All Car Leasing Avis 

1 011
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Never had a lease car before. Sick and tired of being screwed by webuyanycar with their valuations when trading in, so decided to lease on a 2 year term. Approached 2 well known car leasing companies... Voir plus

Noté 5 sur 5 étoiles

I had an absolutely flawless experience dealing with AllCarLeasing. My first time leasing a vehicle and John helped me get exactly what I wanted within the budget I had. Blaal was superb in organis... Voir plus

Noté 5 sur 5 étoiles

We asked lots of questions to secure the right deal and Blaal (and Keith) answered them providing the reassurance we needed to go ahead with placing an order for our new electric car. We received qu... Voir plus

Noté 1 sur 5 étoiles

Whatever you do avoid spending any money with this company, especially if they tell you, that you can reserve a car, "to ensure you get the car you've seen even if your plans change". During Covid... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de leasing automobile

Écrit par l'entreprise

All Car Leasing is a privately owned vehicle sourcing and financing company operating across the UK with a complete package that takes the pain and effort out of purchasing a new vehicle


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

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4,4

Tous les avis

(1 011)

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Noté 5 sur 5 étoiles

3rd car from All Car Leasing

3rd car from All Car Leasing, great service - Nicholas as always very helpful. When I saw a slightly better deal on another site they matched the price. Processing was very efficient. Will use again

27 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Awful company avoid at all costs

Whatever you do avoid spending any money with this company, especially if they tell you, that you can reserve a car, "to ensure you get the car you've seen even if your plans change". During Covid when times are difficult for everyone this company has found a way to survive by charging customer hand over foot even if you don't do business with them.

They sold me the idea of putting down a "processing fee of £200" then as my plans could change they can reserve the car. Then as I recovered from the COVID vaccine they sent an email to collect "£1,000 cancellation fee".

After charging me £1,200 for not doing business they are happy to move onto other customers. Save yourself the trouble and the money and don't get anyway near this company.

26 mai 2021
Avis spontané
Logo de All Car Leasing

Réponse de All Car Leasing

Good afternoon Mr Moody
Many thanks for your feedback regarding your recent experience.
I think you’ll find your current situation is as a result of you being wholly dishonourable and to dupe our company into ordering a car for you to then not return all corresponding, emails, telephone calls and paperwork, is truly a measure of it.
All the relevant documentation you have signed, together with email proof that you were fully aware of the finance being accepted and your request for a specific delivery date, are available if you so wish to see them again, as clearly you didn't read them the first place.
Perhaps there should be a supplier review forum where we can register our experience of those who employ our services but clearly have no intention to move forward with, and for some reason have no thought to apologise and cancel honourably, I’m assuming because they are frightened of associated charges being levied onto them.
Please let me know if you have any further questions regarding this matter as I will be pleased to assist
Many thanks

Noté 5 sur 5 étoiles

Delighted to have chosen All Car Leasing

After making contact with All Car Leasing one evening, I received a telephone call the very next morning from John Haggerty, who walked me through the various options I had with my chosen car - a BMW M135i. Nothing was too much trouble, in fact John's fun to speak with and makes the process as smooth as possible. Once my order had been placed I was supported by Blaal Khawaja who took care of the financial documentation for me, and Helen Yates, who took care of all the administration and dealings with BMW.

The entire experience, from first contact to delivery, has been nothing short of superb. Other businesses should take note, this is how you deal with customers if you want to a) get their business, and b) get their return business!

I wouldn't have the slightest hesitation is recommending All Car Leasing to any friend or family member. In my case I'd happily recommend John, Blaal and Helen to anyone looking for a new car lease.

18 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from the Knutsford…

Excellent service from the Knutsford team.
Over the course of several months, while I deliberated on the model and specification of car I wanted, John (Account Manager) answered numerous questions and provided quite a few quotations. Throughout the process he was always helpful, friendly and prompt with his response.
Likewise, Blaal (finance and account setup) and Gemma (vehicle delivery) were helpful, prompt and efficient, and made the the leasing process very easy.

