Outstanding service. Ordered on a Bank Holiday Sunday. The following day was BH Monday, received my items (scissors) the next day, Tuesday! Packaging fantastic, items fantastic. Excellent 'product... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Love this shampoo and colone wouldn't go anywhere else the best around been grooming 9 years love it kind yo your hands and dogs skin ... all my customers always love how there dogs smell after... Voir plus
Would say delivery was not the best from parcel force but the scissors when did arrive were superb and packed beautifully many thanks for the advice also.
L'entreprise a répondu
I ordered x3 cologne sprays. It got delivered but the envelope was so difficult to open and started spilling out loads of grey like pieces looked liked loft insulation. It took me ages to get to the p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
London, Royaume-Uni
- +447597374115
- wowgroomingltd@gmail.com
- wowgrooming.co.uk
4,7
Excellent
187 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bought an extra long pin slicker brush…
Bought an extra long pin slicker brush for long haired german shepherd dog. Works well, thank you!
3 avril 2023
Fast delivery and packed very securely.
2 avril 2023
Brushing time has been saved with my…
Brushing time has been saved with my cockapoo, takes me 20 minute and she’s a medium size with poodle like fur. The customer service team is great too, had some issues with my order but problem was solved as soon as possible so thank you Jane!
6 février 2023
Fabulous
5 stars isn’t enough 🤩as wow grooming is prompt, knowledgeable and very friendly. I just love all the products and the price is great to!! My next purchase is going to be the scissors✂️
28 mars 2023
Absolutely love my scissors and will…
Absolutely love my scissors and will definitely order some more.
26 mars 2023
Fantastic product and fantastic service
26 mars 2023
Got the wrong item
26 mars 2023
Réponse de Wow Grooming
Unfortunately, human error happens.
We contacted you and this was corrected with a hand delivery of the correct order and we collected the order sent in error.
This exchange was on the same day.
You did not notify us that you received the wrong order, you emailed to ask when your order would be delivered.
I called you and found the error and we corrected it same day within 6 hours.
Deshedding comb also great at removing tangles
Groomer here. I bought the 8" deshedding comb at Crufts and it's my new favourite. It's excellent at removing undercoat and tangles and it doesn't hurt the dog. I wish I had bought one sooner.
31 mars 2023
Avis spontané
Very speedy delivery
Very speedy delivery. The brush was just what I was looking for and good quality. A suprise gift too . ☺️
6 mars 2023
Excellent grooming brush
Our dog groomer recommended the grooming brush for our miniature poodle and it was a reasonable price and is so easy and efficient compared to the brush we had been using before. Wish we had found it a year ago! Service quick and efficient - will definitely use Wow grooming again!
28 février 2023
Puppy screamed when I used it
Puppy screamed when I used it. The brush has very sharp ends. One of which went into my finger and was very sore. So not surprising he screamed, it probably hurt him. Was ok on my older dog
6 mars 2023
Extremely speedy next day delivery
2 mars 2023
Problem with Delivery company Placed an order which didn’t arrive so…
Placed an order which didn’t arrive so emailed a lovely lady called Janet she immediately contacted delivery company who promised to deliver, once made aware order not received again it was resent by Royal Mail and received.
Very professional, answer queries straight away, lovely and friendly, would definitely use again.
Just to add the original order has just appeared only one month later!!! With original sent date on
21 février 2023
Avis spontané
Excellent service
1 février 2023
Postage charge
Not your fault but the item was £24 and was charged £30 for delivery .. however this was an accident and very quickly rectified by yourselves.. very impressed with the level of customer care so thankyou
6 février 2023
Réponse de Wow Grooming
Good evening
We can only apologise for the high carriage charge.
Unfortunately, there is work going on in the back shop with the development team as the website is having a make over.
£30 is for overnight delivery, which is not used due to the high charge.
We have refunded £14 carriage, as it should be £16 after Wow Grooming sub the DPD charge.
Kind regards.
Janet Rabbie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.