Acorn Property Group Avis 

It’s 4 years since we started the process of purchasing a property at The Rest. We were in from the start of the development and had to do everything by Email. We purchased our apartment sight unseen because of Covid but we were very confident with Acorn and their on-site staff that it would it would work out fine. And it did. The apartment and overall development is wonderful.

Without the sales team of Rebecca, Julia, Jasmine, and Jessica this would not have been possible. They were our communication channel in the design and construction stages of our much modified apartment. I am sure this was not in their job description. If it was, then they went above and beyond to work so cooperatively and effectively with us throughout this complex project. Their attention to detail and responsiveness was so impressive. Since our purchase, Rebecca has continued to be our on-site go to person on basically everything. She is the Ambassador for Acorn and deals with things big and small with such professionalism, enthusiasm and aplomb.

Elwyn Griffiths, October 15, 2022.

I bought a property in the Links Rest Bay, brand new and I must say that the service from sale right up to any snaging and repairs that have been needing done from a new build has been exceptional. Their customer service is excellent, their communication is excellent and dealing with Rebecca at the Links office has been outstanding. Rebecca has dealt with requests and responded to queries almost immediately. Thank you to Acorn group for being fantastic pre sale and post sale.

The communication and advice received from Rebecca Bryant has been exceptional and extremely professional.

Purchase a house from Acorn around 18 months ago. While the house itself looks lovely and its in a great location. Building work is not great, which is not a deal breaker.

The problem is their after care service and poor snagging follow up. Many issues have been around for many months, and they try to drag on issues until property owners give up chasing.

What worse is you will have to deal with their aftercare (Justina) who is a absolute nightmare!

Would I buy another home from Acorn? BIG NO.

Great development and service from start to finish. Very pleased with our new home

Thank you Acorn for your patience during the conveyance process, we were messed around and delayed by unforeseen circumstances in our chain, and not only did you stick with us but if it wasn't for Rebecca in the sales office, she went above and beyond her duty to help us in every way she could. She also pushed solicitors and agents within the chain which made a huge impact. Now that we have finally moved in, we couldn't be happier, the apartment, the development and our new neighbours, it is incredible, we genuinely couldnt be happier. Thank you Mr Green.

We brought a seafront apartment at the links - with the whole process managed seamlessly by Rebecca. We originally went to buy a different (smaller!) apartment, but her understanding of our needs, lifestyle and development meant that she found a far better choice which suited our family and longer term goals.
The flat is wonderful, and aside from some snagging issues, have loved our experience to date.

The apartment we purchased at the Old Printworks is lovely. Sadly Acorn Aftercare is appalling. Six months down the line and there are still serious issues with the fire alarm system, the video enrty system for the flats still doesn't work, smoke seals on doors incorrectly fitted and still not replaced and the list goes on. Acorn Aftercare responses to issues with condescending replies and never follows up. Many homeowners on the delvelopment have similar issues with outstanding defects. Would I buy an Acorn property again? NO

A year on now from taking the keys to a lovely apartment in Poole from Acorn Property Group sadly the aftercare service and communication received from them, especially recently, has been very disappointing. The snagging, which happens in all new properties and is not unexpected, has still not been finished successfully. We are still waiting for the main self-closing door to self-close which is a security risk as the door is often to be found open, the entrance window is still cracked, redecoration due to a flood nearly a year ago has still not been carried out fully, the lift has broken down several times, the flooring in the apartment is lifting, the hot water from the taps takes an age to come through and the balcony still leaks when it rains. The block itself is also overheating and although initially accepting there is a problem and offering to help with the issue, this has yet to happen.

The Links Porthcawl

I bought this property and moved in three weeks ago; everything about it has fulfilled my retirement dream - to live by the seaside in a quality apartment. I still smile when I open the curtains every morning, bliss.
Rebecca and Sue in the marketing suite were so helpful throughout the whole process, with great communications and always available to answer those little queries. If only all the solicitors involved were as 'on-the-ball'!
As with all new build projects there were some snagging issues, but these are being quickly being whittled down by the various trades involved.

