a1travel.com Avis 

1 595
•
TrustScore 1.5 sur 5

1,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Worst Experience with A1 Bus Travel: Kozhikode to Thiruvananthapuram September 2026 I am extremely disappointed with this bus service very bad experience😭 The Bus body parts vibration sound irr... Voir plus

Noté 2 sur 5 étoiles

Extremely disappointed with A1 Travels. The bus did not stop at the designated pickup point mentioned during the booking; instead, they stopped more than 100 meters away. When I questioned this, the c... Voir plus

Noté 1 sur 5 étoiles

Pathetic Experience with A1 Travels – Never Again! We booked a bus from Bangalore to Tirukoilur, with our scheduled boarding time at 7:50 PM. However, the driver called us around 7:... Voir plus

Noté 1 sur 5 étoiles

Its a worst experience. I traveled from bangalore to kerala on the A1 bus and the experience was too worst. The seats are not cleaned and there were lots of mites and insects and mostly everyone got... Voir plus

À propos de l'entreprise

  1. Agence de voyages

À propos de a1travel.com

Informations provenant de diverses sources externes

a1travel.com

 

Who is Chadwell Travel Ltd.?

Chadwell Travel Ltd. trading as A1Travel is an independent travel agency that has been established for over thirty years. Our mission is to provide you with impartial advice to enable you to book the holiday that specifically suits your requirements and budget. We are confident that we offer some of the most competitive prices on the market and as our staff have a wealth of knowledge on all destinations featured, we believe that we can provide you with an excellent one stop service in which to arrange all of your travel plans

ABTA 18930, ATOL 5287


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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1,4

Tous les avis

(1 595)

30 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service, lied to where trying to get a refund for cancelled flight, in the end a cheap holiday cost a lot of money, should have done it myself in the first place.

16 octobre 2017
Avis spontané
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Réponse de a1travel.com

Thank you Claire for bringing this to our attention

Noté 5 sur 5 étoiles

it was so easy to use there web site …

it was so easy to use there web site everything u needed to complete your holiday booking and a total price at the end no going from page to page great site will use again

16 octobre 2017
Avis spontané
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Réponse de a1travel.com

5* thank you

Noté 2 sur 5 étoiles

Holiday cock up

We have just returned from s week in benalmadena ,as we do every year on our wedding anniversary we took my son his wife and granddaughter we the flight was with Ryanair as always no problems,but we got our transfer he was not sure were we were going I know benalmadena very well,he first took us to Sunset Beach Club so he looked at the transfer voucher from A1 and took us to the hotel I thought I had booked Pirre Vacances . He left us there but when I handed in my booking papers the reception said that was NOT the correct place ,So we had to book a taxi 6euros to another hotel , Good Places which is not on my intinary anywhere ,the pool was not in use which upset my granddaughter it was a proper mess , we have used A1 once never again we have used Travel Republic for 12 years I wish we had stayed with them.

16 octobre 2017
Avis spontané
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Réponse de a1travel.com

Thank you for bringing this to our attention

Noté 5 sur 5 étoiles

A1Travel

Have been using A1 Travel now for a number of years and have always been very satisfied with the service they provide.

15 octobre 2017
Avis spontané
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Réponse de a1travel.com

Look forward to you booking again Dawn

Noté 3 sur 5 étoiles

The booking process was unclear

The booking process was unclear - instead of paying a deposit only as I'd thought a full payment was taken.
Replying to question 'was we able to rectify.... :/
Anyway, the answer to the question would have to be 'sort of'. Still uncertain the advisor knew I only wanted a partial refund and that I wasn't cancelling the booking.

15 octobre 2017
Avis spontané
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Réponse de a1travel.com

Was we able to rectify ? let us know

Noté 1 sur 5 étoiles

When asking for refund of hotel and …

When asking for refund of hotel and carparking after a flight cancellation i was told it was a total loss i found out that my money had not even been fowarded to the hotel also the carpark fee was not paid the airline refunded my flight cost but a1 travel would not pay a penny back even though they had not even paid it out is this fraud ?

14 octobre 2017
Avis spontané
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Réponse de a1travel.com

Can you supply a reference number so we can look at your booking ?

Noté 5 sur 5 étoiles

website so simple to use

website so simple to use, which is more than I can say about others! I have not been to this hotel before so I will write a review once I get home on the 9th November 2017.

14 octobre 2017
Avis spontané
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Réponse de a1travel.com

Thank you David

Noté 5 sur 5 étoiles

first class service

Having been in holiday with this company many times before we have always had excellent customer service and found them to be more than reasonable in their cost .will always bookwiththem

13 octobre 2017
Avis spontané
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Réponse de a1travel.com

5* thank you Susan

Noté 5 sur 5 étoiles

Fab Holiday Searches, competitive prices, easy to book

Everything is so easy to search & book on this companies website, I like that you can see the cheaper travel dates easily without having to run a separate search, filters are very useful & seeing the flight times. My favourite thing about this company is that the prices are competitive and I love the fact that you pay the price advertised (so fed up with other companies that advertise prices, yet when you phone it's 'No longer available at that price' and its an extra £100 each or sometimes even more) very easy to use their online booking & promptly received all the booking documents etc. Will definitely be checking this company everytime I'm looking for a holiday in future.

13 octobre 2017
Avis spontané
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Réponse de a1travel.com

thank you Caroline

Noté 4 sur 5 étoiles

The first holiday I went for I was told …

The first holiday I went for I was told was no longer available even after receiving confirmation perhaps you should not advertise that which you can’t supply However I persevered as I have used your company many times previously and found another holiday which went through smoothly

13 octobre 2017
Avis spontané
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Réponse de a1travel.com

Thanks Janet

Noté 5 sur 5 étoiles

A1 Booking

Very easy to follow, quick, no problems throughout the process

13 octobre 2017
Avis spontané
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Réponse de a1travel.com

5* thank you

Noté 5 sur 5 étoiles

straight forward booking no hassles …

straight forward booking no hassles great service I would say to anyone give them a try you wont be sorry I booked for 10 days Benidorm sept -oct and iv booked again for 10days dec-jan

12 octobre 2017
Avis spontané
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Réponse de a1travel.com

Thank you Ann

Noté 1 sur 5 étoiles

AWFUL CUSTOMER SERVICE

AVOID AT ALL COSTS, expect phone to be put down, being told not to hassle them when there is a problem, and to be passed round to people who have 5 hour dinners and cant come to the phone...

12 octobre 2017
Avis spontané
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Réponse de a1travel.com

thank you for bring this to our attention Mathew but without providing your booking reference we are unable to investigate.

Noté 5 sur 5 étoiles

Pre holiday review and no problems.

I am writing this before we go to Spain on a trip booked through A1 Travel. Checking their website was effortless and I soon found a trip that suited my wife and I. Soon after confirming the holiday and paying online I received a call from one of their staff checking if I was real and asking several questions. it was after that the full set of documents were sent to me by email and I was able to log onto the EasyJet website and check in online for both flights and print boarding cards. Good old EasyJet.

12 octobre 2017
Avis spontané
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Réponse de a1travel.com

Thank you

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