37Jewelry Avis 

They are not even worth a 1 star..I ordered 2 granddaughter rings for two of my granddaughters for Christmas on Dec 1, 2025. They never came, so on Dec 21, 2025 I emailed support and a girl named "Jane" responded it is in transit and she will have logistics hurry up. In the meantime I called my bank to dispute the transaction. Then 37 Jewelry sent my bank all kinds fake documents, even a different tracking # than what they gave me. They to my bank it was delivered to my mailbox. They even lost my physical address. They had on the receipt that they gave the bank, my email address, name and city and state. No wonder it did not get to me, but for them to create a tracking # and I even get informed delivery and I was never informed..my bank decided to take the 37Jewelry.com's word and charge me the amount for items I never received. I even went to my post office and they tracked the tracking# and it never came to my city and state. this is a terrible company, they are a scam.

They take the money immediately. As for delivery of the product, still waiting. They just keep telling me to be patient.....

I wish I could give this company zero stars. DO NOT ORDER from them. You can search for what you are looking for and find it on a more reputable website. I ordered 3 rings with my granddaughter's birthstones and mine. The color of their birthstones (March and July) was very faint, and my birthstone was supposed to be topaz, which is gold; the stones in the ring were clear, with no color at all. I have been emailing the company, and all they say is that it is the correct stone. The stones look beautiful and bright on their website. Thank goodness I went through PayPal, with which I have opened a case in hopes of getting a refund. PayPal is amazing at having your back in circumstances like these. Always use them when paying any unknown company. Better yet, don't order from these fly-by-night companies. I should have known better. Also, it was supposed to be here in two weeks, but it took 6 weeks to arrive with postage due!

This company is not worth 1 star. I ordered a necklace for my wife for Christmas. I never received it. But they sure took my money. Company said it was shipped. Unable to track. I sent my information and the information of this company to my local FBI Fraud department. They contacted me and stated they were investigating this company. This company is a scam. Stay away!!!!!

Placed order 12/14/25. Received 1/7/26. Could not track until the end and when I inquired, I was told to "be patient". Then it was delivered to the post office, not my house, because I had to pay $7.52 in postage due.!
The necklaces are pretty but I will look elsewhere.

Haven't even gotten it yet and I want my money back. I ordered it a week and a half before Christmas and they didn't bother shipping it out for two and a half weeks. It ruined the Christmas present I had for my GF daughter. Needed the necklace to give her after I gave her the papers where I adopted her. Useless company. Will tell everyone I know not to waste their money

Do not buy from this company. The jewelry ordered comes from China. It had massive delays, and in my situation took over 2 weeks to arrive. They advertise 3-7 day VIP shipping if you spend over $150, which I did. When it finally arrives, the pieces inside were wrong. I ordered a month before Christmas expecting it to arrive on time, it takes them anywhere from 7-10 Business days to provinces your order, and then another 2+ to ship. When I asked why they did not tell me if was origanlly shipping from China, I got some dumb excuse the pieces needed to make my jewelry were not in stock in the US.
The customer service is horrible too. I have asked for a partial refund and they just ignore it.
Save yourself the headache and don’t buy from this company. It’s a real waste of your money.

This company is a complete fraud and scam added my stuff on December 12th for an expedited delivery I have yet to receive anything and they won't return any emails. They wont refund my money . There rude.. keep giving me the run around. Fake tracking number do not order anything from this company there complete scams & con artist

I wish I had read the reviews for this company before buying from them. I ordered a ring and paid for faster shipping, it has been 6 weeks and I still haven’t received my order. Have reached out to them several times and still have not got a reply from them.
Very frustrating and disappointing experience.
If I were you, I wouldn’t order from this company.

I ordered 2 items. Each on different days - a granddaughter / grandmother ring and a mother / daughter bracelet. One in early Dec and other mid Dec. The latter one I paid expedited shipping. Neither one arrived for Christmas. The ring had no tracking # and the bracelet has an invalid tracking #. I had contacted the company and was told to be patient. I have now 12/26/25 written 2 emails expressing my unhappiness at not receiving either item and paying for gifts not received. I’m asking for full refunds on both. Will wait to see what they respond with. I would NOT recommend this company. FYI - it is based in China.

37jewlry does not respond to emails, if this company is from China, they would have some one to translated. They need to communicate with there customers

Incorrect ring sent multiple emails including a picture and haven’t heard back

This company does not deserve even one star. I ordered a grandmother's ring and never received it. After 2 1/2 months, suddenly they reported that the package was refused upon delivery. No one refused the delivery. This was a scam. I tried to follow up and request that the package be returned to me and was told. they destroy merchandise that is returned. Do not buy from this company.

I placed an order told it would be there in 18 business days and it was for my granddaughters senior day. Well it hasn’t arrived and they are unwillingly to even discuss the situation. All they will say is the package is in transit and will urge urgency. That’s all they will say. I requested refund which is being ignored as is any question I ask. I seriously doubt I will receive it. Wished I had read reviews before ordering. Please do not order from this company. I am reporting to the BBB. IF PACKAGE IA EVER RECEIVED I WILL COME BACK AND SAY I WAS WRONG BUT I DOUBT IT AT THIS POINT

This company is a scam my money was taken from a company not in the United States Stay away Fake website Don’t order

I placed an order on September 14th for over $100 and I still haven't heard anything or received my order. I have the order # but I can't get anyone to answer my email. I'm beginning to think that it's all a scam. Through email is the only way to contact these people. I would prefer a phone #

Scam company. Do not purchase from this company.

I ordered an necklace from this company and I didn't get an order confirmation, a ship date or the item. I believe they are a scam company.

This piece looked so wonderful in the ad I saw on Facebook. My daughter's birthday is upcoming. Unfortunately it came and it is minuscule. It's even smaller than the video. I just know she'll love the words. But would never wear a book so tiny around her neck. So sad