Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the moment i contacted them the commuication has been incredible via whats app messages. Stan came to do my training today, what an absolute legend he is. From the get go he put me at ease, such... Voir plus

Noté 5 sur 5 étoiles

Iv been using Petscanner services for nearly a year now. Well, can't recommend them highly enough. Easy to use app, friendly and excellent customer services. Very low cost transfers of microchip det... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently completed my microchip training with Dawn. I was a bag of nerves but Dawn was so down to earth and chatty she had me relaxed in no time! Her training was thorough and comprehensive and this l... Voir plus

Noté 5 sur 5 étoiles

It works great and is probably one of the few systems that will alert you if your missing dog or cat is ever scanned and searched for on any one of the 13 Defra databases and will tell you which datab... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de contrôle des animaux
  2. Magasin d'articles pour animaux

Écrit par l'entreprise

Find, scan and reunite lost pets or register your own pet for the most effective microchip protection. UK Government approved pet database. We offer registration at just £2.99 per pet and low cost scanners starting at £9.99.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

305 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Excellent , quick service, as always.
Highly recommend.
Have been using this company since it started and wouldnt go anywhere else. 🌟🌟🌟🌟🌟

19 décembre 2025
Noté 1 sur 5 étoiles

Un professional very rude as soon as…

Un professional very rude as soon as you need to leave to link your pets to the same chip company they are short and blunt like they don't want to do the job.
Would avoid them

16 décembre 2025
Avis spontané
Logo de PetScanner Find.Scan.Reunite.

Réponse : PetScanner Find.Scan.Reunite.

Hello Leanne,

We’re sorry to hear this was your experience and apologise if any of our communication came across as rude — that was certainly not our intention.

We’d like to clarify that we completed all required steps on our side swiftly and efficiently for you to register on the other database. The remaining actions needed to be completed by the other database, and the additional steps requested of us were not required as part of our standard process.

That said, we understand how frustrating this can feel and appreciate you raising it. We’re always working to communicate as clearly and helpfully as possible.

Kind regards,
PetScanner

Noté 5 sur 5 étoiles

Microchip training with Dawn

Recently completed my microchip training with Dawn. I was a bag of nerves but Dawn was so down to earth and chatty she had me relaxed in no time! Her training was thorough and comprehensive and this lovely lady didnt leave until i was confident i knew what i was doing. She's a great trainer, mentor and an inspirational woman.

27 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

From the moment i contacted them the…

From the moment i contacted them the commuication has been incredible via whats app messages. Stan came to do my training today, what an absolute legend he is. From the get go he put me at ease, such an amazing heart warming person to have in our home and to have train me. Highly recommend this service for microchip training.

28 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I completed my implanted training…

I completed my implanted training through Petscanner several years ago based on being able to purchase a starter pack containing a scanner that paired with my phone so I could keep online records, was told it was unavailable and was promised one multiple times that has never materialised despite numerous attempts to chase it!

26 septembre 2025
Logo de PetScanner Find.Scan.Reunite.

Réponse : PetScanner Find.Scan.Reunite.

Hello Anna,

We’ve been working on an updated design to provide a much better range as well as a new app to pair it with. Rather than rushing this process, we want to make sure the final product meets our quality standards before release — which has unfortunately led to delays.

In the meantime, please reach out for a refund or some free microchips from us.

Kind regards,
The PetScanner Team

Noté 5 sur 5 étoiles

Great experience excellent instructor

Great experience i was put at ease by my instructor Stan who was great with helping me understand the importance of doing the microchipping properly
And after he had gone i could easily do the last to kittens i hadn't done
Very pleasant and helpful instructor
Thank you Stan 😊

26 septembre 2025
Noté 5 sur 5 étoiles

Transfer to Petscanner from Identibase

Enquired about moving from Identibase to Petscanner (we inherited our cat with Identibase not knowing they are the most expensive / rip-off pet company out there). Support from Kieran has been excellent. I have now successfully received my £36 refund from Identibase that they took without permission and moved to Petscanner - Kieran was extremely helpful throughout this process. Hopefully this is representative of the company as a whole should we have any issues going forward but so far, 5 stars

18 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Super impressed with PetScanner

Super impressed with PetScanner. I run a dog rescue and it has always been such a stress and difficult process transferring each animals chip over, let alone costly with transferring fees unjustly charged by competing companies. PetScanner have been nothing but professional and couldn’t be more understanding or helpful. Not only is their transfer process incredibly easy, everything about their site and personal accounts are completely user friendly. I have wanted to do a Microchip Implanter course for a while - I decided what better company to go through! It was my easiest decision - Kieran couldn’t have made it any smoother to book the course and sent all materials needed over to me promptly. Stan is quite honestly “The Man” and I don’t think I would have wanted to go through with it, if it wasn’t for his calm and collected manner, he was so incredibly supportive, with a hint of sarcasm and humour which eased any nerves I may have had. As a rescue service, I am so grateful for this company, taking one extra stress away, always going out of their way to help, the transfer process for each dog that enters my doors or finds new homes could not be simpler and having a rescue back up of my details on each Adopted dog is a weight off my shoulders. I have already raved about PetScanner and encouraged multiple people to transfer, and I am sure it won’t end here. If you’re sick of transfer fees, unfair terms and conditions and stress and difficulty managing your pet’s microchip details, I urge you to give PetScanner a call - you won’t regret it.

23 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Have my 100% trust

I am a mobile implanter and I can honestly say I trust this company 100%, I purchase all my kit supplies from them and they arrive in no time!

Wouldn’t use anyone else!! Thank you Petscanner 🐾

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic all round experience, and fast delivery 5*****

Fast delivery, the free needles incentive plan is great, no chasing automatically sent once 10 needles are registered, great communication and friendly response with any issues you may have, Highly recommended 5* service.

Was also trained via pet scanner great comfortable knowledgeable experience

27 mai 2025

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