PS. It doesn't always rain in Wales!!

We bought a property at The Links and are really enjoying the apartment. Everything went very smoothly and any snagging was quickly dealt with. Team have been great and super helpful. Would highly recommend the development, the company and the team. Indeed we liked it so much we are considering a second apartment to rent out.

We recently purchased a 3 bed at The Links in Rest Bay, Wales. From start to finish the process was smooth. A great development, in a fantastic location. Staff have been very helpful throughout. Thanks Acorn👍

Sammy, the New Homes Advisor and Sales Co-Ordinator at the their head Quarters in Bromley was the most supportive and nicest person I could have had to help me through the process of buying my property. She always made sure I understood what was going on, what was to come next, and how to prepare. This review is long overdue but buying my property through Acorn was a decision I do not regret. I use the lawyers the recommended and I had zero issues - the only time I had an issue was because of the broker I chose.

The people at this company are the most professional and friendly people. I was also buying my property right before the Stamp duty holiday was almost over in 2021 but they still gave me the attention required and worked as efficiently as possible to get everything in time. If it wasn't for Sammy I don't think I'd have gone through the whole process without any problems.

Very productive week of after-care from Tomasz and his team at The Old Printworks. Several small but important snags put right and, in some cases, items we weren't even aware of e.g. electric sockets with USB connections. Generally, lots of activity on the site with more people moving in as well as substantial work on the commercial block and phase 2 building. Spring is sprung, it seems.

Heyln and Evelyn are the fairy godmother mothers of house buying! As first time buyers, Heyln & Ev took us under their wings and made the whole experience effortless, warm and fun! Every request was handled with the utmost professionalism and efficiency - it was a pleasure to have a good, honest team to turn to knowing they have your best interest at heart.
A big thank you to you both!

We recently purchased an apartment at the Links Porthcawl and we have received the most professional service both during and following the sale, particularly from Becky and the all the staff at Porthcawl. Having always lived in Porthcawl we feel we have found our dream home here at the Links in the most beautiful property in an Idyllic setting.

My Partner and I are buying our first family home. We found a beautiful home with Acorn at the Old Print Works in Frome. From the first phone call and visit Helen and the team have been sensational and professional. Being our first ever family home we were nervous and didn't have a great understanding of everything. Helen and the team changed this, giving us all the help and support they could and spending time with us, showing us around the show homes and answering all our questions. It has been such an amazing experience with Acorn and we cant wait to step through our own front door. From the bottom of our hearts THANK YOU!

I purchased a house at the Brooks Dye Works development in Bristol and had a very positive experience overall. The Sales team, Charlie and Ruby, were exceptionally helpful throughout, letting me know of developments in legal and on site progress. The Aftercare team, Justina and Laura, were also attentive to immediate issues and resolved any snagging items in a reasonable time.

Experience with Acron at the Frome Development started in March 2021. Helyn from the Sales team was very informative and made the experience of buying our first home very easy. We had great communication and prompt responses throughout the buying process, she was happy to answer any questions we threw her way.
The only disappointment was slip on the anticipated completion date, however considering the general limitations the pandemic had brought it wasn't unreasonable.
Since moving in, we have overall been very impressed with the build and finishing standard, certainly when comparing to other new build developments we looked at. All our snags are being handled in order of urgency, just waiting for the last few. The site team are very friendly and happy to help. We have used the Clixifix system and tickets have been dealt with in a reasonable time frame.

Overall our experience so far has been very positive and would recommend to others.
Thanks, Hayley and Peter

I bought a flat at the links in porthcawl. The build quality is fantastic in a beautiful location. This is our first home and we couldn't be happier! The process was fairly simple with regular updates from the sales team on site and help with the purchase. We look forward to our years here!