All Car Leasing Avis 

1 011
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Never had a lease car before. Sick and tired of being screwed by webuyanycar with their valuations when trading in, so decided to lease on a 2 year term. Approached 2 well known car leasing companies... Voir plus

Noté 5 sur 5 étoiles

I had an absolutely flawless experience dealing with AllCarLeasing. My first time leasing a vehicle and John helped me get exactly what I wanted within the budget I had. Blaal was superb in organis... Voir plus

Noté 5 sur 5 étoiles

We asked lots of questions to secure the right deal and Blaal (and Keith) answered them providing the reassurance we needed to go ahead with placing an order for our new electric car. We received qu... Voir plus

Noté 1 sur 5 étoiles

Whatever you do avoid spending any money with this company, especially if they tell you, that you can reserve a car, "to ensure you get the car you've seen even if your plans change". During Covid... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de leasing automobile

Écrit par l'entreprise

All Car Leasing is a privately owned vehicle sourcing and financing company operating across the UK with a complete package that takes the pain and effort out of purchasing a new vehicle


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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4,4

Tous les avis

(1 011)

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Noté 5 sur 5 étoiles

Such an amazing company!

Such an amazing company. Very helpful and very responsive. Paul was the one who helped me to find my car which I absolutely love. He took into account what was important to me as a mum with a special needs child and a buisness owner. He found me the perfect car. Everything is sent to you in black and white and is easy to understand. My car was dropped to my buisness address and the gentleman took the time to go through as much as he could with me about the car. Top guys, would definitely recommend.

4 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service!

I have received by new lease car in April and Paul Marlowe was my sales advisor. Paul advised me on the car and type of contract length and miles I needed. Cant fault Paul and his team including Gemma in the office. Will be back for the next car in a few years’ time!

29 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Good service!

Had a good experience so far with this company. Paul Marlowe was great at communicating and finding me a car that I was happy with within my budget! Kept in touch about a delivery date, and the car was delivered with no problems or fuss on the expected morning, first thing. The car was immaculate and it was all so easy with no stress. Would recommend!

6 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Matthew Edwardson

First time leasing and a great experience thanks to the help of Paul and Gemma from start to finish, would definitely recommend and will use again.

15 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service

A very professional service from start to finish. Paul managed to source the exact vehicle and spec I wanted and was a pleasure to work with. Highly recommend and will definitely be giving Paul a call when its time to renew!

1 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

2nd time we have used ALD

This is the 2nd time we have leased on a personal lease basis with ALD and we are very happy with their service with Nicholas and Gemma in the office. We ordered a mini and the process was smooth and great communication throughout. Our Mini was delayed due to microchip manufacturing issues, but ALD kept us informed throughout. From the financing to the delivery of the vehicle I couldn't rate them more highly.

23 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great experience

First time I’ve leased and it was a very easy experience many thanks to all car leasing and a special thanks to blaal,Gemma and Keith who took me through the whole process with ease , would highly recommend.

13 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

High hopes vanished

Wasted 2 and a half weeks trying to order a car with ACL. They submitted my finance application to an underwriter who would not accept customers from Northern Ireland even though this was clearly highlighted to ACL as a requirement before proceeding, and they claimed that the underwriter would indeed underwrite customers in NI. As a result, the application was understandably refused after dispute. It took ACL two and a half weeks to realise their negligence and not once where they proactive with communication, resulting in me having to repeatedly phone for updates. To add insult to injury, I have a credit check against my credit report which I now need to invest time disputing. Not that it affected me going forward since I got finance approved easily elsewhere, however, why should one settle having a credit check on their file from a funder who where never going to accept you in the first place? ACL offered to submit the application with another supplier but no thanks, how could I trust they would find a supplier that meets the requirements clearly outlined at the very start? Never again. Took my custom to a competitor and it took them under 24 hours from quotation right through to finance approved and car ordered.

8 septembre 2022
Avis spontané
Logo de All Car Leasing

Réponse de All Car Leasing

Good afternoon George. I hope you are well. I thought I would reply to your message, as i'm not sure you are aware that Trustpilot is for customers who have purchased a vehicle from All Car Leasing. Sadly, as your application for finance was declined, you cannot put yourself in the customer category. We did offer you an alternative funder who would look at offering funding in Northern Ireland and would have a been a great match, but you declined as you didn't want another credit search on your file. Clearly, this bothered you greatly as you have bought a vehicle elsewhere, which would have involved a credit search. I dont believe that the true decline was due to your location, however they did confirm that there policy, as a bank, did change recently and apologised to ourselves for any misunderstanding. We are unable to sell you a vehicle if it cannot be financed by our funding partners. I hope you enjoy your new vehicle and thank you for the opportunity.

Noté 5 sur 5 étoiles

Going the extra mile for his customers

Yesterday (30/08/2022) I took delivery of a hybrid Toyota Yaris, something I was told I’d have to wait until March 2023 for.
Blaal, at All Car Leasing, could sense my disappointment at having to wait and went to work. He found a cancellation for me and I’m thrilled to bits. Blaal, your customer service skills are the best, thank you!

31 août 2022
Avis spontané
Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ Review

A seamless, professional and first class experience from start to finish. My second interaction with All Car Leasing and the second only franked my opinions of the first! Nick and Gemma are above and beyond individuals with excellent customer service skills, extremely rapid response times and an all round first class service !! Highly recommended ⭐️⭐️⭐️⭐️⭐️
Michael Winfield
Winfield Search Limited

31 août 2022
Avis spontané
Noté 5 sur 5 étoiles

A very happy customer here

A very happy customer here. The service from Blaal in particular was great, he helped out in every way he could. He answered all my questions and helped make sure I received the car as soon as possible. Would definitely recommend All Car Leasing in general, and I'd use them again myself in the future!

30 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Great experience

I enquired about a car and was contacted by a lovely sales representative called Chill. He was extremely helpful from start to finish and made me feel very comfortable with my purchase.
People buy from people and I will absolutely use Chill and all car leasing for all future purchases 😁

25 août 2022
Avis spontané
Noté 5 sur 5 étoiles

First time leasing

My first experience with personal car leasing. And how easy it was made. From first contact with Nick to final detailing from Gemma, the team at All Car served me well. My queries were handled quickly and efficiently and the process was simple. Well done team and Thank You.

12 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Chill first helped me with my AMG C…

Chill first helped me with my AMG C Class a couple of years back, I couldn’t have asked for better service, he is professional, genuine and really listened and delivered on what we needed, he handled everything from start to finish such a seamless process and honestly the nicest guy , now he has just helped us with our new GLE and it’s Amazing , I didn’t even question going with anyone else, and when it’s time to upgrade we will always go direct to chill again ! Thanks Chill you have been amazing !

1 août 2022
Avis spontané

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