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Lisez les avis des autres

Noté 1 sur 5 étoiles

Horrible experience at 7-Eleven Baulkham Hills. Pump #8 failed to shut off, spilling diesel everywhere. JPG Rather than following safety SOPs (isolating the faulty machine, logging the issue, a... Voir plus

Noté 1 sur 5 étoiles

I used to enjoy stopping in and getting a couple of big bite hot dogs with chili and cheese. I don't know what you were thinking by changing the chili, but you've turned into a very nasty taste and th... Voir plus

Noté 2 sur 5 étoiles

Ellos charged me for 2 candy bars, we put them back , we tried calling numerous times no one to take, or answer the call , at the 7-eleven on Lindley, I called customer service , Frank said he... Voir plus

Noté 5 sur 5 étoiles

We visited the 711 by world golf village because we heard they were offering a discount of .50 gal. Josh, the store manager, walked us (old people) through downloading the app and getting an even dee... Voir plus

À propos de l'entreprise

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7-Eleven.com


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1,8

Bas

TrustScore 2 sur 5

910 avis

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1,8

Tous les avis

(910)

207 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Unprofessional behavior from cashier”

so on Friday at 1:10 am Today cashew from 100 Lowell st Lawrence MA was disrespect me as a customer and a Uber driver I came to the store to buy a coconut turnover So I use two little bag from the store to put my coconut turnover And by accident, I leave A bag next to cashier And he told me if I don’t come right now to take the bag I’m not gonna come to the store anymore. I’m not gonna come to any other order from the store if Uber eats sent me a order he says he’s not gonna give me the order and and I take the little bag and I go outside and then he came with another guys because there was two guys working at nine and then he used the tablet to take my picture To show other worker to see if I came here to take any order from Uber, eat to not give it to me And every time I came here this guys always look at me bad because I use a bicycle to do Uber The accident was happening 1:10 am Saturday, January 17.

Dear Customer Support Team,

I am writing to formally report an issue I experienced at one of your store locations.

I recently went to the store to pick up an order. During a previous visit, I was treated in a disrespectful and unprofessional manner by an employee. On my most recent visit, I spoke with another staff member and was informed that the individual who treated me disrespectfully is the store manager. I was also told that any complaint about staff behavior would have to be filed with the same manager involved in the issue.

This situation is concerning. A store manager should represent professionalism, fairness, and respect toward customers. When the manager is the source of the problem and also the only person handling complaints, customers are left without a fair or neutral way to resolve issues. This creates an environment where problems cannot be properly addressed.

I am not writing to create conflict, but to express a genuine concern about customer treatment and accountability at this location. Customers should feel respected and safe when visiting a store, especially when they are simply picking up an order.

I respectfully ask that this matter be reviewed by someone outside the store location and that appropriate steps be taken to ensure professional customer service standards are upheld.

Thank you for your time and attention. I look forward to your response.

15 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

7-eleven viborg

Sku en god oplevelse vi var inde og få en fransk og brødet og dressing var perfekt men pølsen var sku lidt suttet ellers var der god service og en udmærket giz bag kassen

12 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I had a really uncomfortable experience…

I had a really uncomfortable experience at this 7-Eleven last night. I went with my sister after a concert. While we were at the register, my sister noticed bananas and said she wanted to get one. The male employee started asking things like “do you want small banana or big banana” in a way that felt weird and inappropriate. It honestly made the situation uncomfortable and awkward.

I ended up having a heated argument with him because of how he was talking, and I spoke to the manager about his behavior and the poor customer service.

What made it worse is that after I left, another female customer came up to me and said that the same guy had tried to kiss her before inside and outside the store. I can’t confirm her experience, but it was still very concerning to hear.

Overall, this was not a good experience at all. Customers should feel safe and respected in a store, not uncomfortable.

