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Worktop Hub Avis 

3 311
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order and fast delivery arriving when expected. Had a phone call 20mins before arrival. Put them where we wanted. Delivery guys were lovely. Worktops have been great, my husband fit them... Voir plus

Noté 5 sur 5 étoiles

I’m absolutely delighted with my new kitchen worktops from Worktop Hub by HC Supplies. The quality is outstanding — the surfaces look genuinely beautiful and have completely transformed the space. Y... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They do not send you the delivery date, an email a text message nothing. Then you call them, and tell u that nobody was home (not true), they ask to pay the delivery fee again, I get angry, she repeat... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

The UK's leading online independent worktop retailer. We supply well over 1000 worktops in a variety of materials including Laminate, Solid Wood, Acrylic, Quartz, Granite and Ceramic! Our laminate worktops offer a wide range of styles such as wood, marble, stone and so much more, as well as a variety of different textures so your kitchen worktops will not only look great, they'll feel great too! Worktop Hub also has it's own quartz, granite and ceramic worktop fabrication facility so we cut out the middle man and these worktops are templated and installed directly through us and saving you thousands! As well as the above, we offer a free sample service for the majority of our worktops . If you're in the market for a new kitchen worktop then Worktop hub is the place to be. You won't be disappointed!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(3 311)

36 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Unsatisfactory Experience

We ordered online and at checkout were advised of delivery cost being £39.95, and subsequently paid. The next day we received a text stating we had to pay an additional £40 for our delivery.
Customer services were not very helpful, and advised refund can take up to 8 days! They couldn't even process the refund themselves or even say it would be done today! All they wanted to do was get me off the phone! Glad we didn't end up using them in the end as if there was a problem with our order feel that having any form of positive resolution very unlikely.

14 août 2025
Avis spontané
Logo de Worktop Hub

Réponse de Worktop Hub

We’re very sorry for the inconvenience you experienced. Unfortunately, your order slipped through our automated shipping checks, and because your delivery location falls into a zone with a slightly higher courier rate, the additional £40 charge had to be applied in order to proceed with the delivery. You were given the option to cancel the order, and we completely understand how frustrating this situation can be.

These rare issues do happen from time to time, and we’re actively working to improve our online systems to prevent this from happening in the future. We truly appreciate your feedback and your understanding.

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS COMPANY!!!

DO NOT BUY FROM THIS COMPANY!!!! I ordered 2 standard worktops and a breakfast bar which when delivered seemed fine, but on starting to cut the breakfast bar it was apparent there was a major fault with the laminate not being glued down correctly and cracking and splitting on the first cut. It took all day backwards and forwards, sending photos, emails and calls to Luke, whilst having our joiner standing around all day at our cost, and being told not to cut into the standard worktops just in case they had the same issue. Finally around 3pm they finally admitted there was an issue and arranged to collect the breakfast bar and send out another one. Guess what!! It was delivered and the same thing was wrong with this piece too which was visibly apparent as soon as it was lifted off the delivery truck. Again our joiner was here to take the delivery in and at our cost again!!! On the third attempt the breakfast bar was delivered, glued down but had 2 small chips which we were too worn down to even query as we needed it fitted before Christmas. We have filled out a claim form sent to us by Luke and have spoken to him and emailed on many occasions but have still not had a resolution/refund for our out of pocket expenses.

2 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great choice of worktop and sizes

Great choice of worktop and sizes. We need larger splash backs than 3000mm and Worktop Hub are the only place I've managed to find with the sizes we want. I've just ordered some samples so look forward to receiving them.

20 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous worktops

Great quality huge choice and good price very help service and look fantastic now fitted would definitely recommend even the delivery service was top class

24 juin 2025
Avis spontané

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