17 mai 2021
Noté 5 sur 5 étoiles

Fantastic service all round from…

Fantastic service all round from initially picking up the phone to taking delivery - informative and professional. A special mention to both Nick & Helen - nothing was too much trouble and I was kept in the loop at all times. Have already placed an order for a 2nd vehicle !

Thanks again,

Craig Dee

12 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

All car leasing a great company

All car leasing a great company, this is my second car with them. Unfortunately I have had problems with the car with it spending more time off road than on road. I have a Range Rover Evoque lovely car but experiencing problems with engine light constantly coming on. All car leasing have been really helpful. Currently I am using a courtesy car from Range Rover. Hopefully I will get my car back road worthy

10 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Private Leasing

Absolutely the best service I’ve had from a company, Nick, Helen & the admin team’s customer service was brilliant, this is my second time private leasing & it’s the best decision I’ve made. Thank you I love my Mercedes AMG line.

10 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

My new golf

Recently leased my golf from all car leasing and the transaction was so smooth and straight forward , all queries responded to quickly and all of the people I spoke to were polite and on the ball

I will continue to lease all my cars from you & would recommend to anyone

Thank you

10 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Short term lease

I recently leased a Ford Fiesta from All Car Leasing who were able to meet my short term leasing needs. I would recommend All Car Leasing as they are affordable and have excellent customer service. From the first point of contact, the team were very professional and helpful. I mainly dealt with Nick, Gemma and Paul. Response from the team was always quick and they were able to accommodate my pick-up time preference. I was really pleased with the service.

10 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Audi A5 Coupe lease

We recently leased an Audi A5 from All Car Leasing and were so impressed with their service. Very professional and helpful. The entire process was faultless including the delivery of our car to our home. John Haggerty was particularly helpful and followed up with us a few days after we took delivery of our car to make sure everything was satisfactory and has explained that we can contact him at anytime during our lease period. Anyone thinking of leasing a car should certainly consider All Car Leasing.

5 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service from Keith and Helen

I received great service from Keith and Helen and actually got the car delivered earlier than anticipated. There were a few issues caused by the inevitable impact of leaving the EU on vehicle imports but that wasn't their fault.

4 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

My Customer Service

Hi just a quick note about how fantastic my customer experience was , ,with a special mention for Nick , Helen and the admin team overall ,
Nick really pushed the boundaries of great customer service and No matter how many times o changed my mind or gave another idea , There was always a positive response tailored with my new requests
Then The speed of the process was really impressive Helen was a star and Got me my desired delivery delivery date 📅
Customer for Life

30 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Perfect Customer Service agan!

Second time I have used ACL and yet again great service from team.

Helen kept me up to speed with all documentation / delivery dates, could not falt her.

Truck is great

5 Star

David Denton

29 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

I got my new lease vehicle yesterday

I got my new lease vehicle yesterday, I have leased through All Car Leasing for the last 8 years and can honestly say the customer service is amazing, my car was called back by the supplier but the team at All Car Leasing got involved and managed the process on my behalf, thanks to Helen Yates, John Haggerty and Blaal Khawaja I got my new vehicle and they got the supplier to cover the overrun on the old lease. Just fabulous team, would recommend to anyone. I will only use them and have already referred some family and friends to them. Keep up the good job!

29 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Cannot rate them highly enough

Cannot rate them highly enough. Nick was excellent throughout the whole process from finding me the car that hit all my criteria and in my budget. Any questions we had he answered promptly and in great detail. Between Nick and The Admin team everything went as smoothly as possible and nothing at all was too much trouble. Would highly recommend and definitely be using them again next time

29 avril 2021
Avis spontané
Noté 4 sur 5 étoiles

Really pleased with the service

Really pleased with the service, Nick was helpful and got me a car within my budget and meeting all the criteria. Love the car, only thing I'm disappointed with is the 1 year breakdown service but this is an issue with the vehicle rather than All Car Leasing.

26 avril 2021
Avis spontané

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