WSP Solicitors Avis 37

The support from destiny, tyrai and Adele has been above and beyond what I could have expected in such a difficult time for my family. I am positive we would not have had the same outcome without them. I highly recommend this team and would request their services again if needed in the future.

We’ve had the pleasure of working with Lucy across a range of property matters over time, from purchases through to development work and sales, and she’s always been fantastic.

Not only is she highly knowledgeable, but she genuinely takes the time to understand what we’re trying to achieve and works alongside us to get there. That makes a real difference, especially when dealing with some of the more complex transactions we’ve had.

Communication is always clear, prompt, and easy to deal with, which takes a lot of the stress out of the process.

We really value her advice and support, and it’s reassuring to know we’re in safe hands. We wouldn’t hesitate to recommend her or any of her colleagues we’ve worked with, and we look forward to working with her again in the future.

This was my first time using a solicitor and we were lucky to have Destiny and Adele, they went above and beyond for me and my boys in family court and made sure we got everything we wanted, can’t recommend them enough

⭐️⭐️⭐️⭐️⭐️
After 5 Years of Being Lied To, I Finally Have the Truth: The Child Is Mine

For five years, I was robbed of the truth. Lied to, denied, and left broken told a child wasn’t mine when in reality, he was. That pain is indescribable. Five years of heartache, confusion, and nights spent wondering if I would ever know the truth.

But thanks to Destiny, Tyrai, and Alex, that nightmare is finally over.
• Destiny, you were my guide through the darkest times. Your patience, clarity, and compassion gave me the strength to carry on when I was ready to give up.
• Tyrai, in court your support was everything. You gave me courage, reassurance, and the calm I needed to face some of the hardest days of my life.
• Alex, your expertise and relentless advocacy gave me confidence that my case was being fought with everything it deserved. You gave me hope when I had none left.

The result? After five long years, I finally have confirmation: the child is mine.

The flood of emotion when I heard those words is something I will never forget the tears, the relief, the joy, the overwhelming sense that the truth had finally broken through all the lies. I can now begin to build a relationship with my son, something that means more to me than anything else in this world.

This team didn’t just fight a legal case for me they gave me back my truth, my future, and my son. That is a debt I can never repay.

If you are looking for people who won’t just represent you but will stand with you, fight for you, and believe in you when others won’t, then trust Destiny, Tyrai, and Alex. They changed my life forever and I will be eternally grateful.

Because of them, my son will grow up knowing his father and that’s priceless.

Byron Davis

Superb communication.
Sensitive approach to stressful situations,
Always got back to me promptly.
I felt 100% confident that they were working for my best interests.
So reassuring.

We worked with Lorraine, a solicitor at WSP on a property sale that had to be completed quickly due to the vendor requiring a cash deal. Even though it was a large deal, Lorraine worked incredibly fast and got it all done within just under 2 months. It was a stressful period, but she kept us informed, and was easy to work with and understanding when we phoned her. Highly recommend WSP, and will definitely be using them again in the future should the need arise!

5* for Loraine and the team at WSP!

Sue Taylor and her team have helped me sell 3 houses in the last few years; one following the death of my father during covid, another during covid to fund nursing home fees for my step mum, and finally my own. Sue is super efficient, knowledgeable and to the point, which was really reassuring during what was a very sad and difficult time, thank you Sue and team.

Excellent support on a business sale from Peter Mardon!

Lucy is very professional and knows her stuff when it comes to residential conveyancing. This matter became somewhat protracted and Lucy used her knowledge and experience to move matters forward and produce a positive outcome. I would be very happy to recommend her.

Poor service

Couldn't have been more let down . Having had a long standing relationship with this firm you would have thought they'd honour a gentleman 's dying wishes but they were " too busy " and he died with no will in place . Any consequent advise to clear up the mess they created was shunned too . Just disgraceful .

Leanne and her team were wonderful. They worked very quickly and efficiently, keeping me informed from start to finish in my house sale and purchase. They made a stressful process so much more manageable by their expertise and attention to detail. Their support was invaluable especially as I hadn’t moved for 30 years! I can’t thank them enough. I don’t intend on moving any time soon but, if I did, I would definitely want Leanne et al to be heading up my legal work. Thank you, Everyone!

If you are looking for a law firm to help make “Life less complicated” (their strap line!) then look no further than WSP solicitors. I can wholeheartedly recommend them and would definitely instruct them again.

