AeroPress UK & Ireland Avis 

32
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 2 sur 5 étoiles

We bought one of these in the past. It was expensive, worked well but with the annoying flaw of having the marks on the side wear off quite rapidly. This made it hard to measure the volume of wa... Voir plus

Noté 3 sur 5 étoiles

Big fan of the aeropress but wish their replacement parts were made more affordable as it's currently cheaper to buy a new one than to replace two parts of my existing brewer. Reasonable shipping cost... Voir plus

Noté 1 sur 5 étoiles

I bought my aeropress in the mistaken belief that it would make espresso with lots of crema. Having used it a few times, I am yet to produce any crema! In fact the coffee produced is no better (or wo... Voir plus

Noté 1 sur 5 étoiles

They sell used products as new. Ordered an aeropress premium from them, they sent me one that was clearly used and returned by someone else. Plunger heavily scratched up. It took them nearly a week... Voir plus

À propos de l'entreprise

  1. Boutique de café
  2. aussi dans
  3. Fournisseur de machine à café
  4. Grossiste en café
  5. Magasin de café
  6. Magasin de matériel de cuisine
  7. Magasin de plans de travail

Écrit par l'entreprise

AeroPress coffee maker utilises a breakthrough in the coffee brewing process to yield the smoothest, richest coffee that you have ever tasted. Official Page


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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2,6

Tous les avis

(32)

6 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Part arrived quickly

Part arrived quickly, was much cheaper than on amazon too! Fits well as you'd expect for a genuine part.

22 avril 2021
Logo de AeroPress UK & Ireland

Réponse de AeroPress UK & Ireland

Hi Mr Brown,

Thank you for taking your time to leave a review, we really do appreciate it!

Glad to hear the price and service was to your satisfaction. We hope you continue to enjoy your AeroPress and please don't hesitate to contact us if you have any queries.

Kindest Regards,
Kate
AeroPress UK & Ireland

Noté 5 sur 5 étoiles

I have been a coffee 'addict' for over…

I have been a coffee 'addict' for over fifty years. I've tried all types and forms of coffee. I've got a Nespresso pod machine, a Lidl espresso maker. I've had a Tassimo Bosch pod machine, a filter coffee maker and a Dolce Gusto pod machine. Since buying my first Aeropress five years ago I've been drinking 95% of my coffee with it. It is definitely the smoothest and most delicious coffee ever. A lot cheaper than using pod machines, though it takes a bit longer to brew the coffee....it is well worth it.

6 décembre 2020
Avis spontané
Noté 3 sur 5 étoiles

Aeropress Go

Ordered an Aeropress Go, from their UK website, on 30/9/20. Arrived 3/10/20.

Outer packing was intact. Inner packaging was open, and squashed. The Aeropress Go was working, and unscathed, so I thought no more of it.

My Aeropress Go came with a small filter holder containing 20, or so, paper filters. It was only afterwards, upon reading the UK website, that I should’ve received an additional 350 paper filters, which I did not receive.

Remiss, but I did not retain the invoice that came with the Aeropress Go. If I had known that 350 paper filters were missing, and that I would come across Kate, Customer Services, via email communication, I would’ve kept the invoice.

Basically, Kate , with all of my identity details cannot trace my order. I must’ve purchased a fake, a copy, she opines. Nor does the Aeropress Go come with a small paper filter holder, cry’s Kate. The inference being I am lying, and trying to extort paper filters, to the tune of £7, from Aeropress. As if!!

As I concede, remiss not to have retained my invoice. Even so, customer is clearly not king, at Aeropress. To that end, I have again emailed Kate with a photo of the small paper filter holder that came with my order, a snapshot of both my PayPal invoice, and Royal Mail detailed tracking, the latter should prove, inconclusively, that I have purchased an authentic Aeropress Go, bereft of 350 paper filters. I await the next move, and inference, from Kate, in due course.

Furthermore, the Aeropress Uk website, states the wrong email address (enquiries@aeropress), and a link to a Twitter account that appears to have been dormant for years. Communication, and it’s effectiveness, let alone customer satisfaction, are not Aeropress greatest achievements.

The actual Aeropress Go, and it’s coffee? Cannot say, notwithstanding the poor customer experience, I am overwhelmed, to be honest.

9 octobre 2020
Avis spontané
Logo de AeroPress UK & Ireland

Réponse de AeroPress UK & Ireland

Hi Anthony,

We are sorry you were displeased with the reply to your email. Due to a number of fake AeroPress Units being sold in the UK currently, we need to check that our customers have purchased from a legitamate site, along with proof of purchase, so we can make sure they are receiving genuine products. The AeroPress GO unit that you received, seemed to be a genuine manufacturing error, as all AeroPress GO's come with a seperate 350pk as standard along with the compact holder, but yours was missing this element.
I can see that we have now resolved this matter, however we do not want any of our customers displeased with our service or products, as we do try our best to make sure customers are purchasing genuine quality AeroPress units alongside our service.
We hope you enjoy using your AeroPress and if have any issues in the future, welcome to email us again. I can confirm that our email address is as the website states, enquiries@aeropress.co.uk
Kind Regards,
Kate
AeroPress UK & Ireland

Noté 5 sur 5 étoiles

Great cup of coffee

Had an Aeropress bought for me 18 months ago. Sceptical as I knew it was a fraction of the price of my Nespresso - on my third upgrade (Vertuo) now, in terms of "machine" and coffee combined. Took me a while to even take it out of the box, but I was sold on it within weeks. Yes, it's perfect to take on holiday, but I'm now cutting right back on my pods, as the taste of the variety of coffees I've used in Aeropress is superior.

13 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Two thumbs up!

Not only is the AeroPress a fantastic coffeemaker, but their customer service is lightyears ahead of most companies!

5 septembre 2018
Avis spontané

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