Americansky Avis 

169
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Me and my boyfriend booked with American sky last year for the route 66 trip and I cannot thank Brendan enough. He went above and beyond for us and answered any questions I had straight away, the comm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were guided by Yvonne who was great. We originally wanted a California fly drive but wasn’t possible given our party size. But recommended a multicentre holiday with internal flights. plenty of fle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

we started off with 4 nights in New York followed by the Southern Explorer tour which finished in Miami. There were 7 different nationalities on the coach from all over Europe and even Australia and e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant company. Knowledgeable, friendly and listen to everything you want from your holiday and will give you various packages to choose from. Also very competitive pricing. We have travelled to Me... Voir plus

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4,7

Excellent

TrustScore 4.5 sur 5

169 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(169)

3 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Route 66

Me and my boyfriend booked with American sky last year for the route 66 trip and I cannot thank Brendan enough. He went above and beyond for us and answered any questions I had straight away, the communication was brilliant and efficient. I also wanted to add a few extra days onto the trip and Brendan was super helpful with all the changes and also knowledgeable, with recommendations. We had the most amazing experience they are always putting their customers first as one of our hotels didn’t have great reviews they upgraded us for free and changed it with no hassle and without even asking! I would just like to thank Brendan for planning this for us and ensuring we had the best time I couldn’t recommend this company and Brendan enough even more so we are booking another trip next year with my family!

9 octobre 2025
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Réponse de Americansky

What a wonderful 5 star review — thank you! We're so pleased your Route 66 trip was such an amazing experience and that Brendan was able to look after you every step of the way. He'll be absolutely delighted to read this. It's also great to hear you're already planning your next trip with American Sky — we can't wait to help you create another unforgettable holiday!

Noté 5 sur 5 étoiles

Great service from yvonne

Just booked a trip across the USA on route 66. Yvonne was so helpful with her insights and knowledge. Nothing was too much trouble for her, making all the changes that I requested. Thank you so much Yvonne, my son and I cannot wait for the experience

14 juin 2026
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Réponse de Americansky

Thank you for your lovely 5 star review! A Route 66 road trip across the USA is such an iconic adventure and we're sure you and your son are going to have an incredible time. Yvonne will be thrilled to hear your kind words. We hope you have an amazing trip with American Sky!

Noté 5 sur 5 étoiles

Amazing Customer Service

WE booked Orlando last minute with American Sky. Alan Facer looked after everything- would highly recommend. We also visited the office in Dublin and staff were so lovely. Wouldn't book with any other travel agent.

26 août 2025
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Réponse de Americansky

Thank you so much for your wonderful 5 star review! It's fantastic to hear that Alan took such great care of your Orlando holiday and that everything went smoothly. We're also delighted that you were able to pop in and see the team in our Dublin office and had such a positive experience with them - we'll be sure to pass along your kind words to them.
Your recommendation means the world to us, and we're thrilled that we've earned your loyalty as your go-to travel agent. Last-minute bookings can be stressful, so we're especially pleased that Alan was able to handle everything seamlessly for you.
We hope you had an amazing time in Orlando, and we look forward to helping you plan your next adventure!
Thank you again for choosing American Sky and for taking the time to share your experience.

Noté 5 sur 5 étoiles

Western discovery tour booked with American sky.

Me and my sister have just finished the Western discovery tour booked through American Sky. The booking was easy and has been excellent. I can’t fault American Sky. They’ve been absolutely brilliant very attentive easy to deal with very professional regular communication. A really personal service. Want to say a personal thank you to Luke who dealt with all our queries and made sure everything went like clockwork.

1 mai 2025
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Réponse de Americansky

Thank you for your 5 star review, we are delighted to hear that you and your sister enjoyed the Western Discovery tour. Your feedback perfectly captures what we aim to deliver at American Sky - personalised service with attentive communication.
I'm especially pleased Luke's assistance was appreciated. We'll ensure he knows his efforts made such a positive impact on your journey.
Reviews like this inspire us to maintain our high standards. We hope to welcome you both back for another adventure with us soon! Best Wishes.

Noté 5 sur 5 étoiles

Fantastic company

Just back from an amazing holiday booked through American sky/Tropical Sky
I was a bit cautious when booking as I hadn’t heard of this company however I really cannot recommend them highly enough
We dealt with Brendan and he was fantastic I had so many questions (most stupid) and he always got back to me so fast
The villa was fabulous and the whole package a lot cheaper then their competitors

25 mars 2025
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Réponse de Americansky

Thank you for your 5 star review and wonderful feedback. We're delighted to hear you enjoyed your holiday with us. At American Sky, customer satisfaction is our priority, and I'll be sure to pass your kind words on to Brendan. We understand booking with a new company can feel uncertain, so we truly appreciate you giving us that chance. We pride ourselves on offering exceptional value and service, and we're thrilled that your villa exceeded expectations. Thank you for recommending us - we hope to help you plan another amazing holiday in the future! Best Wishes.

Noté 1 sur 5 étoiles

Unfortunately the worst villa I have ever rented.

