10 nights at Signature Suites by Airpads and 10 fantastic nights at that. There are a lot of negative reviews towards Airpads but all I can do is give a glowing report. If you know that there is no ma... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The signature was the best choice we could have ever made. The staff is extremely friendly and proactive, the service made check in and stay extremely comfortable. The rooms are super clean and in bes... Voir plus
There was a problem with my credit card. The customer service helped out perfectly. They trusted that the payment would come true. As were other hotels would immediate cancel the booking. The hotel wa... Voir plus
L'entreprise a répondu
hidden payment for everything, this is a scam you pay the access for the pool for access to the hotel for cleaning the room, just pay the normal hotel for the same price or less, they ask you informat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
When traveling for business or pleasure AirPads provides fully furnished,high-end, affordable units. Home rentals in LA, Miami, Vegas, Hawaii & more!
Coordonnées de contact
West 11th Street 110, 90015, Los Angeles, Etats-Unis
- 702-500-1872
- book@airpads.com
- www.airpads.com
3,4
Moyen
56 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
subsequent price increase
Booking has been done and paid 9 months ago. Just 6 week before arrival the price will be increased !!!
19 septembre 2018
Avis spontané
Will stay again!
I thoroughly enjoyed the room! It had everything I needed and then some. I will definitely book in the future. My only complaint was some noted stains on the floor and throw pillow on the sofa
18 septembre 2018
Avis spontané
Réponse de Airpads
Hi Domonique! We are happy to hear you enjoyed your stay! Apologies for the stains, thanks for letting us know we appreciate your feedback
Wonderful Suite with view to the strip,
Wonderful Suite with view to the strip,
Very friendly reservation team (in advance and on site),
Additional requests were quickly answered,
Everything was very clean,
We would definitely come back!
17 septembre 2018
Avis spontané
Réponse de Airpads
Annett, thank you for staying with us! We are very happy to hear you enjoyed your stay! Thanks for the kind words! Stay safe!
Excellent
Excellent view from 32nd floor, great room, cozy and comfortable. Close to Strip
17 septembre 2018
Avis spontané
Réponse de Airpads
Awesome ! We are more than happy that you enjoyed your stay in Las Vegas! Come see us again!
Airpads/MGM stay
I recently booked a stay at MGM through Airpads, I was completely and pleasantly surprised at how easy it was to book and I was very happy with our room! Highly recommend Airpads.
17 septembre 2018
Avis spontané
Réponse de Airpads
We are happy to hear you enjoyed your stay Cynthia! Thanks for the kind words!
Honestly I had some really great…
Honestly I had some really great customer service from beginning to end — I def. recommend using Airpads since they accommodated me a great room at the MGM. I forgot the name of the guy who helped us but regardless a great experience.
16 septembre 2018
Avis spontané
I have had very poor customer service
I have had very poor customer service. They won't answer my email messages and I have not actually stayed at the place I rented through them. i do not recommend booking through Airpads and I wish I had done my research before doing so.
15 septembre 2018
Avis spontané
Réponse de Airpads
Hello Stacy, I am beyond sorry for the poor communication, we just hired a new in-house team in Los Angeles and we appreciate your feedback, we dont want this to ever happen again! I'm so happy Ashley got ahold of you and we look forward to having you at one of our pads :)
Ethical Behaviours
Booking of accommodation was done however the room promised did not collate. Communication with Kellie from AirPads sought to make good as best they could to cover the booking mix up. While appreciated Kellie and the team did the best they could under very stressful circumstances. We had to bookk an extra room for two days which was additional expenses one could have done without. I would seriously review the way in which bookings are done through your agencies.
15 septembre 2018
Avis spontané
Réponse de Airpads
Hello Dr.Robust, thank you for your review, we appreciate all feedback for it betters our team. We'd love to send you a discount on your next stay with airpads. Can we email you?
We were not refunded our 150 damage…
We were not refunded our 150 damage deposit and made repeated attempts to recover. There was no damage whatsoever to the property. Will never use Airpads again.
14 septembre 2018
Avis spontané
Réponse de Airpads
Hello Devon, thank you for your response, we appreciate all feedback. Can I ask you for a number to reach you at in regards to your deposit?
Airpads was fantastic
Airpads was fantastic, they did a wonderful job at booking my rooms and accommodating for everything that I needed. Our stay in Vegas was wonderful. Thank you for such great service.
14 septembre 2018
Avis spontané
Réponse de Airpads
We are glad you enjoyed your stay out in Vegas! Thank your for leaving a review for us!
I sent a message and an email and…
I sent a message and an email and nobody replied. What is the email address that you reply to?
Please text me. Thank you.
14 septembre 2018
Avis spontané
Réponse de Airpads
Hello Nathan, My name is Mark Gonzales, can I have a phone number to reach you ?
Hotel was good
Hotel was good . Still waiting to get rememberst for being over charged for our stay, 2 week waiting after airpads admitted their mistake not even a confirmation email . Very poor customer services could you please rectify this and email me when you have more information on my reemberment .
14 septembre 2018
Avis spontané
Réponse de Airpads
Hello Jimmy, my name is Mark Gonzales, I am so sorry, this should never have happened. I forwarded this information to one of our reservation specialist, Would you please provide us with a cell phone or work phone number.
Thank you for your response, we appreciate your feedback.
Bad service
Bad service - one bad (booked and confirmed) was missing.
No answer from the management via mail.
After 30mins staying on the phone, I gave up the hotline.
14 septembre 2018
Avis spontané
Loved staying at your home in Los…
Loved staying at your home in Los Angeles “The Mint” , very spacious and well designed , we felt like we were living here in LA for a week, awesome work airpads
11 septembre 2018
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.