Address: 5003 N O'Connor Blvd, Irving, TX 75062

10 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Tosser

Normalt ingen problemer på Københavnsvej i Hillerød, men da jeg skulle hente en vigtig pakke, var den allerede udleveret 🤬
Leverandøren har jo ingen skyld i det, GLS er ikke nået længere end at trække på skulderen og ingen kan rigtig komme med en forklaring.
DET ER PI$$EIRRITERENDE

4 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

The store is dirty and worse

The store is dirty, to point of being filthy. Not just this particular store but most in the USA since I travel. The food is super sus with old donuts, cold food they sit there for days - look at the use or sell by date, and the hot sandwiches smell like chemicals. I've even tried the chicken wings and the bones are still cold. I was there, hungry and apparently foolish. Never again.

1 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I placed an online order at the…

I placed an online order at the 7-Eleven at 2423 Orange Avenue in Fort Pierce, Florida, and when I arrived to pick it up, someone else had already taken my pizzas. The employee was very rude and said that the person who took the pizzas showed the necessary code and that she couldn't do anything else

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

4501 nw 7 st

4501 nw 7 st, new location;
Has a great Hispanic location attendant that has great potential as she really cares to provide service and care to customers.
I have been there several times and the only person that has gone out of her way was her. I am impressed.
I know her name begins with an L , she is Hispanic (Cuban) and black braided hair.
I cannot remember how to spell her name , but she is easy to identify as she is the hardest working female there,

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Worst company to work for

Worst company to work for . They offer no benefits and as much money as the make they don't pay worth a poop. They rip off employees and customers. Filthy all around. They get so busy but never have enough staff to help customers. When there is more staff they do other things not to help the customers. Its ridiculous 5 people working only one cashier . McDonald's and other places are better to work for 7eleven doesn't care about their employees.

22 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Formal Complaint – Unprofessional and Threatening Conduct by Store Employee

I am writing to formally report a serious incident involving an employee at the 7-Eleven located in the Greenbrier Shopping Center.
At approximately 7:05 AM on January
03, 2026, I entered the store to purchase coffee, which I routinely do on weekends. Upon entering, the store employee on duty did not acknowledge my presence, which I did not find unusual. I proceeded to the coffee station and noticed that the hazelnut coffee was empty. I politely asked the employee if more hazelnut coffee could be prepared.
The employee responded in a rude and dismissive manner, stating that I “needed to wait.” I calmly replied that I understood and was simply asking if the hazelnut coffee could be refilled. The employee repeated his response in an increasingly hostile tone. When I acknowledged again that I understood, the employee escalated the situation by raising his voice and yelling at me.
At that point, the employee aggressively approached me, shouted directly in my face, and was so close that saliva landed on my face. He then shook his fist at me in a threatening manner, giving the clear impression of potential physical violence. This behavior was alarming and completely unacceptable, especially toward a customer who had not acted aggressively.
The employee continued by calling me names and threatening to call the police, insisting that I leave the store as if he were the owner. To avoid further escalation or potential harm, I chose to leave the premises voluntarily.
I want to be very clear that this complaint is not about coffee availability—it is about hostile, threatening, and unsafe behavior by a store employee. No customer should feel intimidated, threatened, or at risk of physical harm while simply purchasing a product, particularly in the early morning hours when customers may be alone.
I am deeply concerned that this individual’s behavior represents a safety risk to customers. I respectfully request that store management and corporate leadership review this incident seriously and take appropriate corrective action.
I am available to provide additional details and would appreciate being contacted by management to discuss a resolution.
Thank you for your attention to this matter.
Sincerely,
JC Iparraguirre

3 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

I’ve noticed a small change in the operation.

I’ve noticed over the past couple of weeks that apparently the free coffee or big gulp/slurpee offer that I used to receive after filling my tank with $70 of gasoline has changed to a 50¢ off of an energy drink.
Other than that everything’s just as good as it always has been. Great gas prices, great coffee and snacks plus wonderful friendly employees. Could this be due to the new ownership?

