247 Cars Avis 

I booked a taxi10 days in advance of our return from holiday for the taxi to turn up over an hour late.
the operator was very apologetic but the driver was not. was told bye him that he was on a job and put the phone down. so what's the point of pre booking if your not going to show up on time?

Booked, accepted, did not turn up

Ur app hasnt been working. I have been calling the base for a taxi

Used them several times over the past couple of days, all was ok, no problems.

My 92 year old grandmother uses this firm to get to hospital appointments, usually without a problem. She knows the cost, which is just over £13 each way but always gives them £15. However today, the driver came 10 minutes late, got to the destination and said it would be £21, she said that wasn’t the usual agreed price. She said she only had the correct amount of money on her for the two journeys, paying more would leave her short. He LOCKED THE DOORS until she paid him, saying that because of Ramadan it was more and that she had been told. She hadn’t. Absolutely disgusting treatment of anyone, let alone a vulnerable elderly lady trying to get to the hospital. She is extremely upset by her experience.

Company are a joke , drivers pick and choose when they accept card over cash I had 7 drivers accept a job I prebooked an hour a head of time and yet I still didn't get a taxi , ridiculous service would not recommend

Driver was very polite

Pleasent..nice ride

Just Took our kids easter egg shopping was picked up at walsall asda the taxi driver was very chatty and friendly, friendly with our 2 kids who are both autistic with anxiety, giving us Easter craft ideas for the kids its nice to see someone being friendly with the kids who have both had bad experiences with people.

Absolute outragous prices now I've always used this company with no problem but now charging £10 extra for a black cab? Won't be using these again

Booked a taxi 2 hours in advance didn't turn up on time. Rang to find out where it was.l, to be told it was 15mins late, nobody let us know it was going to be late. We had a table booked. When I spoke to them they put the phone down on me and cancelled my taxi. Absolutely disgusting behaviour

I will never use this taxi company ever again! I booked my taxi to pick me up from Gatwick Airport two and a half weeks prior my return from holiday and I got a no show at 1.30 in the morning. I was stranded at Gatwick Airport a woman on her own. Terrible company to deal with do not use.

What a wonderful taxi service you have,the drivers are great and very helpful. But the prices are a little steep being a pensioner and the only way I can travel is a little expensive but I manage just. Keep up the good work.

The taxis have arrived on time this week and have been clean and drivers polite. However there are many occasions when I book my taxi for 6.55am, it does not come and I ring to be told they are busy and should have rung to remind them. The taxi is then sent out late. This is difficult when the taxi is for work. I book well in advance and in good time.

Zero stars if I could, their payment system sucks, they send you a link to pay on the day you book, payment was declined even though my bank said they received it. Now a dispute has gone in, avoid this scam

I would give 0 stars if I could. I’m disabled and have to use a walking frame. I prebooked a taxi through the app well over an hour in advance I had put a note for them about my frame. As time passes I call to see what’s going on the man was very rude kept telling me I had to wait 15 minutes so I kept explaining that I’d prebooked and he said I have a frame so we don’t have cars for that. Absolutely appalling I missed my train and was stranded, I have social workers backing me on this and we are taking it further

The driver,s are very perlite and very helpful .

Why offer a pre booking service if you can't send out a driver on time? Then it takes 5 days for your refund to hit your bank! Avoid

Excellent service

Made me late for hospital appointment which they ended up not seeing me had to rearrange £9.40 is a little to dear but have booked a taxi for sat morning at 8 hope it's on time