World Tour Store Avis 

The flight shown was not actually available, and the pricing information was inaccurate. After contacting Worldtourstore.co.uk, I found a price difference of more than £60 compared with Cheapflights.com for the same flight. The information provided was misleading and should be reviewed. However, I would like to acknowledge that the customer service representative was helpful.

Bhvana Dutt followed up with a courtesy call which was great. Excellent customer service thank you :-)

I have received good customer relations with Bhavna Dutt, she was quite professional and understanding, i have my issues sorted swiftly.

World Tour Store Ltd — Very Negative Review

AVOID THIS COMPANY — ABSOLUTELY TERRIBLE EXPERIENCE

I would strongly advise anyone to stay well away from World Tour Store Ltd.

I booked an airline ticket with them, agreed the price and paid the money they asked for. The very next day, they contacted me demanding even more money on top of what I had already paid. When I refused and explained that this extra charge was never part of our agreement, I requested a refund.

Since then, I have been ignored and given the runaround. I have contacted them numerous times and spoken to different members of staff, but I keep getting excuses and promises that the refund is “being processed”.

In my experience, the communication has been absolutely appalling, and I have been given conflicting information by different members of staff. I have completely lost confidence in this company.

If you value your money and your time, think very carefully before booking anything with World Tour Store Ltd. My experience has been extremely stressful and frustrating, and I would not recommend this company to anyone.

Stay away and use a more reputable travel company.

bhavna and aamira were both very helpful

I had amazing support from Bhavna, she really tried hard to find me the bets deals with my specific travel timings and also during peak Aug season.
Giving 5 stars for all great support, highly recommended.

The staff are great, the very helpful, Sonam was superb. Bhavna was helpful with call back making sure all is going well. I think this company are great, genuinely helping customer. I'd used them again.

Thank you for attending to my booking queries Ashish, will definitely book with you again

I booked a flight through WorldTourStore.co.uk. During the booking process, I was quoted a fare of £457 and received an email confirming that the booking process and payment had been completed successfully, along with a booking reference number.

The email stated that the ticket would be confirmed within 24 hours. However, on contacting the company after 24 hours, it was informed that the airline (Air India) had not confirmed the ticket and that I would need to pay an additional £29, increasing the total cost to approximately £486, before the ticket could be issued.

My concern is that the advertised price was not the final confirmed ticket price, and I was only informed of the additional charge after payment had already been taken. Consumers should carefully review the booking terms and be aware that the initial fare quoted may not necessarily be the final amount required to issue the ticket.

They said they have processed the refund , but refund is still not done after 8 working days.
I was very much disappointed by the process. This has not only wasted my time but had given me stress and frustration.

I found the fare through one of the big comparison sites, though the ticket did not go through intially. I got a call to let me know and discussed the options for the fare I could not secure and for the dates requested, there was a minor increase but nothing stupid. Unlike another provider on a different routing the offered date didn’t exist and the actual offer was 1000 more. Thats my only reason for a 4 star service and speed was all great value was great I would definitley use again.

The ticketing took a little longer than i thought but that is an airline issue.

I appreciate the effort of Bhavan especially on my ticket:-
1- For searching cheap tickets for me
2- For your constant calls to advise me when I was about to give up
3- For introducing all your company services
4- For your time .
My prayers for you is all the best of luck in your career.
Thanks
Joshua.

Dear World Tour Store Team,

Thank you for the great experience.
I would like to give a 5-star rating and special appreciation to *Raj* and *Bhavna* for their excellent service. They were very helpful, patient, and made sure everything was sorted correctly for me.

Really appreciate their support!

Service from Bhavan has been great as my negative experience turns in a positive with in 5 mins. She handlded my questions and query very efficiently. Thank you

The company handled my request professionally. I was able to receive my e-ticket within the specified period. Sandy was the staff that attended to me. Excellent delivery.

Bhavana layle
She has doing a great work and help me for ticket and consistently showing commitment to her job . I really appreciate that and positive attitude. She is kind and amazing person !
I will recommend to anyone to have her online
Thank you so much

Very Helpful
Thanku Bhavna☺️

This company demanded a five star review before the deal was completed. Anything they tell you should be taken with a pinch of salt

Bhavna and Rahul delivered excellent service throughout the entire process. Their after-sales support was particularly impressive—they remained highly engaging, consistently supportive, and always courteous over the phone. A truly great experience.

Semmi (and Sandy) provided brilliant personalised care, following up on a scheduled airline change by going the extra mile when offering us available alternatives, going to great lengths to phone/text...to get this sorted to our satisfaction as soon as possible.

Good advice and communication from Rahul. I received my e-ticket within the promised timeframe. Bhavna was also kind enough to call a few days later to check that everything had gone well. Thank you both for your excellent customer service and support throughout the process.