AJ Products UK Avis 

EFFICENT DID WHAT I ASKED COMPLETED
QUICKLY AND PROFESSIONALLY GREAT SERVICE

A mix up in my order was sorted after some toing an froing with the sales team, all of whom were very helpful and pleasant to deal with. When missing item finally found and delivered, assembly was very straightforward. Good quality workbench and reasonable price.

Great service and great customer service.

Communication between AJ Products and myself was really responsive, items arrived as planned and the products are as described so perfect for our needs. Would recommend and use again in the future.

I am pleased with product quality and customer service.

The product arrived damaged in such a way that compromised the door and locking mechanism, there was also a crucial part missing (plastic riser for the locking mechanism, since the delivery was received wrapped we did not notice the damage until the delivery workers had left. From reading the email associated with delivery we understood this meant no return possible. We then spent 4 hours fixing the cabinet so that we could use it for urgent storage. We are a small voluntary community organisation. Happily the manufacturer agreed to a complete replacement and to also collect and remove the damaged cabinet. this arrived in satisfactory condition, but it took two volunteers two hours each to receive the delivery. We then found out that the collection would not take place that day but another day, as a small organisation this cycle of delivery, re delivery, collection has placed a substantial burden on three of our volunteers. The financial cost has been attainable but the organisational cost has proved too dear and we would not recommend any organisation in our sector or of our scale to engage with your company again.

The tables I purchased were very good value for money.
The information received regarding lead times was provided promptly and was accurate.

The service was good and the items arrived on the date advised.
You have dropped a star with the constant emails hounding for a review when I have already completed a review for you directly.

Good service

Great service from start to finish, Thank you!

After a pretty unfortunate experience after missing two pieces of equipment, inbound sales manager Sophie Cole did everything she could to support which I was incredibly grateful for. She responded quickly and this gave me peace of mind despite a difficult situation. Would happily buy from the business again thanks to Sophie's professionalism and support.

Really good quality desks and kept very informed of when delivery was due. Kevin was also very helpful on the phone. The conference table top was chipped during transit and they have shipped a replacement. A+ for quality and A+ for customer service from my experience so far.

Great, fast efficient service

good part, a repeat order

Order and receival fine, but the spam that follows was a little over the top. I was asked for this review about 5 times already.

Website easy to use to find what I wanted, ordering process very simply, good price on the parts ordered, good quality parts & prompt delivery.

Product good, delivery slow. Need a uk warehouse!

Web site was easy to use and navigate. Order processing was straight forward and we received an order acknowledgement promptly. The goods were dispatched within the advised lead time by ArrowXL who provided an estimated date and time of delivery, and adhered to it. So all in all a very good overall service.