247 Cars Avis 

Use the taxi most days as a reg customer always on time most drivers know me and are always friendly and great service,,, sometimes probs with app but overall excellent service

I booked with this taxi a week in advance, and I made 4/5 calls in between to double check they exactly know my requirements and made sure they confirmed and I even got the names of each person that confirmed the details with me so there would be no issues on the day, as I do travel alot and don’t like any fuss last minute.

Upon arrival firstly the driver was very rude and started complaining about the bags, that HIS company didn’t inform him about, name of driver: Mohammed Shakeel
License number:19184
I couldn’t understand why the driver was so rude with me and my partner, when the bags fitted in his boot without any problem, because I made sure to ask for the correct size vehicle.

So the driver calmed down after hearing what I had to say, that if he had any issues he should contact his company and not faff around with me, coz that’s not my problem.

The worse thing was during driving on the motorway, he casually was speaking on his mobile a couple of times, which was very dangerous, and then when driving on normal roads too he did the exact same.

I would not use there taxi company ever again, or recommend it to anyone.
However the base did apologise on his behalf after I called and complained.

Dirty seat, bits on the seat. Foreign music that is disrespectful, no driver interaction. Wouldn't use again!!!!!!

DISGRACEFUL!!!!!!!!!!!! DISGRACEFUL!!!!!!!!! DISGRACEFUL!!!!!!!!!! So story goes like this: book an 8 seater minibus for 8 people a week in advance for NYE, quoted a price over the phone, went into app same price given and booked, screen shot taken of booking showing price and 8 seater date and time - just in case it didn’t show up! Call made to office on day of booking just to confirm again details AND price confirmed! Text comes through at time of pick up, going to be late first issue, finally arrives 45 minutes after booked time. We all get into minibus and off we go, 5 minutes into driving I get a phone call from the office telling me we are expected to pay double what was quoted!!!!! I politely explain that we were quoted a price and I have evidence of this, to be told sorry it’s a problem with our app it’s giving wrong prices, well I spoke to someone in the office twice who also confirmed price, oh well they’re new!!!! Well sorry but I was quoted a price I’m not being told I have to pay double what I was quoted when we are already moving, the gentleman ( I use this term loosely!) who I was speaking to became verbally aggressive telling me to LISTEN I was wrong I was to pay double and hung up the phone! The driver then proceeded to pull over on a busy dual carriage way with no lay by with three young children in the car and refused to move!!!! By this time all children were upset and crying the driver was shouting and refusing to move to the point we had to call the police due to the dangerous position of the minibus and children being present and being put in danger on a busy road!!! I would advise you to steer well clear of this company! Disgraceful behaviour!!!

On the whole the app is easy to use and understand. The wait times need to be amended especially on weekend. The company also need to start being honest and tell their customers when they have no drivers available especially on a weekend. It is so annoying to have to wait between 30 mins and an hour for a taxi and when I ask the driver that picks me up if they are busy they say no or not really. I am just glad that I am not going to a paid job as I would have lost my job by now.

My experience of this taxi firm has been very positive. The drivers are polite and accommodating and the cars are clean.
I would like to name a particular driver who is always friendly, helpful, considerate and remembers me whenever she collects me. Selve (not sure of the spelling!) is brilliant!

Booked a taxi with this company and while I was saying goodbye to a friend who was getting into there taxi the driver assumed I was as well and drove on by without stopping.Niw I've been black listed from using them.Totally unacceptable never use them .

We changed from a rival taxi firm, I must say I was very pleased with the standard of yor taxi's, I will continue to use your company.

On time, quick journey, great driving, clean car, fair price and the driver was a lovely character

I booked a taxi for 8.15am didn’t show rang them at 8.30 was told it was on way then still never showed rang them again to be told it wouldn’t be with us till after 9am as they were full and when I said you still took money then to be told they didn’t take payment the app did & the person I spoke to needs to change there attitude

If you want to keep customers tell them the truth !!

Taxi didn't turn up so cancelled it after waiting for an hour

I have the same driver every morning and I feel safe and he's friendly never late always on time

One taxi driver told me if he got fined i would be paying the fine when cars cam come down my road when I ordered the taxi

Always used 247 cars .but never again I payed by card n drivers asked for payment get in touch with company was told what do u want me to do about it , totally disappointed and disgusted 🤬

24-late24-late

This IS A VERIFIED REVIEW, because I was there and you were NOT

Booked and paid in advance for a taxi to Birmingham Airport, waiting over 20 mins, when I called office the taxi was running late and they also sent me link to cancel the taxi, but after paying in advance and probably unable to find another taxi early morning, I decided to wait, eventually turned up. Would not use again, I should have read all the poor reviews.

The driver was VERY RUDE and disrespectful. I am a regular customer and this the WORST DRIVER EVER 523 523. He should be fired. The base DID APOLOGISE on his behalf. Which helped. However I am having second thoughts about about using this company in the future as I DO NOT TOLERATE disrespect.

Terrible service. Rude, late, hostile & overcharged by 20% for card payment. Id advise you to find alternative taxis.

Very poor service, i been waiting more than 30 minutes-not somewhere in a forest, in a hotel in walsall. After 30 min - we called the office and complained - answer: we got a lot of calls coming in.....i waited another 15 min before i booked elsewhere and left the hotel. Why is it not possible to say, sorry we are booked? Any questions, please contact the travelodge next to mc donald's they recommended you. I been in Walsall for 2 days and - sorry to answer that people give you poor rating without proof is silly.
I ain't got a benefit if i would do that! I installed the black app, that worked!

What rude staff, working for a local Dr Surgery I have used this company for a while, the staff on telephone are beyond rude. I had an elderly patient waiting to go to A&E, honestly I'm speechless with the way he spoke to me and how unhelpful they were. I have enlisted the help of another taxi firm now, but beware not a professional service