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Worktop Hub Avis 3 292

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m absolutely delighted with my new kitchen worktops from Worktop Hub by HC Supplies. The quality is outstanding — the surfaces look genuinely beautiful and have completely transformed the space. Y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The process was simple and efficient to do. Samples are greatly received as it gives me, the buyer, an idea of what I want to purchase and be able to match it with other items, making sure they work t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed a 4 metre length of worktop for our new utility room, requested samples which arrived the following day. We chose and ordered the one we wanted and was amazed that it was delivered 2 days later... Voir plus

Noté 4 sur 5 étoiles

Worktop arrived as indicated and put straight into the garage for storage and ticket marked ‘ unchecked’ as it was raining. When it came to being used we noticed front corner edge was damaged and scr... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

The UK's leading online independent worktop retailer. We supply well over 1000 worktops in a variety of materials including Laminate, Solid Wood, Acrylic, Quartz, Granite and Ceramic! Our laminate worktops offer a wide range of styles such as wood, marble, stone and so much more, as well as a variety of different textures so your kitchen worktops will not only look great, they'll feel great too! Worktop Hub also has it's own quartz, granite and ceramic worktop fabrication facility so we cut out the middle man and these worktops are templated and installed directly through us and saving you thousands! As well as the above, we offer a free sample service for the majority of our worktops . If you're in the market for a new kitchen worktop then Worktop hub is the place to be. You won't be disappointed!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Perfect samples

Order free Laminate worktops samples which arrived very quickly and impressed with the quality of the samples.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Having a free sample is a big plus

Having a free sample is a big plus. Delivery of sample was next day.

28 février 2026
Avis spontané
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Réponse : Worktop Hub

Thank you for your great feedback! 😊

We’re really pleased to hear the samples arrived within 24 hours and that you were happy with the quality. It’s great to know you were able to choose the one you liked.

We truly appreciate your recommendation and look forward to helping you with your order!

Noté 5 sur 5 étoiles

Sample request

The process was simple and efficient to do. Samples are greatly received as it gives me, the buyer, an idea of what I want to purchase and be able to match it with other items, making sure they work together.

7 février 2026
Avis spontané
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Réponse : Worktop Hub

Thank you for your kind feedback! 😊

We’re really glad to hear that the free sample was helpful and that it arrived quickly. We believe being able to see and feel the product before ordering makes choosing the right option much easier.

If you need any further samples or assistance with your order, please don’t hesitate to get in touch — we’ll be happy to help!

Noté 5 sur 5 étoiles

Delivered samples in 24 hours

Delivered samples in 24 hours, amazing samples very nice and chosen one we would like. Definitely would recommend

17 février 2026
Avis spontané
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Réponse : Worktop Hub

Thank you for your great review. We’re really pleased to hear the samples arrived quickly and helped you choose the one you liked. We appreciate your recommendation.

Noté 5 sur 5 étoiles

Stunning Worktops and Flawless Installation!!

I’m absolutely delighted with my new kitchen worktops from Worktop Hub by HC Supplies. The quality is outstanding — the surfaces look genuinely beautiful and have completely transformed the space. You can tell the materials are top‑tier the moment you see them.

The fitting was just as impressive. Everything was installed with real care and precision, and the finish is immaculate. It’s rare to find craftsmanship this good, and the whole experience felt smooth and professional from start to finish.

30 janvier 2026
Avis spontané
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Réponse : Worktop Hub

Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with your new worktops and that both the quality and installation met your expectations. It’s great to know the finished result has transformed your kitchen, and your kind comments about our team and craftsmanship are truly appreciated.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, cannot thank you enough. Would recommend you anytime

11 février 2026
Avis spontané
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Réponse : Worktop Hub

Thank you for your kind review. We’re really pleased to hear you were happy with the service, and we truly appreciate your recommendation.

Noté 5 sur 5 étoiles

Brilliant experience

Brilliant experience from start to finish. Samples were received quickly and we opted for Carrara marble laminate worktops they look great in our new kitchen

4 février 2026
Avis spontané
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Réponse : Worktop Hub

Thank you for your lovely review. We’re really pleased to hear you had a brilliant experience from start to finish and that the samples helped you choose. The Carrara marble worktops are a great choice — we’re glad they look fantastic in your new kitchen.

Noté 5 sur 5 étoiles

It was not what I wanted

It was not what I wanted, sorry

30 janvier 2026
Avis spontané
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Réponse : Worktop Hub

Thank you for your review. We’re glad the free sample helped you make an informed choice. We have a wide range of worktops available should you wish to try samples of other styles in the future.

Noté 5 sur 5 étoiles

Good easy to order samples

Good easy to order samples. And excellent service

27 janvier 2026
Avis spontané
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Réponse : Worktop Hub

Thank you for your kind review. We're really pleased to hear that ordering samples was easy and that you were happy with the service. We appreciate your support.

