I made a mistake about how much I wanted to insure the cost of my holiday. I said £1000 and then asked for £3000. They came back to say it would cost nearly £1000 more. I thought this was ridiculous.... Voir plus
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Lisez les avis des autres
Absolutely fantastic service. Wasn’t sure if we were able to get insurance due to illness. Completed online form and within minutes received a fantastic quote. Definitely will be using Albert and Ed... Voir plus
After phoning previously I had spoke to a girl who was wery nice but unfortunately I couldn’t undersatand what she was saying as her English wasn’t very good . So she kindly booked me another call th... Voir plus
This site is simple to use. Medical screening questions were relevant and specific. Quotes were sent in minutes and had full cover info. Realistic prices from reputable companies . Insurance sorted in... Voir plus
À propos de l'entreprise
À propos de albert & eddie travel insurance
Écrit par l'entreprise
we’re albert & eddie and we’re fairly new on the scene. we say ‘fairly’ because while our revolutionary smart comparison tool launched in 2023, our team has actually been working in the insurance industry for well over 26 years. pretty long, right?
albert & eddie compare's our trusted brands to bring you the cover that matches your needs. the range of our insurance brands means that no matter what type of product you’re looking for, one of our brands is likely to offer the cover you require.
Why choose albert & eddie?
Écrit par l'entreprise
- Our aim is to close the gap between expectations and reality using;
- Simplicity: travel insurance is complex, we’ve made it simple. Personalisation: our step by step quote process gives you the right cover. Innovation: smart technology but with good old fashioned service. Intelligence: giving you all the information so you can make the right choice.
- Save 15% when you book online
- Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
- Cover starts from under £10
- Using our smart technology, we remove the risk of seeing too many options, and can then offer you products based on your individual needs and requirements ultimately leading to better claims outcomes and increased overall customer satisfaction.
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
why choose us?
we've broken down the complexities and scrapped the insurance jargon
albert & eddie compare's our trusted brands to bring you the cover that matches your needs. our range of insurance brands means that no matter what type of product you’re looking for, one of our brands is likely to offer the cover you require.
Coordonnées de contact
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Royaume-Uni
- 0333 005 1105
- hello@albertandeddie.co.uk
- www.albertandeddie.co.uk
albert & eddie Travel Insurance
4,7
Excellent
896 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Age discrimination
Disappointed that we couldn't get annual cover due to our age,ie, over74
28 janvier 2026
Réponse de albert & eddie travel insurance
Hi John,
THank you for taking the time to leave us a review and I am sorry to learn you have been told you cannot have an annual policy.
Whilst we cannot offer an annual policy on the cover you have selected, we do have other policies available. We have sent you an email to discuss this further.
Kind regards,
Claire
Albert&Eddie Team
I done my cover over the phone the girl…
I done my cover over the phone the girl was very helpful the price is amazing
2 février 2026
Great insurance company
After trying so many travel insurance companies to cover me due to a lot of medical issues these were the best companies to insure me at a great cost.
I’ve done 3 insurance policies with them now
2 was New York great company!
25 février 2025
Holiday with confidence
Fortunately not had to make a claim but very pleased with the policy, service and premium
28 janvier 2026
Ease of use and service and cost
25 janvier 2026
Cover is what we needed.
I was searching for travel insurance and a friend recommended Albert and Eddie. I looked and the cover they provided was ideal for our needs and ther other bonus was the price. It was the cheapest we could find without massive searching. This tear was a renewal and there was very little fluctuation in price.
9 janvier 2026
insurance 5 stars , Claims 2 Stars.
Booking the insurance 5 stars
Dealing with 3rd party claim handlers months later 2 stars. Claims are farmed out to Collinson, which has IT systems that can’t cope with documentation they request. Ended up printing & sending by post!!!!
6 octobre 2025
Réponse de albert & eddie travel insurance
Hi Ian,
Thank you for taking the time to leave us a review and I am sorry to learn the claims process has not been up to standard.
You are correct, the claims are handled by the insurer of the policy, Collinson Insurance, which is a trading name of Astrenska Insurance Limited, as per your policy wording.
I have contacted the claims team on your behalf and asked them to contact you accordingly.
I am however pleased the sales process went well for you.
Kind regards,
Claire
Albert&Eddie Team
Needed a comprehensive travel insurance…
Needed a comprehensive travel insurance to travel to Australia for my mother in law who has a terminal illness. Obviously shopped around and came across Albert & Eddie who by far provided the most comprehensive and cheapest quote. Will absolutely use again and have no hesitation in recommending them. Thank you.
28 décembre 2025
Straight forward
Straight forward application form to fill in.
Very reasonable quote, leaving you peace of mind knowing all is covered.
25 décembre 2025
Trav insurance
No problems, thank fully one didn’t have to use them, but it was good to know that one was covered
11 septembre 2025
Really happy with service helpful…
Really happy with service helpful informative best price I have recommended to others who were equally happy definitely use this company again 😀 thank you we had a great holiday 1st in 2 years
13 août 2025
Having tried various insurance…
Having tried various insurance companies of which a number refused to cover me and those that were able to offer a quote were far to expensive (lowest quote £24500) this was for cover for 88 days including a 19 day cruise in Indonesia to Australia, I contacted Eddie and Albert who carried out a comprehensive telephone call in which all our medical history was discussed, (I'd had lung cancer earlier in the year) they came up with a quote of just under £3000 which seemed expensive until you compare with other insurance companies, we are now able to see our children and grandchildren in Australia which at one point we thought we never going see again.
4 décembre 2025
Very warm, friendly ptofessional service
Very helpful, friendly and professional advisor helped us through the whole process of declaring medical issues etc. Made what can be quite complex go so smoothly.
Well done!
2 décembre 2025
Willing to insure pre existing…
Willing to insure pre existing conditions at a competitive rate. I’m very impressed.
1 décembre 2025
Great customer service on the weekend
I had to make a change to my travel insurance policy asap and their customers service team sorted it out on a SATURDAY MORNING in less than 5 minutes. Very helpful, respectful, and patient.
22 novembre 2025
Avis spontané
Not needed to make a claim yet so can't…
Not needed to make a claim yet so can't give a five star, but very pleased with how they accepted a new medical condition with no increase in premium.
12 novembre 2025
All straightforward
All straightforward. Thorough questionnaire, but everything was clear.
Very competitive rates
19 novembre 2025
Good prices given for people with…
Good prices given for people with medical problems.
Easy website to navigate
12 novembre 2025
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