfied customer

Found a dining table while at the Ideal Home Show, salesman very helpful so also ordered sideboard. Was promised delivery for August and true to there word it is happening. We added another piece to our order which the company honoured the show price. Would recommend this company to anyone who were looking for a piece of oak furniture

21 août 2024
Noté 5 sur 5 étoiles

Fantastic experience with Vas

Fantastic experience with Vas from start to finish - really took time to understand what we wanted, showed us various options with no hard sell, great price and prompt / efficient delivery set up of our new dining table. And we’re delighted with the table itself … exactly what we were looking for

14 août 2024
Noté 1 sur 5 étoiles

Ordered 6 chairs on June 30 still no delivery

Ordered 6 chairs on June 30 at a show at Sandown Park with delivery in 3 weeks but 2 months later no chairs! Almost impossible to get through to them on the phone and when I have was told items in stock and you will get a delivery date by a return call but nothing transpires and no reply to 2 messages asking to clear up the confusion. I have told Barclaycard to put a stop on the payment and now doubt what may be delivered despite the plaudits from others.

29 août 2024
Avis spontané
Noté 1 sur 5 étoiles
Logo de Woodstock Home & Garden

Réponse de Woodstock Home & Garden

Delivery was booked, confirmed and attempted on 21st August but no one was in for the delivery team. A note was left. Delivery has already been rebooked for next week.

Noté 2 sur 5 étoiles

Poor Quality goods recieved

Delivery on time and very happy with new table BUT chair seats damaged, unwanted random floor protective 'buttons' on one leg of 2 chairs, sign of knocks and wear to chair legs.
Emails and written letter, with photos of damage have been ignored. Unhappy with poor communication and complete lack of aftercare for substandard purchase.

29 juillet 2024
Noté 5 sur 5 étoiles

Amazing!

They were running late but they went over and beyond keeping me informed and when they arrived they set the table and chairs up outside in the dark!

15 août 2024
Noté 5 sur 5 étoiles

Garden sofa chairs and table set

We bought a garden furniture set from them at the RHS Tatton Park.
Vas is very friendly and helpful.
The furniture is lovely and practical, no need to cover up in the rain and dries so quickly.
Good communication and delivered in just over a week

31 juillet 2024

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