Fantastic customer service, friendly and helpful staff who went over and above to answer all our questions. Very responsive to messages and the table is beautiful quality and takes pride of place in o... Voir plus
L'entreprise a répondu
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Fantastic customer service, friendly and helpful staff who went over and above to answer all our questions. Very responsive to messages and the table is beautiful quality and takes pride of place in o... Voir plus
L'entreprise a répondu
Delivery was missing items, then phone calls were never answered. Emails took too long to be replied to. Items initially promised to be delivered again but then after a while they sent email saying t... Voir plus
L'entreprise a répondu
The furniture is amazing. Great quality. Guys who delivered it were very helpful and put the table together in no time. Would have given 5stars but there communication is dreadful. Emails, text m... Voir plus
We bought our dining room table and chairs from Woodstock at the Hylands flower show. VAS the seller was extremely professional and put no pressure on us to buy as the quality of the product sold... Voir plus
Quality bespoke indoor and outdoor furniture.
Rickfield Farm, OX15 4RS, Milcombe, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great price quoted for my 2.4m extendable wooden table. The waiting period seemed reasonable.
Would be 5 stars but delivery was delayed and only the driver sent to deliver a 100kg table.
We ordered dinning table and chairs. Updated information was provided. Delivery people had to assemble table in the room and very patient. Different types of chairs were brought for us to decide again very patient allowed us time to decide. Very happy with the quality and service. Overall very professional 👌
Exceptional service right through from order to delivery
After 6 months I still had not received my table. I therefore cancelled my order and then commenced the battle to receive my refund. It was not an inconsiderable amount. 4 months passed and I eventually received my refund from the credit card company. DO NOT USE THIS FIRM.
Ordered four lovely dining chairs at the Ideal home show. It was delivered within the eight weeks promised. The staff were very nice. Delivery was excellent and chairs have brighten up my dining area. I am very pleased because the chairs are also very comfortable.
Delivered on time by courteous and efficient operative.
Process from start to delivery was great even though have a minor issue with the table the delivery guys temporarily resolved it.
Our table was made to order so took a few months to be shipped in. Wow - well worth the wait. Stunning table. We’ve been looking for something special for ages and then found this plus it was at a great price.
Really helpful,excellent price, good customer service, brilliant delivery team.
Would definitely use this company again. Bought an oak extending dining table from the ideal home exhibition. Sales man was very professional. The delivery guys were amazing and the quality of the table was definitely worth the money.
We are only at the purchase stage we have paid in full for delivery in June. Great deal at the home and garden show from Dinny?
The work shop and delivery team have a lot to live up too.
Great company, great products. Very flexible delivery. Can't fault anything.
We absolutely love the chairs.
Order number 4302. Terrible company to deal with. Vas promises the world and delivers nothing!
I had a table delivered that was far from the quality table on display when we brought it. I emailed the company with photo's of my concerns and was met with silence. After repeated emails I contacted my credit card company and pulled back my payment as the goods supplied were faulty.
This didn't even prompt the company to get in touch!!!
Finally they got in touch to say they will be collecting their table.(probably taking it from my house and delivering it straight to some other poor mug)
Forget the bogus five star and four star ratings on this site. The three , two and one star ratings are more truthful. I expect Vas and his mates are responsible for the fictitious top ratings.
I paid £1500 for the table and have since found exactly the same table at Oak Furniture Superstore for £999!
Been waiting months for a replacement table (first one delivered fault) and replacement chairs (wrong ones delivered). They eventually promised a refund which never materialised. I've raised a section 75 instead.
Very pleased with our table and chairs,was very helpful to be able to choose the right colour chairs by having both colour chairs at home, when we had decided we messaged the company and the swap was done, delivery drivers on time and very professional.
The product seems great and just what we wanted. The delivery / installers were very helpful and efficient. What was not good was communication by Woodstock Home and Garden. We had arranged for delivery for a particular week in April and they promised to advise the week before when we were in the delivery schedule. We heard nothing and attempts by e-mail and phone during the week delivery was due were not responded to. The following week we did get hold of them - they explained they had been at the Ideal Home Exhibition - fine but some response or note to that effect would have been helpful. When they did fix a delivery slot they kept to it.
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