Wraith Energy Avis 63

I normally drink Sneak but thought I’d give Wraith energy a go as they had a discount on. I went for peach ice tea as I enjoy the Sneak equivalent, but sadly found Wraith to be chalky. The flavour is good, but the texture is grainy and unpleasant to drink.
This is the only flavour I’ve tried, so could be the exception.

I have only tried one flavour so far Slayer Mango... and my GOD tastes so good! No crash and customer service is excellent! So far out if all the powdered enery drinks out there, this is the BEST!

Absolutely love wraith energy, top company with a top product.

They charge their customers less than the competitor brands.

The community pages are fun amd the customer service is next to none.

The taste and effect are amazing, everything as expected and even much much more. I recommend!!!

Tried this recently as a fizzy pop fiend trying to cut out fizzy drinks but still require high caffeine. The flavours are great although I add slightly more water than advised. Shipping was fast. Communication was amazing. Some reviews complaining about the texture and the drink being grainy but my experience was the total opposite and it's a much smoother texture than any other powdered drink I've tried in the past. Top notch product. Have already ordered more.

I've tried other brands but was really interested in trying Wraith when I saw they had a Terrifier collab. The reviews all seemed quite positive, good flavour selection and choice of shaker, including the Terrifier one, on the trial bundles so thought I would get one before committing to the big tubs.

The shaker itself, whilst nice that it's Terrifier branded, is very cheap and flimsy feeling compared to other brands. It just comes with a little wire ball inside rather than others that have built in systems for the same price. On delivery all the samples were just inside the shaker and the shaker was wrapped in paper in a plain shipping box. I get that this is cost saving and reducing packaging but even to have some sort of branding whether it be the box or paper, useful info or a thank you card, when opening the box (which other brands do for a similar price point) would have been nice. One of the samples I ordered was also missing and I received a duplicate flavour instead.

I contacted customer service to query and they advised that the missing flavour was currently out of stock, which is why I'd received a duplicate, but that they would send me a code to get one free when I ordered again if I wanted. This I appreciated until I actually tried it...

The flavour is very intense! Even adding more water than advised, but the major problem is the texture! Despite adding more water and endless amounts of shaking I still had this thick, grainy texture that I've never experienced with any other powdered drinks and made it undrinkable. I also found the shaker itself extremely difficult to open to the point where I was using both thumbs to try and push it open using so much force that it actually hurt and I had to try and cushion with my hoodie sleeves.

I went back to customer service, to see if maybe I was doing something wrong with mixing, and/or maybe I had a defective shaker, only to be told that this is normal for powdered drinks and they all have texture to them which isn't true having tried multiple brands. Also that it's normal for the shakers to be "a little stiff" when you first use them. There's stiff and there's being in physical pain trying to open something, that's not right either.

I appreciate the speed in which someone got back to me but the answers I received were not helpful, considering there's nothing on their website about there being a texture to their drinks either. Also if you want to return anything unsealed you have to pay the postage and a 15% restocking charge.

I'm just overall very disappointed by the product itself and lack of information from the website regarding something as basic as the texture of their product. This would have prevented me from buying in the first place. Also that an item I ordered was out of stock so I'd receive a replacement without any option to choose said replacement either or partial refund instead for the missing flavour. Instead only being offered a voucher to get it for free if I purchased from them again which, after this whole experience, I definitely wouldn't.

Great flavors and value

I've been buying a lot from wraith lately and I gotta say they have some amazing flavours! I also appreciate the fact they restock their flavours often (unlike a certain energy drink company that relies on FOMO)
And the fact wraith tubs are decently priced too makes it even better!

They also have awesome customer service and have helped me out straight away when I've had any issues or questions.

Overall I was going to give 3 stars.

The energy drink itself in the flavors I tried so far were really good, and the product itself does a great job. 4.5 stars.

The shaker I ordered looks NOTHING like the pictures. Clear false advertising. I then left a 2 star review on the site for said falsely advertised shaker. THEY ONLY POST THE GOOD REVIEWS!!

Honestly a ridiculous company, it can't have been hard to either post actual pictures of the shaker, or make them the colour they're advertised as? Their main product itself I would have been a returning customer for. IF they didn't filter out poor reviews I probably still would have bought more tubs in future

No customer support.

When I first started getting Wraith the customer support was great as were the products. Now however there is simply no customer support. I have sent multiple emails and they never respond.

I basically never leave reviews here but wraith customer service has gone above and beyond.

I submitted an order to wrong address, and they corrected that happily and no problem at all, even though it was me that made the mistake-

unfortunately when the order arrived it was missing a tub, and as soon as I let them know, they shipped a replacement and threw some free samples in there as well as a 'sorry"!

Have never had such a pleasant experience dealing with customer service before.

Awful tasting drinks and the company just cherry picks 4/5* reviews on their own site under the pretence that yours will be added even if it is negative.

So, I was skeptical regards this, as Sneak had been a complete letdown.
Can I just say, the Best consumer service I've ever received, epic shaker & the flavours,,,JEEZO.
my current favourite is Cult Candy.
It's...just......yum!

The sneak sour apple had too much of a powder taste.
Wraith Sour Apple is my current drink & I will definitely get more of them.
I bought a tub of PornStar...but my next tub will be the cult candy.(I can't praise that enough.)
They keep to their word about zero crash
They keep to their word when you get hold of them.
Great company....
& I would work with them in a heart beat

I've been using wraith for a good two or three years now and I'm a huge fan of their products. No one creates flavours like theirs. (RIP Emerald Abyss)

One of my tubs went clumpy, they sent me a replacement. Shaker broken? Sent me a replacement. With any other brand, they would do nothing in these situations, so I honestly cannot praise them enough. Thanks team, keep up the amazing work.

Wraith Energy is a game-changer! As a gamer, I've tried countless energy drinks, but none compare to Wraith. Its blend of nootropics and B-vitamins keeps me focused and energized for hours of intense gaming sessions. Plus, the taste is unbeatable. But what truly sets Wraith apart is its community focus. Knowing that they value my input makes me feel like a part of something bigger. Wraith Energy isn't just a drink; it's a lifestyle. Five stars all the way!

I love Wraith! The flavours are the soo good! And Phil in customer service was really helpful when I put the wrong address in with my order, it didn’t even add any time to my delivery. Can’t wait to order again! :)

Love all the flavours and really enjoy the designs on the tubs and all the merch.

Website really easy to use and when I've had to contact customer service for whatever reason, they're really quick to reply and very helpful.

I had a genuine question I needed to ask so dropped an email in and had a quick response from Phil.
He answered everything I wanted to know and explained things to me. I gave him my honest opinion of the products and he even emailed me on a Sunday to say thankyou for my positive feedback and that he was going to run it passed the team too.
Phil left me feeling valued and appreciated as a customer which is brilliant, so thankyou again Phil

Been using wraith for over 2 years without a hiccup.
One delivery stuck / tracking delay and within an hour of emailing, I get a response offering replacement straight away no problem.
Top quality service from the team.at wraith

I ordered this about last week, yes it was delayed. But customer service was brilliant to keep me informed. Every Wraith Family need this crate. The Tee I had wasn't the standard tee but again customer service reached out! I got my favourite flavour cult candy and everything which was in this crate I love it!!! Now my son has my little duck lol absolutely love it. Thank you again Wraith you've been absolutely wonderful from the start til the end to keep me informed. Get yourselves one 😉