What excellent service from Rob. My current pool pump is failing and I wished to ensure that any replacement would fit my current system pipework. Having provided images of my current pump, Rob quick... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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I was impressed not only with free delivery for orders over just £60 but with the technical advice given to me by Jo, then Rob when calling for help to get my chemical levels right. I shall now stick... Voir plus
L'entreprise a répondu
I had a slight problem with one particular item purchased from 1st Direct Pools. However, Hayley from Customer Services quickly found a solution. A first class service by 1st Direct Pools, I would... Voir plus
L'entreprise a répondu
Hayley and the team at 1st Direct Pools are awesome. They are extremely knowledgeable and provide a great service. From pool liners and bubble covers to pool pumps, you’re in the best hands. They... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Large UK Discount Swimming Pool & Spa Online Shop with Price Match Guarantee, Free Support, Free Next Day Delivery & Huge range of products carried in stock - 1st Direct Pools. Low prices on swimming pool covers, chemicals, heating, pumps & filters, li...
Coordonnées de contact
Ambassador Business Park, SP8 5SE, West Stour, Royaume-Uni
- 0333 9004040
- enquiries@1stdirectpools.com
- www.1stdirectpools.com
4,8
Excellent
235 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent prices and service
Excellent prices and service, my pool items turned upnin less that 24 hours as usual. Perfection, highly recommended.
23 mars 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for your feedback, Kind Regards
Customer Services
Excellent advice and service as usual
Excellent advice and service as usual. Very competitive prices on all their stock, won't find cheaper. Have been using 1st Direct Pools for several years now and recently for all parts for a full pool renovation, heat pump installation, etc.
22 mars 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience.
It's great to hear you receive good advice and service.
Thank you again.
Always great service
Always great service, very competitive on price and excellent delivery.
18 mars 2021
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase with us. Great to hear your feedback.
Many thanks
Customer Services
Excellent service good prices
Excellent service. Every thing I purchased has been in stock and sent next day delivery, no mistakes. When building a pool unexpected problems can arise but with this kind of service problems they are easily solved. Thanks
17 mars 2021
Réponse de 1st Direct Pools
Thank you for your feedback. It's great to hear you had a great experience with your purchase.
Thank you again. Customer Services
As advertised .quick delivery
As advertised .quick delivery
Very happy with the service would use again and would recommend
17 mars 2021
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent order. It's great to hear you received a quick delivery.
Look forward to hearing from you again.
Many thanks
Replacement pool pump
Needed replacement pool circulation pump urgently. Phoned Aaron before ordering online, to check stock. Once ordered, spoke with Hannah. She made sure the pump was despatched the same day and received it the next day.
12 mars 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for taking the time to leave a review on your recent experience.
Kind Regards
Customer Service
Great service
11 mars 2021
Réponse de 1st Direct Pools
Thank you fo ryour feedback. It's great to know you are happy with the service we provide.
Thank you again.
Customer Services
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent experience.
Many thanks
Customer Services
Very happy with the order
Very happy with the order, being able to track it and when it arrived it was well packaged and in good order so very happy.
10 mars 2021
Réponse de 1st Direct Pools
Thank you for taking the time to leave a review. Your feedback is very important to us.
Customer Services
Great service
Everything arrived in quick time and very attentive on customer care. You can’t really ask for more.
Great service all round and always has been over the years. That’s why I keep coming back for all my pool needs.
10 mars 2021
Réponse de 1st Direct Pools
Thank you for your feeback on your experience shopping with us. Good to know you are happy with our service. Thank you again.
Customer Services
Easy ordering quick delivery
10 mars 2021
Réponse de 1st Direct Pools
Thank you so much for your feedback.
Customer Services
Réponse de 1st Direct Pools
Thank you for taking the time to leave feedback on your recent purchase.
Great prices and came the next day…
Great prices and came the next day .quicker than our main supplier
10 mars 2021
Réponse de 1st Direct Pools
Thank you for your feedback. Great to hear your delivery arrived the next day.
Thank you again
Réponse de 1st Direct Pools
Thank you for taking the time to leave a review. Your feedback is very important to us.
Customer Services
Réponse de 1st Direct Pools
Thank you for your feedback and taking the time to leave a review.
Customer Services
Réponse de 1st Direct Pools
Thank you so much for leaving feedback on your recent experience.
Réponse de 1st Direct Pools
Thank you for your feedback on your recent shopping experience. Great to know you are happy with our service. Thank you again.
Customer Services
Brilliantly quick delivery.
10 mars 2021
Réponse de 1st Direct Pools
Thank you for your feedback and taking the time to leave a review.
Customer Services
Excellent service
Everything I needed was in stock and delivery was extremely quick. Very satisfied, thank you.
5 mars 2021
Avis spontané
Réponse de 1st Direct Pools
Thank you for leaving a review on your purchase. It is good to know you were happy with your experience.
Many thanks,
Customer Service
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