Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We got the Learndash Verify & Share plugin but for some reason, the certificate image was not showing up when trying to share on the various social media platform so we had to reach out to the Wooninj... Voir plus

Noté 5 sur 5 étoiles

Evan and the Wooninjas team are amazing at what they do. Developers, troubleshooters, and database gurus, they make plugins that have saved me and my team hundreds of man-hours with LearnDash. Due to... Voir plus

Noté 5 sur 5 étoiles

The best company ever. When I started using LearnDash, I felt limited, but WooNinjas add-ons are amazing for improving our students' experience. I'm using "Multi Category", "Student Quiz Builder", and... Voir plus

Noté 5 sur 5 étoiles

We use the Wooninjas plugin and with time and updates, the plugin ends up no longer working and requires adjustment, which is normal. But every time, the service is fast and they fix the problem. It's... Voir plus

À propos de l'entreprise

  1. Agence de consultants commerciaux et informatiques
  2. Fournisseur de solution e-commerce
  3. Entreprise de logiciels

Écrit par l'entreprise

We know it’s not easy to find a reliable WordPress expert at a price you can afford. We have a hand-picked team of professional, reliable, experienced and FRIENDLY experts. We call them, WooNinjas!


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wooninjas truly live up to their name

Wooninjas truly live up to their name as WordPress Ninjas, tirelessly tackling the challenges developers and beginners encounter. When I requested customization for the Learndash Advance Quiz plugin, they delivered remarkably fast, all while providing consistent and prompt support. The plugin now performs exceptionally well. I'm highly impressed by their awesome service, support, and technical team!

21 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Terrible products, worse support, avoid like the plague

Don't use this firm. My experience began badly, when they took payment but their own site failed to work - so it took messages to support with screenshots of my credit card statement to even get the plugin.

Mine was a Learndash plugin, which immediately broke my existing Quiz results page. I submitted a support ticket and a few days later they tell me "the plugin works fine" (it doesn't).

I send in a video that shows the plugin functionality is broken, and yet more time elapses before they confirm I'm right. They ask for access to the staging site, but every time I provide it, the access link expires before they get around to actually providing any support.

By this time I'm well and truly fed up. Their support team don't care, their products are branded as though they work with Learndash, yet they're unsupported junk, and every single interaction takes days on end to get a basic response.

I ask for a refund, but they refuse because "you can only get a full refund in the first 2 weeks of being a customer". It would appear their support is deliberately slow in order that no-one can qualify for a refund - it takes more time than that to even get a basic response.

Finally they offer "credit for another purchase" - like I want to buy anything else from this company! I wouldn't touch their products with a 50 foot pole, and sadly I was stupid enough to buy a lifetime license.

If you're considering buying their products, don't. Just take the money outside, set it on fire, and install some bugs on your own website to replicate the experience of being a WooNinjas customer

23 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Untrustworthy team...

I purchased the LearnDash Certificates plugin from wooninjas.com on July 6, 2023. I have not received the download file, let alone the license to activate. On the wooninjas website it said that my order was pending, but I had already paid with a credit card. So I reached out but got no email responses.

Support only responded a few days after I requested a refund via 2Checkout. They said they hadn't seen my order on their website (Congratulations on the organization).

They claim that info@ is not the right email to contact. But it is from this email that I received the order confirmation on the website. The same email is also disclosed for contact.

After much effort, wooninjas acknowledged the fault and asked me to cancel the refund with my bank. But as of today, July 21, 2023, I still haven't received the amount back.

If you need a reliable plugin with support, I don't recommend Wooninjas. They have a serious communication and organization problem.

21 juillet 2023
Noté 1 sur 5 étoiles

never provided results

the team changed scope of work - produced no results, padded the hours worked -- logs show how much activity they did in my system -- and they over stated hours by 10x. they changed the parameters of the work despite stated goals. they have a serious communications problem and just do not do project plans despite numerous requests for project planning documentation so we could track progress. the dev team refused to have a call with me - was only ever allowed to talk to the sales guy who seemed to misunderstand every conversation and spent most of his time talking and repeating himself rather than listening and understanding. in the end I sent them $3500 and got nothing for it -- and no refund despite the lack of progress and overstated hours of work.

1 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Wordpress genius!

I came to WooNinjas with a project that needed to be done ASAP. They were courteous and extremely professional. I am so pleased with the quality of work and turn around, I give them my highest recommendation!

13 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Wooninjas is the only developer that…

Wooninjas is the only developer that collects functions from learndash that are necessary and not available in other plugin developers, for example the quiz import plugin for our university is necessary as there are many to load.

24 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Wooninjas are actually NInjas

Wooninjas are actually NInjas of wordpress. they are working hard to break the dificulties that developers or beginners face. I ask to customize the learndash advance quiz plugin they did it in notably short time with regular quick support how the plugin is performing. Awesome Service, Support and Technical team........

27 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent plugins with great support

So glad I've got the LearnDash Quiz Import Export addon. Now, creating the question bank I've always wanted is a breeze. They have so many practical addons ... wish I have them all, lol. Not to mention their support is great too! Keep it up!

20 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Company is not loyal, Totally SCAM on plug-ins!

I was sold a an awesome plug-in back in 2018 for “lifetime” support and activation. Randomly, just under 4 years it deactivates and won’t work/update. I reach out to support and they say my order was refunded. Yes that is correct, cause your checkout system in 2018 was double billing people. Then in 2019, 6 months later they deactivated my plugin. Support says, it was disabled. By who?

This company, then tried to sell me on a subscription per year, when they sale a lifetime use for less per year. What a scam. I will be taking my business to honorswp dot com

*Update*
Talked to Zeeshan Raza, Co-Founder. First he offers to give a refund. I explained I just want a working product. As it worked for years and was disabled last week. Second, he wants me to remove my review, I state that buyers of your company should know how customers are treated. It took a phone call, 4 emails just to have them sell me on buying the product again. Third, he posts a google review about our company, blackmailing him. I’d steer clear of this company, all we wanted was what we paid for working as it had been for years… maybe the other co-founder will call/email for Zeeshan childish behavior.

*2nd Update*
Never offered a discount. Childishly wrote a bad review about our company, which he has never done business with. If this doesn’t make you steer clear… I’d worry about this company lasting.

17 juin 2022
Avis spontané
Logo de Wooninjas

Réponse de Wooninjas

We started offering life time licenses in 2021 so there is no way the customer purchased a LT license in 2018. Here is a blog post where we announced it, https://wooninjas.com/boost-your-savings-with-lifetime-licenses/


We even offered him a discount to renew his license but the customer just doesn't want to pay anything and continue using our plugin for years. Extremely unfair!

Noté 5 sur 5 étoiles

BETTER LATE THAN NEVER

After the negative review the WOONINJAS staff solved the problem. I can't say anything other than "SATISFIED".

13 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Quick, trusted, and capable support team

We got the Learndash Verify & Share plugin but for some reason, the certificate image was not showing up when trying to share on the various social media platform so we had to reach out to the Wooninjas support team. They didn't reply lightning quick but it was fairly quick enough, and ultimately, they helped me solve the issue from start to end. Great support, thank you, and well done!

19 mai 2022
Avis spontané

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