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AJ Products UK Avis 

256
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service. I made a mistake with the delivery address I submitted. The customer service team picked this up, researched and rectified the address and let me know they had done so, all... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Misleading pricing. Delivery charge posted as £9.95 yet charge nearly double at check-out. Informed Customer Services (Jemma) - who claimed mailing was £14.95 yet check-out was £17.95. Ad with mi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered a set of 4 office chairs to see if they were a suitable replacement for similar at our village hall. The chairs seem to be very comfortable and sturdy and stack well with our existing chair... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently purchased waste management bins from AJ Products. The first set of bins we received were not quite suitable for our needs, but the customer service was excellent. They made the return proc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements industriels
  2. Magasin d'équipement et de meubles pour bars et restaurants
  3. Supermarché industriel
  4. Magasin de meubles de bureau
  5. Entrepôt

À propos de AJ Products UK

Écrit par l'entreprise

Office & Conference Warehouse & Workshop Changing room Canteen furniture

  • Minimum 7 year warranty on all products
  • Sustainable sourcing & manufacture
  • Free delivery on orders over £1000 (ex VAT)
  • Bespoke advice and free space planning service
  • 3D renders to help you visualise how your new space will look
  • Installation options available

At AJ Products (UK) Ltd, we’re a B2B multi-channel supplier of workplace furniture, equipment and ergonomic solutions for the entire working environment – from the office to the canteen, as well as workshops, warehouses, schools and public spaces. With a focus on innovation, efficiency and ergonomics, you will find workplace furniture and equipment that simplifies your day-to-day work life AND improves your wellbeing. We call it HAPPINESS AT WORK.

Our range includes over 15,000 products – a mix of our own Scandinavian-designed solutions and trusted brands. From day one, we’ve always put our customers’ needs first – from product development to reliable deliveries, responsive support and great service. We’re here to make sure every organisation can create the right workplace: one that is fully tailored to the needs of your business to make your work more efficient, support employee wellbeing and represent your company culture.

We’re part of the AJ Group, which includes 26 companies across 20 European countries. Established in Sweden in 1975, the AJ Group has been successfully helping businesses for 50 years and improves more than half a million workplaces around Europe each year. Our UK office opened in 1999 and is based in Farnborough, Hampshire. Alongside our sales companies, the AJ Group also owns three factories: our site in Poland manufactures wooden furniture, the Slovakia factory produces metal lockers and pallet racking, and our newest facility in Lithuania focuses on textile products and acoustic solutions.

Contact us

What can AJ do for your business?

Écrit par l'entreprise

We are experts at improving workplaces
AJ Products designs workspaces where people can perform at their best. With a focus on innovation, efficiency and ergonomics, we create smart solutions for the modern workplace. Our furniture, equipment and interior solutions are designed to make going to work more fun, whether you need a ready-to-go product sent out to you or a customised project solution tailored to your space. We offer over 15,000 products for offices, warehouses, industrial facilities, schools and more, all of which are easily accessible via our website or by calling our friendly sales team.

7-Year Guarantee

Get a minimum 7-year guarantee on every product

At AJ Products, our entire product range is automatically covered by a minimum seven-year guarantee. We want you to be confident that your goods will last your business for many years to come. Plus, ensuing our products have a long lifecycle also helps us reduce our carbon footprint!

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

256 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(256)

72 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service

Customer service, resolved a problem with delivery

27 novembre 2025
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Réponse de AJ Products UK

Thank you for taking the time to leave us a review and I am pleased that we were able to help sort your delivery issue.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, quick delivery, helpful customer service.

13 novembre 2025
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Réponse de AJ Products UK

Thank you for taking the time to leave us a review!

Noté 5 sur 5 étoiles

Such great service and quality products

Such great service and quality products
Company always responds quickly, very competitive quotes given very quickly and products of great quality. Communication is great and I would happily work with this company again.

11 octobre 2025
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Réponse de AJ Products UK

Thank you so much for sharing your experience! Should you have any future needs, please don't hesitate to reach out to us.

Noté 5 sur 5 étoiles

Excellent service from enquiry to order…

Excellent service from enquiry to order fulfilment.
Products supplied match the product description.

30 septembre 2025
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Réponse de AJ Products UK

Thank you for taking the time to leave us a review, it's very much appreciated & I hope that we can help you again in the future.

Noté 4 sur 5 étoiles

Workbench is a very high quality

Workbench is a very high quality product, was let down with delivery times though

26 septembre 2025
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Réponse de AJ Products UK

Thank you for your review. The delivery lead-time for this item should have been on your order confirmation. Apologies if this was not clear.

Noté 5 sur 5 étoiles

Speedy delivery and good customer…

Speedy delivery and good customer service when a small issue was encountered.

1 octobre 2025
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Réponse de AJ Products UK

Thank you for taking the time to leave us a review. It's much appreciated!

Noté 5 sur 5 étoiles

Really good product

Really good product, delivered very promptly.
Even arranged delivery of different components on the same order to come from different countries to minimise delivery time. Customer services extremely helpful.

19 septembre 2025
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Réponse de AJ Products UK

Thank you for taking the time to leave us a review. We're glad we could assist with your order and truly appreciate your feedback. We hope to have the opportunity to support you again in the future.

Noté 3 sur 5 étoiles

The company has got very amazingly…

The company has got very amazingly quality products but your delivery time is awful. I sincerely believe you need a competent supply chain analyst/coordinator who understands importance of products delivering time.

19 septembre 2025
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Réponse de AJ Products UK

We understand that delivery timelines are important, and we appreciate the opportunity to clarify.

Our website outlines a standard delivery time-frame of 7–10 working days for most items, as they are shipped from our main warehouse in Sweden. This information is displayed on the product pages, at checkout, and again in the order confirmation email.

Upon reviewing your order, I can confirm that it was delivered within 8 working days, which is within our expected time-frame.

We’re sorry if this wasn’t clear at the time of purchase and appreciate your understanding. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Noté 5 sur 5 étoiles

I ordered caged trolley, pleased with the products

I ordered some products, received them but some bolts were missing, Sophie really helped me in changing the disappointment to a great result. Thank you.

21 août 2025
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Réponse de AJ Products UK

Thank you for your feedback & I am glad that Sophie managed to sort your issue.

Noté 5 sur 5 étoiles

Excellent shelf trolley

Excellent shelf trolley, exactly what I wanted and great sturdy quality.
Would recommend.

28 août 2025
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Réponse de AJ Products UK

Thank you for sharing your experience and we hope that we can be of help in the future.

Noté 5 sur 5 étoiles

Great service. Thank you

I cannot fault the service from AJ products.
The delivery company were great.
Nothing was damaged or missing and all of the products purchased were of great quality. Thank you

23 août 2025
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Réponse de AJ Products UK

Thank you so much for your glowing review!

Noté 1 sur 5 étoiles

Very very pathetic services single…

Very very pathetic services single order shipped in three shipment with more than one week in each delivery still single item is missing

22 août 2025
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Réponse de AJ Products UK

Thank you for your feedback. I can see that the original order arrived together but you needed additional parts which were then shipped separately. I know that you are in contact with one of the team to get this resolved but if you need anything further feel free to reach out directly.

Sarah Hammond
Customer Care Manager

Noté 5 sur 5 étoiles

Great service

Great service, good communication and reasonable pricing.

28 août 2025
Avis spontané
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Réponse de AJ Products UK

Thank you for your review! Much appreciated.

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