Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Leon Donnelly was super as have all staff I have interacted with at Active Quote. Genuinely great service and expertise by Leon helped me get the right cover for the 3rd year in a row at a super premi... Voir plus
Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a q... Voir plus
L'entreprise a répondu
Excellent service from the very friendly and knowledgeable James Crocker. He made the task of sorting my insurance a pleasure rather than a chore. Much appreciated.
À propos de l'entreprise
Écrit par l'entreprise
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Coordonnées de contact
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Royaume-Uni
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
Excellent
5 k avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Jordan was top class
Jordan was top class. Polite, honest informative made the process extremely easy. Cannnot recommend enough.
27 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Cuong,
We've received your review and are delighted to heat that you found Jordan to be polite, honest and informative and who made the process easy. While this is customer service as it should be, we are pleased you got to experience the high level of customer service we have to offer here at ActiveQuote via Jordan. Thank you for sharing this with us.
Tracy
Excellent guidance for a first-time buyer
I recently purchased my first personal health insurance policy through Active Quote, and I couldn't be happier with the experience. Kevin Wheeler was incredibly helpful throughout the entire process. He took the time to explain the different policies available in clear, straightforward terms, which was exactly what I needed as someone new to health insurance.
Kevin made what could have been a confusing and overwhelming process feel manageable and stress-free. He was patient with my questions and ensured I understood my options before making a decision. I felt confident that I was choosing the right policy for my needs.
Highly recommend Active Quote, and special thanks to Kevin Wheeler for his excellent service!
27 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning David,
We are thrilled to hear that with the guidance of Kevin you now have a Health Insurance policy that suits your wants and needs, and all while making sure you understood what it was you were purchasing. As you've confirmed, Health Insurance can seem complicated, especially to the untrained eye, but it doesn't have to be. Our advisers are knowledgeable and will do everything they can ensure you are fully informed. This is customer service at its best and as it should be. We thank you for allowing Kevin to help you in your search for the right Health Insurance policy and for sharing your positive experience with us and for others to read.
Tracy
Great experience
I received good advice from Hamse, my consultant at ActiveQuote and he spent time making sure I was getting the cheapest policy for my needs. Was made to feel very relaxed to ask as many questions as I wished. Very grateful that everything was put in place for me with ease. Made changing my policy so easy for me.
Highly recommend ActiveQuote.
19 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Linda,
We believe our free Health Insurance renewals service adds a lot of value, so to hear that you have benefitted from this yourself via Hamse is great. This is customer service as it should be. We thank you for allowing Hamse to help you and for sharing your experience with us.
Tracy
Excellent service
The agent was friendly, knowledgeable and determined to give a great service. He found an improved package and at a significantly lower cost. Thank you.
27 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Peter,
We've received your review and are pleased to hear that your recently experience was a positive one where you received great customer service. We appreciate you sharing this with us.
Tracy
Réponse de ActiveQuote Ltd
Good morning,
We are pleased to hear that you recently received good support from us where all of your questions were answered. Customer service as it should be. Thank you for sharing this with us.
Tracy
Good experience with renewals and…
Good experience with renewals and understanding of the process. Constant follow ups
26 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Biswajit,
We are delighted to hear that your recent experience while dealing with your renewal was a positive one. We thank you for allowing us to help you and for sharing your experience with us.
Tracy
Hamse was brilliant
Hamse was brilliant. I find all the Welsh staff absolutely fab with a real understanding and no hard sales pitch. It turned out my current policy was just about the best but Hamse took time to run me through my options and I settled on remaining and feel the advice given was ideal for us. A great bunch highly recommended
23 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning,
We are thrilled to hear that your recent experience while dealing with us here at ActiveQuote was a positive one, and one where you found Hamse to be very helpful. Being Welsh I'm going to be bias and say that we are a friendly bunch and are here to provide great customer service to all those who reach out to use our service. We thank you for allowing Hamse to help you this year and for sharing your experience with us.
Tracy
Great customer service …
A great customer service experience from Henry Cox of ActiveQuote Ltd. After failing to find suitable Life Insurance cover online myself, I was delighted that Henry was able to provide a great policy with Scottish Widows at a very competitive rate! Henry advised me on cover details that I had not thought about and provided many options of levels of cover to suit my finances. I recommend this company for anyone looking to get the right cover for their needs with dependable providers and at an affordable price. Thank you very much.
24 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Sharon,
We are thrilled to hear that after reaching out and allowing Henry to help you find the right protection insurance, you now have a policy that your happy with and that suited your finances. The world of insurance can seem very complicated, especially to the untrained eye, so to know that we've helped you find the right one is great news. Thank you for sharing this with us. Tracy
Réponse de ActiveQuote Ltd
Good morning Mr Holland,
We've received your review and are very pleased to hear that you found using our services to be straightforward and professional. We thank you for allowing us to help you in your search for the right insurance and for taking the time to share your experience with us.
