I only joined your company yesterday, and look forward to a long and financial secure relationship. I have had two previous companies and would not care to rejoin either of them. I hope this will n... Voir plus
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The worst home warranty. They charge plenty but when you call for service and leave a message no one call you back even when you say that I will cancel the plan they still not call you back..They kee... Voir plus
Richard Clemons was a great representative and after talking with him, I jumped ship from American Home Shield who I have had for over 14 years. I am happy and hopeful to have joined AFC Home Warrant... Voir plus
Spencer is friendly, informative, and helpful. He has given me advice and guidance on how best to understand and use my AFC Home Warranty. His efforts have given me the confidence that I made the ri... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver. When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan. AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly. With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life. *Limitations and exclusions apply.
Our Unbeatable Workmanship Guarantee
We guarantee repairs for the life of your plan
AFC is in the business of making lasting repairs that keep your home running smoothly for the long haul. So when we fix something in your home, we guarantee the repair for the life of your plan with us.
If, at any time during your coverage term, AFC’s repair fails, we’ll send a technician out to fix the failure at no cost to you. Depending on the plan length you choose, that’s up to three years. No other company in the industry guarantees repairs for that long.
Coordonnées de contact
1343 Canton Road STE A, 30066, Marietta, Etats-Unis
- 866-242-0629
- info@afchomeclub.com
- www.afchomeclub.com
4,0
Bien
531 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 13 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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RUN, not the company it claims to be
This company is not what it claims. I have tried twice to submit legitimate claims, and both were declined. I even used their technicians. One of which just stopped showing up after he tried to upsell me on the repair.
2 janvier 2026
Avis spontané
Have not received policy or any…
Have not received policy or any information regarding my warranty. Sent request to contact me no response. The policy will not be renewed
11 août 2025
Réponse de AFC Home Warranty
Hi there, thank you for sharing this and we are sorry for the confusion and frustration.
Your review request was triggered automatically as part of our standard onboarding process, and it looks like there was a delay in the delivery of your policy documents. That is not the experience we want for our customers, and we appreciate you bringing it to our attention.
We would like to make this right by confirming your coverage details, ensuring your paperwork is delivered, and addressing your non renewal request if that is your preference. Please reach out to us directly at info@afchomeclub.com
, and our team will be happy to help right away.
Thank you for giving us the opportunity to resolve this.
Regards,
AFC Home Warranty
Jesse was AWESOME
Jesse was AWESOME. In the Webster dictionary for Customer Service there should be a picture of her. This was a GREAT investment for my future warranty plans.
13 février 2026
Easy to talk to
5 février 2026
Worst company ever
Worst company ever, they lied, and after you bring it up, they don't hide it. They do not replace anything, and if they reimburse, you only get a portion like 20%. I made the mistake of signing with them, but it was the worst mistake. run
12 février 2026
Avis spontané
Kevin was very efficient
11 février 2026
I have only had it 2 days.
6 février 2026
The sales counselor was thorough and…
The sales counselor was thorough and respectful. And it was a human!!!!
5 février 2026
THE MANNER IN WHICH DAVE THE MANAGER…
THE MANNER IN WHICH DAVE THE MANAGER RESPONDED FOR PATRICK IN HIS ABSENCE
4 février 2026
Absolutely terrible experience.
Please read the service requests I submitted from September 2025 until January 2 when I canceled.
A "senior customer service" person named Mary Boy sent an email which I responded to. I never received a response from her. I raised several issues with her that were evidently ignored. I joined AHS in 2018 with no problems. Now I am done.
Again please research my file. It boils down to: 5 visits over 3 months and an ice dispenser cannot be fixed? Sounds like poor management or FRAUD!
Thank you
2 janvier 2026
THE REPRESENTATIVE WAS VERY HELPFUL
THE REPRESENTATIVE WAS VERY HELPFUL AND RESPECTFUL AND VERY WILLING TO ANSWER ALL MY QUESTIONS SO I COULD MAKE AN INFORMED DECISION
24 janvier 2026
AFC Home Warranty the worst
I recently encountered issues with my refrigerator and was relying on a home warranty plan from AFC Home Warranty for repairs. In hindsight, I regret not saving the money I spent on the warranty for actual repairs. They informed me that I would have to pay for the repair costs upfront and that I would only receive a significantly smaller credit toward my future monthly payments.
Additionally, the company they sent to perform the repair is equally disappointing. I paid them 50% to order the necessary parts, but it has been over a week, and they still haven't completed the job.
21 janvier 2026
Avis spontané
The honesty of the salesman and what…
The honesty of the salesman and what the policy offers for the price
30 janvier 2026
All customers
All customers, kindly request to be away from this AFC home warranty service, you are going to suffer when there is an issue with your appliances.
Currently I am facing an issue my dishwasher from last one month where they are not helping to resolve and also technician come and go without giving any updates and tells us that there is a part required and reschedule. After two visits again told that new part required which is of $350 and you pay your full subscription so that they will take care of the service is ridiculous. There is no proper direction for the customer what to do next after waiting a month to resolve the issue.
Please be away from this home warranty service and believe your nearest technician do the job and we are paying the money unnecessarily for this middle man.
Thank you all.
28 janvier 2026
Avis spontané
Easy to work with
28 janvier 2026
Have had almost no experience with AFC…
Have had almost no experience with AFC other than a phone call. Send me this survey after I have a claim.
27 janvier 2026
So far so good!
Brayden was very pleasant, not a pushy salesman and made the customer service experience a great one.
17 janvier 2026
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