Excellent customer service. I made a mistake with the delivery address I submitted. The customer service team picked this up, researched and rectified the address and let me know they had done so, all... Voir plus
L'entreprise a répondu

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Excellent customer service. I made a mistake with the delivery address I submitted. The customer service team picked this up, researched and rectified the address and let me know they had done so, all... Voir plus
L'entreprise a répondu
Misleading pricing. Delivery charge posted as £9.95 yet charge nearly double at check-out. Informed Customer Services (Jemma) - who claimed mailing was £14.95 yet check-out was £17.95. Ad with mi... Voir plus
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We ordered a set of 4 office chairs to see if they were a suitable replacement for similar at our village hall. The chairs seem to be very comfortable and sturdy and stack well with our existing chair... Voir plus
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We recently purchased waste management bins from AJ Products. The first set of bins we received were not quite suitable for our needs, but the customer service was excellent. They made the return proc... Voir plus
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Écrit par l'entreprise
Office & Conference Warehouse & Workshop Changing room Canteen furniture
At AJ Products (UK) Ltd, we’re a B2B multi-channel supplier of workplace furniture, equipment and ergonomic solutions for the entire working environment – from the office to the canteen, as well as workshops, warehouses, schools and public spaces. With a focus on innovation, efficiency and ergonomics, you will find workplace furniture and equipment that simplifies your day-to-day work life AND improves your wellbeing. We call it HAPPINESS AT WORK.
Our range includes over 15,000 products – a mix of our own Scandinavian-designed solutions and trusted brands. From day one, we’ve always put our customers’ needs first – from product development to reliable deliveries, responsive support and great service. We’re here to make sure every organisation can create the right workplace: one that is fully tailored to the needs of your business to make your work more efficient, support employee wellbeing and represent your company culture.
We’re part of the AJ Group, which includes 26 companies across 20 European countries. Established in Sweden in 1975, the AJ Group has been successfully helping businesses for 50 years and improves more than half a million workplaces around Europe each year. Our UK office opened in 1999 and is based in Farnborough, Hampshire. Alongside our sales companies, the AJ Group also owns three factories: our site in Poland manufactures wooden furniture, the Slovakia factory produces metal lockers and pallet racking, and our newest facility in Lithuania focuses on textile products and acoustic solutions.
Écrit par l'entreprise
Get a minimum 7-year guarantee on every product
Units 19 & 20 Nimbus, Hercules Way, GU14 6UU, Farnborough, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de AJ Products UK
We recently purchased waste management bins from AJ Products. The first set of bins we received were not quite suitable for our needs, but the customer service was excellent. They made the return process easy and helped us replace them with an alternative that suited our requirements much better. The team were friendly, responsive, and helpful throughout. A very positive 5‑star experience overall, and I would highly recommend AJ Products

Réponse de AJ Products UK
AJ Products were able to supply exactly what I was after. The service was second to non and I couldn't fault it. Jemma was very helpful and patient with our purchasing process (unfortunately a few bumps from our side). Thanks again for a great service.

Réponse de AJ Products UK

Réponse de AJ Products UK

Réponse de AJ Products UK
Still waiting on delivery of order placed on 16.02.2026
delivery confirmed for 09.03.2026 and still no delivery on 08.04.2026.
Zero answers from AJ after chasing multiple times, extremely poor service.

Réponse de AJ Products UK

Réponse de AJ Products UK

Réponse de AJ Products UK
A quick enquiry with AJ Products UK led me to make a purchase as it was exactly what I was after. A polite and friendly service from 'Jemma' made everything a little easier. Although a lot of problems from our side with the purchase order, Jemma kindly helped where she could and was very patient. I'd definitely recommend AJ Products and won't hesitate in buying from them again. Thank you so much for you support.

Réponse de AJ Products UK
We ordered a set of 4 office chairs to see if they were a suitable replacement for similar at our village hall. The chairs seem to be very comfortable and sturdy and stack well with our existing chairs which we are going to gradually replace as they come to the end of their life. We have ordered another 16 and hope to replace 20 each year.

Réponse de AJ Products UK
We ordered a large board table. The product was delivered on time and is great quality. The customer service was also excellent.

Réponse de AJ Products UK
AJ Products Service Staff are friendly, excellent and made ordering for the small charity I run easy and simple. After-sales service was very good when we had a minor issue, which was dealt with very quickly.
Thanks, AJ Products

Réponse de AJ Products UK
Great Quality, easy to Build, delivery was by pallet and on time, only thing I didnt like were the handles on Cupboards.

Réponse de AJ Products UK
Arrjved when stated, price very good ,
Very sturdy piece of equipment.

Réponse de AJ Products UK
Cage as described, ordering was straightforward and delivery on time

Réponse de AJ Products UK
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