WSP provided an excellent personal and professional service in dealing with the conveyancing for the sale of my flat. Would thoroughly recommend them

Originally the partners of A E Smith & Son were to act as Executors, but in the intervening years the firm became part of WSP. The fee-earning solicitor and Executors are all Directors with 20+ years experience. My dealings with them spanned around 2.5 years with the above concerning Probate and a further year dealing with their Practice Manager and ICO trying to obtain my personal data. I was last in contact with them yesterday regarding a Data Security breach
Initially I felt confident in WSP due to their Law Society accreditation and happy at their involvement, but misgivings arose around communication and Estate administration, including excessive delays with property registration and misplaced documentation. A complaint was internally investigated without independent external adjudication by an outside source. WSP denied most issues but as 'a goodwill gesture' waived property registration charges.
A request for some basic information was ignored for months and then over another month and two letters for the Fee-earner to reply to my solicitor. Towards the end of the Estate administration I requested answers to pertinent financial questions - these went unaddressed for 3 months, until I contacted the Executors, but found the reply inadequate. Everything seemed to meander at a leisurely pace throughout eg taking a year after the property sale for monies to be paid out to beneficiaries.
An independent legal advisor reviewed all documentation and counselled we contact the Executors with our concerns ie inequitable dealings with beneficiaries, failure to manage and secure the house and contents; no schedule of the deceased’s personal assets drawn up or valuations made; lack of expert dispute resolution; lack of fair and equal distribution of sentimental items, being advised to accept a lower price for the family home without the Fee-earner having sight of the survey, to name but a few. WSP denied these.
Finances were problematic. We gained the impression the bill would be settled after winding up the Estate, but the deceased's bank account was cleared early on and taken by the solicitor to pay her fees in advance, rendering the Estate unable to pay even Council Tax or buildings Insurance on the house.
There were 3 fee hikes - the last was cleared immediately with the Executors but the Fee-earner admitted she had neglected to inform the beneficiaries of this Change in Terms for 9 months. We had concerns over a payment of £7k to a beneficiary but neither the Executors or Fee-earner would commit to saying they had seen proof that the monies were definitely owed/not a gift/had been paid by the claimant. Someone used the deceased's bank card for 6 weeks and this was also not explained to our satisfaction. The final bill was £18k - triple the original £6k estimate.
We requested the Fee-earner attend the family home to aid in the equal distribution of items but she refused on the grounds of 'cost.' Later she ordered some beneficiaries could only visit for the final time if a WSP representative was present (no reason was given). I was told it would not be a solicitor and as a 'goodwill gesture' no charge would be made. In the final accounts there was a £700+ charge for the time of a solicitor to attend, plus his travel expenses.
Private written concerns were disseminated to third parties without our prior knowledge or consent. I made clear to WSP that this and the threat of raising costs further made us feel that we were being coerced into signing off accounts that we had doubts about. The ICO deemed this an acceptable means to ‘conclude the administration of the Estate’ but it seemed to me a direct contradiction of SRA client confidentiality guidelines. I believe nobody should feel coerced into signing a legally binding document.
Further, when I applied for my data, some was in an inaccessible format and WSP told me to use Adobe Acrobat Reader; when this was done, it was possible to see through redactions, thus revealing other’s private information.
I assumed that professional Executors had a responsibility to all beneficiaries to ensure Estate administration is carried out efficiently and humanely to ease at least some of the stress after bereavement, but I did not feel this happened in our case. Maybe things might have been better if WSP had been appointed only in an advisory capacity rather than as Sole Executors so that beneficiaries could go elsewhere if unhappy with their performance.
I found it a traumatic and shattering experience and I would now have misgivings about leaving any solicitor's firm to act as Sole Executors of an Estate.

A very pleasant experience, and all the work on my will expertly carried out.

WSP were very kind when Dad died last year and helped us through the process of Dad's will and, as Mum has dementia, Deputyship for Mum.
They were always there at the end of a phone or via email and we have no problem in recommending them.

Poor communication at the start of our purchase.
We felt that we were not kept fully informed and this added to the time that the transaction took

Excellent service. Kept in the loop all the way through

Louise was great help the whole way through. Good advise. Kept me updated. Lorraine as well who also helped me out with paperwork etc. both very lovely ladies

Fantastic professional service, trustworthy, timely communication, every detail investigated. Would definitely engage WSP solicitors again.