Aerolinks Travel Limited Avis 

Excellent communication and our agent Mr Zia was very honest and helpful to find the best flights and hotel for our package at the most competitive price range. He was also always available via phone and email to answer any questions even while we were on the trip. Highly recommend for Umrah.

Service was very good. Ahtsham was very nice Very friendly very polite very helpful next time I will call him inshAllah he is best best in aerolinks travel limited Mr Ahtsham khan very hardworker.

Amazing & Stress-Free Solo Europe Trip

I had a truly wonderful experience with Zia and his company, Hajj And Umrah Experts, while planning my solo trip to Europe. Traveling alone can be stressful, but Zia made everything feel easy and smooth from start to finish.
My journey from Amsterdam to Paris was perfectly arranged. From flights to hotel bookings and airport transfers, everything was well-organized and always on time. The transport service was especially impressive—punctual, comfortable, and completely hassle-free.
In Amsterdam, I stayed at XO Infinity Hotel, and in Paris at the B&B Hotel Airport. Both hotels were clean, comfortable, and in great locations. What I appreciated most was the breakfast with halal options, which was fresh and really good—definitely a big plus for me.
A big thank you to Zia for making my solo Europe trip so memorable and enjoyable. His support, attention to detail, and genuine care made a huge difference. I would happily recommend Hajj And Umrah Experts to anyone looking for trustworthy and excellent travel services.

FRAUD!! FRAUD! FRAUD! DO NOT BOOK!! We booked a package for umrah they insisted we paid in full which we did. Once we paid they called a few days later saying they can not accommodate to the package as the the lady who sold us the package gave us the wrong price as she was a trainee and now the prices have increased so we were told to either pay more money or get a full refund. We asked for a refund, it has since then been a whole week no refund recieved and now they have stopped responding to our messages and emails. FRAUD COMPANY DO NOT BOOK WITH THEM!!!

A very reliable company to organise your trip with. I went for Umrah and their service was great! They organised everything to make my stay comfortable and it was indeed! The hotels were great,close to the Haram in mecca and medina. I recommend this company for anyone wishing to travel.

Muhammad Umar helped me obtain some non-UK visas. The service I received was outstanding. Response times and communication was like nothing I've experienced before. I will definitely be returning in the future insha'Allah

Very disappointed with Aerolinks Travel Ltd (ATL). The quality of the hotel provided did not match the description that I was given. In November 2025 four of us purchased a Umrah package from ATL, which included four and five day stay in Makkah and Madinah, respectively. We were promised five star hotels with a quad rooms. ATL terms and conditions state, amongst other things, under the heading of Hotel Policy:- "The hotel has No standard Triple or Quad rooms, although extra bed is available for families.
-Quad rooms for families consist of 2 Standard Beds with two Extra bed.
-The extra bed is not the same size as the original bed size in the room".

Despite the above wording the ATL agent who dealt with my query assured me that, as we were purchasing a package that included stay at five star hotels, the quad room will include four proper beds of the same size. This unfortunately was not the case in the Makkah hotel. The room that was provided was no more than a double room (i.e; a room intended for two persons). Accordingly, we spent four nights in very cramped and uncomfortable surroundings where we were provided with two standard beds, with two roll-on beds, which had an appearance and feel of a camp bed. This was not what we had been promised, the room was substandard and not a quad room with even size beds for which we had paid for.
The hotel official informed me that all the quad rooms in the hotel have two standard beds and two roll-on beds and that they always flag up this information to all the travel agents who book with them. I in response to this contacted ATL informing them of what I had been told by the hotel. ATL responded by informing me that they had contacted the hotel and that they will do something to resolve the situation. Unfortunately nothing was done and thereby ATL had reneged on what they had promised i.e to provide a quad room with even size beds. Even it is the case that the fault may lie with the hotel, it is not for me to identify that fact. Fact remains that there has been a clear failure to provide what I was promised and ATL to whom I had paid the package money to, failed to ensure that I have the type of room that they said I would have.

As regard the hotel in Madinah, the room allocated to us seemed to be a quad room with four beds that appeared to be of even size. However, our booking was for a five star rated hotel, but the appearance of the room was far from what one would expect from such a hotel. This is because the room was very run down, with wallpaper being stained and in places peeling off, the carpet was worn and had not been vacuumed along the edge, the corridor to the room was drab and in serious need of uplift, the breakfast restaurant had broken furniture and a appearance of bus station canteen. I complained to the hotels customer liaison officer querying if this was actually a five star rated hotel. He took on board my concerns and moved us to a nice comfortable room for the remaining four days of our stay. Also we were allowed to have breakfast in a restaurant befitting a five star hotel. Despite the inconvenience of one day of non-five star service our remaining stay (post complaint) was comfortable and enjoyable. It is possible (though I cannot be sure) that either the travel agents book under the umbrella of a five star rated hotel, but for the least desirable rooms, so that they pay less. Their customers therefore pays the full five star hotel rate, but do not receive the five star service and thereby the travel agents maximise their profits. Alternatively, the hotels do not treat their guests fairly by providing them sub-standard service even though they have paid for five star service.

My experience of ATL is that they do not honour what they say they will provide. This I consider to be a dishonest way to trade. I would therefore caution potential customers to be wary of their service.

Ibtisham was so courteous and helped me throughout
Highly recommend this agent and he fully deserves a 5 star

Incredible company. I have booked numerous times and Ms Eman William is an outstanding travel agent. She has accommodated MULTIPLE holidays for us, including umrah and destination holidays (for example, Istanbul). We've had amazing experiences and can't recommend this company and Eman enough. She went above and beyond to book us the very best hotels and made sure our trip was good. She also kept in touch to check our stay was going well and she helped us so much and made the experience very very easy for us. Thank you so much Ms Eman and the company should know she is the best asset and very very helpful and amazing at everything she does! We will always book everything with her in sha Allah.

The whole process, Iman was really amazing in helping through our our journey and making sure everything was good

I am very pleased with Brother Asim from start to finish dealing with the flight tickets and then having to adjust the return date ,
Brother Asim kept me and my mother updated throughout whole process
I can not phrase enough , i will continue using them in future and I definitely recommend using them as part of this Areolinks and Hajj and Umrah experts

Alhamdoulillah my Umrah trip went well.
Ahtisham planned everything for me and most importantly according to budget
He even checked on me during my trip.

It was our first time ,Ahtisham khan was very helpful. Very quick and simple umrah visa processing. Clearly defined document checklist and guidelines to follow. Would definitely recommend to friends and family.

Very quick and simple umrah visa processing. Clearly defined document checklist and guidelines to follow. Would definitely recommend to friends and family.

Areeba has been incredibly helpful! She found us a great deal for Umrah and made sure everything went smoothly. Highly recommend her services.

Thank you so much, Areeba!

This was the second time we booked our Umrah with Hajj and Umrah Experts. I would recommend Ahmad Riaz from Hajj and Umrah Experts every time as he has provided an outstanding package and service.
InshaAllah we will use them again.

Decent customer service and good prices tickets for the airplane and helped when we needed to change the date on the return ticket.

Our first time booking with Aerolinks travel and they did not disappoint. We continued to book further trips while we were in Ummrah with brother Awais contacts. They were very trustworthy and prompt, making travel very easy and stress free. Alhamdulillah we will 100% be back for all of our Ummrah trips in shaa Allah.

I was assisted and guided through everything by Iman, ( May Allah ( SWT) give u ajar for all the good work u do ).
I had some issues with visa but she was very optimistic and assured me while I was bit anxious about it . Thankyou
Looking forward to travel with you soon.

They set up our whole trip prior and were very nice and helpful.