It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Voir plus
L'entreprise a répondu
Oakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
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It isn't the first time I buy their acoustic panels. They are great quality but unfortunately this time all 6 panels arrived damaged. I appreciate that it is the delivery company's mistake but since t... Voir plus
L'entreprise a répondu
Exceptional quality. Outstanding service. They have thought of everything with regards to accessories. We cut down and fitted ourselves and it couldn’t haven gone smoother. Lights look amazing too. Th... Voir plus
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WoodUpp offers excellent products. They may not be the cheapest option on the market, but the quality is something you can both see and feel. The materials are well made, the finish is superb, and the... Voir plus
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Good quality product, ordered after receiving a sample. Not yet put on the wall. Easy to order online. Well packaged, arrived on time. The panels are heavy so beware when lifting them.
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Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, Royaume-Uni
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A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de WoodUpp - United Kingdom
I ordered 7 panels or so and they were great. I then thought the shelves would be a great addition. I orderred 2 shelves, black, with bkack thumbscrews. They sent brass which i dont want. I havd emailed them several times and no one replies. I just want two black thumbscrew packs sending out. Its annoying because two relatively small shelves is nearly 200.

Réponse de WoodUpp - United Kingdom
When we decided we wanted to install acoustic panelling we conducted a fair amount of research. Woodupp looked like it would fit the bill and we really liked the accessories available.
The quality of the product is excellent. It is far better than anything available from B&Q, Wickes, Homebase etc. and is no more expensive.
We purchased 8 panels, a glue gun and glue, screws, a staple gun and staples and a box of picture hooks. You only need glue or screws. We’re not too bothered though as our panelling won’t be going anyway.
Definitely worth getting a box or two of picture hooks though - very easy to put pictures / mirrors up and move them around without leaving any marks.

Réponse de WoodUpp - United Kingdom
I purchased two panels from WoodUpp and one of the panels came with cracks on it. The customer service dealt with it quickly and arranged a return of the damaged one and sent a replacement. Although this caused us a bit of inconvenience, the panels looked beautiful and of good quality. Overall, I am pleased with my experience.

Réponse de WoodUpp - United Kingdom
Delivered on time as promised and product very good just a description and the sample

Réponse de WoodUpp - United Kingdom
Excellent quality products.Would recommend highly. Delivery quick too

Réponse de WoodUpp - United Kingdom

Réponse de WoodUpp - United Kingdom
I have bought panels, 2 shelves and a notice board and a handy coat / Key hook.
I am very pleased with all the items I have purchased they are of excellent quality and manufactured great.
I will continue to use these products in the future and if I purchase future properties or change room decorations.

Réponse de WoodUpp - United Kingdom
Speedy delivery, although driver just left goods outside front door. Decent quality product.
We found that each panel needs one glue tube each.
The 'veneer' on each strip is very thin. Take care when cutting.

Réponse de WoodUpp - United Kingdom
My overall experience with this company has been excellent. The quality of service and product cannot be faulted. The delivery was fast and all products were came in secure packages. I would definitely recommend. They are so good that my fitter asked where I purchased as he would like to purchase and recommend.
Thank you so much

Réponse de WoodUpp - United Kingdom

Réponse de WoodUpp - United Kingdom
Excellent service, quick delivery. Great product and well packaged.

Réponse de WoodUpp - United Kingdom

Réponse de WoodUpp - United Kingdom
Gregg and Jay worked hard to ensure I got the correct product for my requirements and prior to making our final decision, Gregg was extremely helpful and efficient ensuring we got what was needed. He communicated perfectly with us and the whole experience was a very positive one. Thank you

Réponse de WoodUpp - United Kingdom
Not happy at all. I placed my order for 2 acupanels on the 29/9/2025. I was sent an e-mail saying i would receive my order the following day (30/9/2025) between 8am & 6pm. Took my day off work to be in, and there is no sign of my order, no communication letting me know what is the problem with the delivery, nothing. Bad service in this respect 1 star. Will not use again

Réponse de WoodUpp - United Kingdom
I ordered panels for an internal wall. Great communication, easy to order and the panels arrived within a few days. Easy to install and made such a difference to the room. Would highly recommend

Réponse de WoodUpp - United Kingdom
The best company, Jay was so helpful and professional.
I received the items next day of my purchase.
Well packaged and beautiful wood panels and tv wall mounting.
I will buy more from the company as I have already planned, thanks .

Réponse de WoodUpp - United Kingdom
Great service from Gregg, I made an error in my order and he rectified immediately, the product is great quality and looks fab!

Réponse de WoodUpp - United Kingdom
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