Noté 3 sur 5 étoiles

Avoid the composites

The composite laminate is a terrible product - it isn’t durable at all - you can chip without even noticing. It is also very difficult to clean because it stains.

24 septembre 2025
Avis spontané
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Réponse : Worktop Hub

We’re sorry to hear that you’re unhappy with your purchase and experience, and we do take feedback seriously. However, we feel it’s important to clarify a few points for anyone reading this review.

Compact laminate is a solid and durable material, but like any worktop it can be damaged by impact. The chipping shown appears consistent with something being dropped onto the surface. We sought advice from the manufacturer and shared their guidance, including repair advice. A colour difference within a chip is normal and relates to the material’s layered manufacturing process.

Compact laminate is described as low maintenance, not maintenance-free. Lighter finishes in particular may require suitable cleaning products to remove surface residue, which is standard across many premium worktop materials.

The worktop was supplied and installed in August last year and has been in use for several months. Unfortunately, we’re unable to replace or refund a product due to preference or wear.

Noté 5 sur 5 étoiles

Lots of choice and great that you can…

Lots of choice and great that you can get free samples!

21 novembre 2025
Avis spontané
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Réponse : Worktop Hub

Thank you for your feedback. We’re pleased the free sample helped you decide before placing an order. We have a large range of worktops available, so if you’d like to explore other options, you’re welcome to order additional samples at any time.

Noté 5 sur 5 étoiles

great site to get exactly what you want…

great site to get exactly what you want and detail pricing including delivery

12 novembre 2025
Avis spontané
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Réponse : Worktop Hub

Thank you for your great feedback. We're really pleased to hear that you found the site easy to use and that the clear pricing and delivery details were helpful. We appreciate your support.

Noté 1 sur 5 étoiles

Travelled to view worktops to their…

Travelled to view worktops to their showroom as stayed on their website
There is NO showroom it’s an empty building with a sign on the window saying showroom closed
Will not be ordering from them as spending thousands of pounds with a business that has nothing to show and a closed building is a recipe for disaster

8 novembre 2025
Avis spontané
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Réponse : Worktop Hub

We’re very sorry to hear about your recent experience. Our showroom is currently closed, but we do offer a full online range of worktops, and you can order free samples to help you choose the perfect option for your project. If there’s anything more we can assist you with, please feel free to call us directly on 01302 741 709.

Noté 1 sur 5 étoiles

Trying to add and extra delivery charges

I ordered a worktop and paid standard delivery, the next morning I received a text and email telling me I had to pay an extra 40 pound for the delivery because of my catchment area , I live just outside of bath city , firstly is it normal practice to pay for delivery and then them trying to take more money? Surly that should have been dealt with whilst ordering, in fact I did pay standard delivery charge when I placed the order and gave my address so they know where it was being delivered too so why the extra 40 pound on top ? , disgusting behaviour

11 novembre 2025
Avis spontané
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Réponse : Worktop Hub

We’re very sorry for the inconvenience you experienced. Unfortunately, your order slipped through our automated shipping checks, and because your delivery location falls into a zone with a slightly higher courier rate, the additional £40 charge had to be applied in order to proceed with the delivery. You were given the option to cancel the order, and we completely understand how frustrating this situation can be.

These rare issues do happen from time to time, and we’re actively working to improve our online systems to prevent this from happening in the future. We truly appreciate your feedback and your understanding.

Noté 1 sur 5 étoiles

Non-existent customer service

Non-existent customer service. I emailed them twice asking for a quartz worktop quote and they just ignored me.

No way am I buying anything from these guys. If customer service is this poor before I've even handed over my money I'm scared to find out what happens after they have my money.

8 novembre 2025
Avis spontané
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Réponse : Worktop Hub

We’re very sorry to hear about the experience you’ve had. This isn’t the level of service we aim to provide. If you could please share a few more details about how you reached out to us, we’d really appreciate the chance to investigate further and understand what went wrong.

Thank you for bringing this to our attention.

Noté 4 sur 5 étoiles

Convenient

Ordered some free samples to try in in my kitchen install

7 novembre 2025
Avis spontané
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Réponse : Worktop Hub

Thank you for your review. We hope the samples help with your kitchen installation, and if you need any further samples or advice while choosing, we’re always happy to help.

Noté 5 sur 5 étoiles

Easy samples and info

7 novembre 2025
Avis spontané
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Réponse : Worktop Hub

Thank you for your review. We hope the samples help you choose the right finish for your kitchen, and we’re here if you need anything further.

Noté 5 sur 5 étoiles

Brilliant company

Called the helpline after needing to ask a question brilliant customer service, thank you

5 novembre 2025
Avis spontané
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Réponse : Worktop Hub

Thank you for your kind review. We’re really pleased to hear that our team was able to help and that you received brilliant customer service. We appreciate your feedback.

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