31 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

7-Eleven friheden station

7-Eleven friheden station
Oplever hver gang jeg kommer med en pakke eller skal hente en pakke at en kvindelig medarbejder ikke tager sig af det. (De mandlige er superflinke og giver altid god service!) Den ene gang spurgte hun om jeg kunne komme senere med mine pakker, men insisterede på jeg ikke kunne det så de tog den alligevel. En anden gang talte hun direkte grimt til kunden foran mig der kom for at hente en pakke...
Da jeg sagde jeg skulle hente en pakke himlede hun med øjnene, kaldte på en kollega der tog over. En ting er hvis dette skete en gang. Men det er sket HVER gang... ville bruge en anden og har også gjort det når muligheden er der for føj for en opførsel..

17 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Hvis jeg kunne nøjes med 0 stjerner…

Hvis jeg kunne nøjes med 0 stjerner havde de fået det. Det her er 7-11 friheden. Hold kæft en dårlig service for at sige det rent ud. Jeg sender en pakke afsted i lørdags, hvor en ansat tager imod min pakke. Hun sætter så mit navn på en forkert pakke. Og min pakke er ikke til at finde nogen steder. Jeg henvender mig til hende der skulle være butiks chefen. Fortæller hende det hele. Hun afviser med det samme at hun vil hjælpe. Jeg forklarer hende igen at min pakke er ikke til at finde nogen steder. Hun fejede mig af og sagde hun ikke havde tid. Jeg har smidt mange penge dernede. Det gør jeg aldrig igen! Min pakke er væk og hun vil intet gøre for at hjælpe mig. Jeg er rasende over den måde de behandler deres kunder på. Føj en butiks chef siger jeg bare. Stram op på jeres service

17 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Horrible place to work

I work here first off they don't pay enough for all you have to do second you don't get your drinks free you have to pay for them no discounts on anything !! They work you to death and you get no benefits! Plus an off duty employee comes in threatening another employee and nothing is done hes done this twice before and nothing was done!

28 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

This is a review of the 7-11 on the…

This is a review of the 7-11 on the corner of 116th Ave se and s 168th st in Renton Wa. They have no public bathrooms. A poorly located garbage that is always over full and Parking lot full of garbage. Once inside you encounter workers who often say that you gave them a smaller bill than you and don’t give you the small change. The isles are full of crap make an unsafe environment for eveyone in the store. They are out of several items and have deceptive advertising charging and exorbitant amount more when you buy 1 item instead of 2. Their hot food is hard and crispy by the looks it might make you sick. The coffee tastes burnt. The soda machine is often out of several flavors and the ones that run often have the wrong flavor. The one good thing there is plenty of 7-11 in the area that are run correctly just avoid this one.

7 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Forfærdelig vagt

Forfærdelig vagt. Min veninde frøs og havde helt blå læber. Hun måtte ikke få hjælp fordi de havde hen helt skør vagt som sagde nej og mente vi var racister fordi vi ikke kunne snakke engelsk han blev ved med at sige at vi skulle forlade 7-eleven men vi blev da hun havde helt blå læber og frøs virkelig meget. Han kontaktede personalet uden at forklare situationen og vi blev vist ud i -2° hvor vi kunne blive og fryse indtil taxaen kom. Vi han kontakt med Politiet men de troede ikke på os. Dårlig 7-eleven

6 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

I tell my sister to go 7-Eleven and buy…

I tell my sister to go 7-Eleven and buy a Zing 20k card for the game. But the staff give her two 10k cards.

I am not happy with this. If no 20k card, they must tell my sister, and I take money back. But they don't tell! They just print two 10k cards. Why don't ask the customer first?

My sister go back and tell them. The staff say, 'No 20k card, so I print two 10k cards.' Then they tell my sister to sell the two 10k cards to other people for the money back! This answer is very bad. I don't agree with staff.

If no 20k card, they should say 'No 20k card.' Then I just go home. I accept it.

But they print the card themselves without asking my sister if she want two 10k cards or not. My sister is a child, she doesn't know. I tell her only to buy 20k card, if no 20k card, then forget it. But the employee still print it! I don't understand what the staff is thinking."

13 novembre 2025
Avis spontané

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