What excellent service from Rob. My current pool pump is failing and I wished to ensure that any replacement would fit my current system pipework. Having provided images of my current pump, Rob quick... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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I was impressed not only with free delivery for orders over just £60 but with the technical advice given to me by Jo, then Rob when calling for help to get my chemical levels right. I shall now stick... Voir plus
L'entreprise a répondu
I had a slight problem with one particular item purchased from 1st Direct Pools. However, Hayley from Customer Services quickly found a solution. A first class service by 1st Direct Pools, I would... Voir plus
L'entreprise a répondu
Hayley and the team at 1st Direct Pools are awesome. They are extremely knowledgeable and provide a great service. From pool liners and bubble covers to pool pumps, you’re in the best hands. They... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Large UK Discount Swimming Pool & Spa Online Shop with Price Match Guarantee, Free Support, Free Next Day Delivery & Huge range of products carried in stock - 1st Direct Pools. Low prices on swimming pool covers, chemicals, heating, pumps & filters, li...
Coordonnées de contact
Ambassador Business Park, SP8 5SE, West Stour, Royaume-Uni
- 0333 9004040
- enquiries@1stdirectpools.com
- www.1stdirectpools.com
4,8
Excellent
235 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good prices and responsive service
Very good prices. On top of that I ordered something that in the end I couldn't use and they were very prompt in arranging a return and refund.
4 mars 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience with us.
Kind regards,
Customer Service
excellent service
excellent service , great price and easy to use, what more you need?
2 mars 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase. This is very valuable to us.
Many thanks, Customer Services
Excellent fast delivery of ALL products…
Excellent fast delivery of ALL products ordered. Super on line retailer
2 mars 2021
Avis spontané
Réponse de 1st Direct Pools
So happy to hear your feedback. Thank you.
Customer Services
Excellent Service & Value
Excellent value, prompt delivery and helpful customer service. I will definitely use again.
2 mars 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave a review on your recent purchase.
Really pleased to hear you have had a great experience.
Thank you again, Customer Service
Have used several times before…
Have used several times before excellent choice and great prices
1 mars 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you so much for your reply. We are really pleased to hear you are happy with the choice and prices offered.
Thanks again, Customer Service
Great product & service
Ordered solar pool cover with factory fitted leading edge. Arrived promptly, in perfect condition & easy to fit on our existing roller. As it's winter we will not actually have it in use at the moment but at least it's checked & all seems to be perfect.
26 février 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent bespoke order and it's delivery.
Thank you again, Customer Service
Easy web site to use
Easy web site to use, next day delivery, happy days!
26 février 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for your feedback. Great to hear.
Great service as always
26 février 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you, that's great to hear.
Happy to recommend this company
Happy to recommend this company, we did have an issue with parts that were ordered, but they were extremely helpful in resolving the issue, excellent customer relationship always responding to my concerns in a prompt and polite manner. Corinna was a pleasure to deal with, will use them again.
Ian
25 février 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave a review on your recent purchase with us.
I am pleased to read to you were happy with the service we provided.
Thank you again, Customer Service
Swimming Pool Supplies
Good website, easy to order, competitive prices.
Fast delivery. Perfect. Thankyou
18 février 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase.
Many thanks
Customer Service
Arrived on time with no problems.
15 février 2021
Réponse de 1st Direct Pools
Thank you for your feedback. It is much appreciated and great to know your experience went well as we would like to expect.
Kind Regards,
Customer Service
Réponse de 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
Kind Regards,
Customer Servic e
Straight forward and simple
Straight forward and simple, package delivered within 2 days of order
can't fault, Jacuzzi up and running now :-)
15 février 2021
Réponse de 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
Excellent service but still waiting for…
Excellent service but still waiting for receipt
15 février 2021
Réponse de 1st Direct Pools
Thank you for taking the time to let us know about your recent experience using 1st Direct Pools.
I will arrange for your receipt to be emailed to you today.
Kind Regards,
Customer Service
Réponse de 1st Direct Pools
Thank you so much for your feedback. It's always great to hear we are providing the service expected.
Many thanks again,
Customer Service
Réponse de 1st Direct Pools
Thank you very much for leaving great feedback on your recent experience with us at 1st Direct Pools
Thank you again, Customer Service
Réponse de 1st Direct Pools
Thank you for taking the time to leave your feedback. It really is such a help to hear how we have been doing.
Thank you again, Corinna
Excellent and quick service
8 février 2021
Réponse de 1st Direct Pools
Thank you very much for your positive feedback.
It's great to hear you had a good experience with your purchase.
Many thanks, Corinna
Réponse de 1st Direct Pools
Thank you for leaving feedback on your recent experience with us at 1st Direct Pools. It's very much appreciated.
Kind Regards, Corinna
Réponse de 1st Direct Pools
Thank you very much for taking the time to leave feedback on your recent experience with 1st Direct Pools.
Many thanks, Corinna
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