Access Self Storage - Neasden Avis 13

TrustScore 4.5 sur 5

4,3

Dudden Hill Lane 109C, NW10 1BJ London, England, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

I've had a good experience so far using Access Self Storage Neasden. Renting a storage uniwas a smooth process. The place feels professional with helpful, friendly staff. Clean and tidy, good security... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

i didn't catch the name of the guy at reception that was helping me out but he's super helpful and nice and everyone else seems so too :)

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very quick process, very polite and helpful staff. The storage unit was much larger than I expected for the price advertised.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I must commend Abdi and co for their warm welcome. Very willing to help and they are the reason I keep coming back to Access Neasden.

L'entreprise a répondu


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Siège social
  3. Centre de stockage

Écrit par l'entreprise

Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.


Coordonnées de contact

  • Dudden Hill Lane 109C, NW10 1BJ, London, England, Royaume-Uni

4,3

Excellent

TrustScore 4.5 sur 5

13 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Good service

Good, friendly, efficient service. Highly recommended.

21 avril 2026
Avis spontané
Logo de Access Self Storage - Neasden

Réponse de Access Self Storage - Neasden

Thank you, Master Jedi, for your kind words.

We are delighted to hear that you found our service good, friendly, and efficient. It sounds like the force was strong with our team that day.

Your recommendation means a great deal to us. Should you ever need storage for lightsabers or galactic essentials, we will be ready to assist.

Noté 5 sur 5 étoiles

i didn't catch the name of the guy at…i didn't catch the name of the guy at reception that was helping me out but he's super helpful and nice and everyone else seems so too :)

i didn't catch the name of the guy at reception that was helping me out but he's super helpful and nice and everyone else seems so too :)

13 mars 2026
Logo de Access Self Storage - Neasden

Réponse de Access Self Storage - Neasden

Thank you for your lovely feedback, Diana.

We are so pleased to hear that the team member who helped you made such a positive impression, even if you did not catch his name. It is also great to know that everyone else seemed just as helpful and friendly.

We truly appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Very helpful staff.

Very helpful staff.

20 janvier 2026
Logo de Access Self Storage - Neasden

Réponse de Access Self Storage - Neasden

Hi David,

Thank you for your feedback.
We are glad to hear that you found our staff very helpful. Your kind words are truly appreciated.
We look forward to welcoming you again whenever you need us.

Access Self Storage

Noté 5 sur 5 étoiles

I must commend Abdi and co for their…

I must commend Abdi and co for their warm welcome. Very willing to help and they are the reason I keep coming back to Access Neasden.

17 septembre 2025
Logo de Access Self Storage - Neasden

Réponse de Access Self Storage - Neasden

Hi Chioma,
Thank you so much for your kind words and for recognising Abdi and the team! We’re delighted to hear that their warm welcome and willingness to help keep you coming back to Access Self Storage Neasden. We’ll be sure to share your feedback with them—it will mean a lot.
Access Self Storage

Noté 4 sur 5 étoiles

Would recommend

I've had a good experience so far using Access Self Storage Neasden. Renting a storage uniwas a smooth process. The place feels professional with helpful, friendly staff. Clean and tidy, good security systems, trolleys available and you can buy boxes/bubble wrap on site.

22 septembre 2025
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Réponse de Access Self Storage - Neasden

Hi!
What amazing feedback! We’re so happy to hear your experience at our Neasden store has been smooth from the start. It’s fantastic to know you’ve found the team friendly, the facilities clean and secure, and all the little extras like trolleys and packing supplies on hand to make things easier. Thanks so much for choosing us!
Access Self Storage

Noté 5 sur 5 étoiles

Very quick process

Very quick process, very polite and helpful staff. The storage unit was much larger than I expected for the price advertised.

13 septembre 2025
Logo de Access Self Storage - Neasden

Réponse de Access Self Storage - Neasden

Hi Christopher,
We’re delighted the team made things efficient and welcoming, and that the unit provided great value for the space you received. Thank you for sharing your experience.
Access Self Storage

Noté 5 sur 5 étoiles

Overall a superb experience moved in…

Overall a superb experience moved in with no issues whatsoever and the staff were very helpful and friendly

2 août 2025
Logo de Access Self Storage - Neasden

Réponse de Access Self Storage - Neasden

Hi Christopher,
Thank you for sharing your experience! We’re delighted to hear your move-in went smoothly and that our team could make it helpful and friendly.
Access Self Storage

Noté 4 sur 5 étoiles

The staff was very helpful.

The staff was very helpful.

3 juillet 2025
Logo de Access Self Storage - Neasden

Réponse de Access Self Storage - Neasden

Hi Theresa,
Thank you for your feedback! We’re so pleased to hear our team was helpful. We're always here to make your storage experience as smooth as possible!
Access Self Storage

Noté 4 sur 5 étoiles

Great

Great service

26 juin 2025
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Réponse de Access Self Storage - Neasden

Hi Dayna,
Thank you! We’re so glad you had a great experience. We're always here if you need anything!
Access Self Storage

Noté 5 sur 5 étoiles

The guys on the front desk at Neasden…

The guys on the front desk at Neasden could not be more cheerful, friendly and helpful. Recommended

15 janvier 2025
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Réponse de Access Self Storage - Neasden

Hi Richard,

Thank you for the lovely review! We’re so glad to hear the front desk team at Neasden made such a positive impression. Cheerful, friendly, and helpful is exactly what we aim for—thanks for the recommendation!

Access Self Storage

Noté 5 sur 5 étoiles

staff are vey helpful

21 juillet 2023
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Réponse de Access Self Storage - Neasden

Hi Abdelllatif, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team

Noté 5 sur 5 étoiles

Very good communication

Very good communication, flexibility, and a very good customer service. I really recommend this company.

17 juillet 2023
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Réponse de Access Self Storage - Neasden

Dear Flavia, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team

Noté 1 sur 5 étoiles

Being honest

Being honest, the room where I kept my staff for nearly a month was a living space for the rats and mice. They ruined my staff, droppings everywhere. I had some important documents in there and some of them have been absolutely destroyed.
My clothes have been a sleeping space for the mice. Some of the art work canvase been scratched.
Neasden self storage don't deserve any star but i had no choice.
Very poor in terms of pests.
And the thing it really pissed me off that the people working there they know about it.

2 février 2023
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Réponse de Access Self Storage - Neasden

Dear Elena, Thank you for your feedback. We are sorry to hear that you have not been happy with the service provided. All of our customers are valuable to us, and we are disappointed that we have not met your expectations on this occasion. If you would like to discuss this further, please get in touch with the Customer Service Team on customerservices@accessstorage.com.

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