2nd time ordering coal. Excellent, just like the first time. The coal is for our home burner; it works out cheaper than using the houses heating. It arrived a few days after ordering, and they dropped... Voir plus
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Lisez les avis des autres
Delivery in 3 days even though I initialy ordrered from the UK advert by mistake. I burn ovoids all the time but these are exceptional in comparrison to what I have been using, also no doubt the bags... Voir plus
Great service and delivery all round. Lisa from the Wray group has been excellent and kept me updated when needed. The delivery got a tad confusing as I needed to be elsewhere but arrived as the drive... Voir plus
First class service from start to finish. 2nd order from this amazing company, Lisa made the ordering simple, gave the process the proper old school personal touch. Great price and quick delivery to... Voir plus
À propos de l'entreprise
Coordonnées de contact
58A, BT82 8JG, STRABANE, Royaume-Uni
- 07716129244
- info@wray.group
- wray.group
4,9
Excellent
341 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wray group
Wray group ! Never heard of them until someone recommend them to me .
Hassle free great value great product nothing to dislike .
I’m very old fashioned and didn’t realise great service like this still existed
10 novembre 2025
Réponse de Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
The ordering was simple and…
The ordering was simple and efficient...the value was great for what we got, great coal, burns clean, lots of heat...and great delivery timing...well worth it, will definitely order here again
10 novembre 2025
Réponse de Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Réponse de Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
What a amazing service you get at Wrays…
What a amazing service you get at Wrays ,full credit to Lisa and her team they go above and beyond to help you ,I ordered a ton of coal on a late Friday afternoon and Lisa said it will be delivered on Wednesday to lancashire and true to her word it was ,I will definitely recommend Wrays to anyone thank you so much Martin.
12 novembre 2025
Avis spontané
Réponse de Wray Group Ltd
thank you so much Martin for the kind review & custom. We really appreciate it.
Glad all went smoothly with order & delivery.
Many Thanks
Lisa Wray
Very well perfection on lineorganised smooth sale from…
Very well organised smooth sale from start to finish and delivery on time and pleasant
5 novembre 2025
Réponse de Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Réponse de Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Vary efficient quality product driver…
Vary efficient quality product driver was top notch
2 novembre 2025
Réponse de Wray Group Ltd
Thank you so much for you kind review & custom.
Appreciated.
Lisa Wray
Good quality coal
Good quality coal. Easy ordering and excellent communication. Coal is in solid bags on pallet.
Only issue was placement on delivery even after calling me.
27 octobre 2025
Réponse de Wray Group Ltd
Good Afternoon Gillian
Thank you for your review and for the custom it is greatly appreciated.
As we do not deliver ourselves and use haulage companies this is entirely at the drivers discretion where he leaves the pallet. it is advertised as kerbside delivery although some drivers to take it further in. pallet trucks cannot go on gravel ground at all so maybe this was the issue. apologises on this but glad you are happy with the service we ourselves provided.
Many Thanks
Lisa Wray
Excellent communication
Excellent communication, great delivery service and product is spot on
25 octobre 2025
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Great company
Great company, quick efficient service, good quality ovals, well wrapped so that the delivery was dry. Kept me updated throughout including a delivery window of two hours. Will most definitely use this company again.
21 octobre 2025
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
I Got my first delivery from Wray…
I Got my first delivery from Wray within a week from ordering,very nice on the phone, messages answered straight away on any questions, delivery driver was very prompt and delivered pallet to the door, Great Service Thanks a Mill👍😊
25 octobre 2025
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Driver was curious and polite.
5 novembre 2025
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Anyone thinking about ordering from this site i highly recommend them at first i was caughous
Anyone thinking about ordering from this site i highly recommend them at first i was cautious cause you can't pay on delivery but 3 days from my payment my order of one ton of coal was delivered to my door on a pallet goal is very good quality iv recommended them to everyone i know i live in the south east co .waterford way cheaper than what there charging down in southeast i won't ever be buying coal in southeast again
10 octobre 2025
Avis spontané
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
So Glad you are happy with the service provided. Can never be too cautious with scams these days.
We hope to hear from you again in the future
Lisa Wray
Ordered online
Ordered online, very straightforward. Extremely fast delivery service and great value for money.
30 octobre 2025
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Great product and price
Great service,prompt and reliable and Lisa kept me fully informed from start to finish.Its also nice to be able to use the old method of communication via the telephone if necessary.
29 octobre 2025
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Received our Coal delivery today really…
Received our Coal delivery today really pleased with the service kept me upto date with everything great price too and would definitely recommend Wrays i will also use them again Thankyou.
31 octobre 2025
Avis spontané
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
On tie great staff nice burn product…
On time great staff nice burn product thank you 😊
27 octobre 2025
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
Réponse de Wray Group Ltd
Good Afternoon
Thank you so much for you kind review and your custom it is greatly appreciated by us here at wrays.
We hope to hear from you again in the future
Lisa Wray
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