Tracy
Informative, friendly and fast!
Paul has been a great help and has patiently answered my many questions. Friendly and warm. Easy to contact and helped me find a good market rate. Highly recommend.
23 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Ele,
Any customer that would recommend our services after using them shows we have advisers who care and who provide great customer service. We thank you for allowing Paul to help you in your search for the right Health Insurance and for sharing your experience with us.
Tracy
Excellent service
Jessica has been extremely helpful in getting me a significantly more competitive quote when I wanted to add my newborn son on to our cover. She was responsive, helpful and very knowledgable when answering my questions. The whole process was extremely well managed and made it very easy for me.
21 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Helena,
We believe our free Health Insurance renewals service adds a lot of value, so to hear that you have benefitted from it via Jess is great to hear. Our advisers take so much pride in the service they deliver and make it their mission to ensure you leave them with the best possible options. We thank you for allowing Jess to help you this year and for sharing your positive experience with us and for others to read.
Tracy
Réponse de ActiveQuote Ltd
Good morning,
We've received your review and are delighted to hear that you recently received excellent service from polite staff. Customer service as it should be. Thank you for sharing this with us.
Tracy
Dalraj was clear and helpful and was…
Dalraj was clear and helpful and was willing to answer all my questions.
19 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Aimee,
We are delighted to hear that Dalraj delivered a service you were pleased with and that we can be proud of. Thank you for sharing.
Tracy
Engaging and Supportive
Polite, courteous and timely correspondence. Good information provided. No pressure.
Feel like I am genuinely being supported.
Thank-you Satnam and Team.
21 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Mr Anderton,
We've received your review and are delighted to hear that you found dealing with Satnam to be a positive experience. Customer service at its best and as it should be. Thank you for sharing this with us.
Tracy
Excellent customer service
Aiysha was friendly, clear and very helpful. I came away understanding the best insurance for me right now, having looked at several options. It’s rare these days to have excellent customer service on the phone. My faith in the world is restored!
19 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Emma,
We are thrilled to hear that as a result of the excellent customer service delivered to you by Aiysha your faith has been restored. We thank you for reaching out and allowing Aiysha to help you in your search for the right Health Insurance policy and for sharing your experience with us. We appreciate you taking the time to do so.
Tracy
Really thorough questioning and…
Really thorough questioning and recommendations
19 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Miss MacLeod,
We've received your review and are pleased to hear that you were satisfied with the service delivered to you by our adviser.
Thank you for sharing this with us.
Tracy
Fantastic customer service!
Kevin Wheeler at ActiveQuote made the whole experience of finding a private healthcare provider so much easier than struggling through it myself! His experienced, friendly and detailed approach was a breath of fresh air and I won't hesitate to recommend him to family and friends. Thank you so much Kevin!
20 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Paul,
Your review captures what it is we do here at ActiveQuote, which is help our customers navigate the Health Insurance industry and find a policy that truly suits their personal wants and needs. We thank you for allowing Kevin to help you find the right policy and for sharing your experience with us and for others to read.
We can only hope other read your review and are encouraged to get in touch to receive the same great service you did.
Tracy
Excellent service from Kieran Becher
Kieran Becher helped me switch to a health insurance provider with a lower premium. He was excellent, explaining everything clearly and dealing with what felt like 1000 of my questions. Superb service.
20 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Mr Knight,
We are delighted to hear that Kieran delivered a service you were pleased with and one we can be proud of. Helping customers find the best policies is what we do best, so we thank you for allowing us to help you this year. Thank you for sharing this with us.
Tracy
Leon Donnelly who I have been dealing…
Leon Donnelly who I have been dealing with for the past three years has just been outstanding. In fact I have recommended him to numerous friends and family who have also been very pleased with the service. I couldn’t recommend him enough
19 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning Sikander,
Leon is a very experienced adviser who takes a lot of pride in looking after his customers, so you and your recommendations are in very safe hands with him. Leon is very personable and will always do what he can to ensure you leave him with the most suitable options. We thank you for allowing Leon to help you again this year and for sharing your experience with us.
Tracy
Prompt and friendly service
Prompt and friendly service – extremely efficient. I've saved a lot of money and it was all very easy.
20 janvier 2026
Avis spontané
Réponse de ActiveQuote Ltd
Good morning T Sharp,
We've received your review and are pleased to hear that your recent experience was a positive one where you managed to save a lot of money. This to us is customer service as its best and as it should be. Thank you for sharing this with us.
Tracy
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