Rented a villa through American Sky, they used a firm called Ocean Holidays in Florida. I’ve rented 6 villas in the Orlando area and this was by far the worst. Faulty air con, filthy pool, cockroach infested sofas and basically poorly maintained house. The air con took 5 days to fix and the rest was left all the time we were there. We got a partial refund on the accommodation eventually. It was supposed to accommodate 8 but a sign on the wall clearly stated 6. There were 6 chairs in the kitchen and 2 3 seater sofas.
Faulty sockets, a toilet that flushed every 90 minutes as it leaked and generally poor housing.
I can’t see myself using them again or any firm that uses Ocean Holidays.

18 août 2024
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Réponse de Americansky

Thank you for your feedback. Tracey in Customer Services thought that she had resolved this with you in November and believes that you were unhappy with Ocean Holidays (the villa owners) and not American Sky.
We agreed that the accommodation was not up to the standard it should have been and apologised that our high standards were not met by one of our suppliers on this occasion. Ocean Holidays offered you a partial refund and American Sky offered an additional refund to help rectify the issue, which you kindly accepted.
Again, we are truly sorry for the poor standard of accommodation you received.
Please let us know if we can do anything further. Best wishes.

Noté 5 sur 5 étoiles

Highly Recommended!

What a great company! We’ve now used them for major road trips in both Canada and the USA.
They take the time to discuss your ideal trip and will build it for you - they really do care about their customers.
All the hotels and the car they booked were spot on and the routes they recommend are ideal. The bespoke electronic roadbook they provide is a huge help and packed with useful hints & tips.
They also help enormously when things don’t go quite to plan. Our outbound flight to San Francisco was cancelled by the airline just 12 hours before departure and American Sky assisted with our discussions with the airline to successfully sort a no cost alternative.
In conclusion you can book with American Sky confident of having a great time! Thanks guys!

2 octobre 2024
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Réponse de Americansky

Thank you for your 5 star review. We are delighted that you have enjoyed some wonderful holidays with us and have been there to support you when things haven’t gone quite to plan. We look forward to helping you plan and book your next trip! Best wishes.

Noté 5 sur 5 étoiles

Southern Explorer

we started off with 4 nights in New York followed by the Southern Explorer tour which finished in Miami. There were 7 different nationalities on the coach from all over Europe and even Australia and everybody got on really well. Most of the hotels were fantastic, one or two basic, but the two night stops coincided with the better hotels, so no complaints. Some long hours spent on the coach, but its a big country and we did have plenty of toilet breaks. A lot of site seeing is included in the Tour, there are optional extras, we did take up some like "Graceland, Mississippi river cruise" and a few others, we saw so much over the course of the tour, it was worth every penny.

30 juillet 2024
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Réponse de Americansky

Thank you for your 5 star review. We are delighted that you had a great time on the Southern Explorer tour and that you got on well with the rest of the explorers! Do get in touch when you're ready to book your next adventure! Best wishes from us all at American Sky.

Noté 5 sur 5 étoiles

Excellent company and amazing holiday

Charlotte arranged our trip from Fort Lauderdale to Key West with four stops. The holiday was amazing and the accommodation was first class.
We had everything passed to us well in advance of our departure and the trip was faultless.
We loved Key West so much we are planning another trip back in January and will use Americansky again.
Thank you

20 juin 2024
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Réponse de Americansky

Thank you for your 5 star review. We are delighted to hear that you had an amazing trip to Florida and found everything to be faultless. We look forward to welcoming you on holiday again with us next year! Thank you again and best wishes.

Noté 3 sur 5 étoiles

More prior communication necessary

We were not advised in advance that our tour ( booked in the UK ) was being amalgamated with tours booked by other nationalities. We ultimately ended up on a coach with 80% Germans. This changed the dynamic of our tour drastically because the opportunities for socialising at the end of the day were severely diminished. This has been highlighted to the company via their feedback survey but no-one has been polite enough to offer a reply
Most of the hotels were excellent except for the one in Roanoke which was undergoing renovation and really should not have been open for business, there seemed to be just one staff member on duty , no signage..in fact a member of the decorating crew showed us to our room.
It is also misleading that the listing states 2 nights n Orlando...actually it is 2 nights in Kissimee, which may be fine if you want to visit the theme parks but leaves you stranded in an area with very little to do otherwise.

9 mai 2024
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Réponse de Americansky

Thank you for taking the time to send us your detailed feedback. I have asked our Customer Service team to investigate your points and get back to you directly.

Noté 5 sur 5 étoiles

Booked Graceland and cruise holiday and…

Booked Graceland and cruise holiday and Rachel was so helpful and professional in a friendly way, Holiday not until 2026 so time will tell if the good service continues I don’t see why it shouldn’t. Looking forward to my holiday of a lifetime and looking forward to my updates as the trip gets closer..

22 avril 2024
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Réponse de Americansky

Thank you for your 5 star review. We are delighted to hear that you have experienced such good service - we will be sure to let Rachel know. We wish you an amazing trip and please do not hesitate to get in touch if you need anything in the meantime.

Noté 5 sur 5 étoiles

Vacation in US

Charlotte, Thank you for all support provided to prepare for this holiday. We have had a wonderful time and absolutely stress free due to a very detailed preparation from your side. It is a mindpace exercise when everything is known upfront, details related to location, car hire, seats in the plane, etc. Your provided support was outstanding and highly recommended from us!

28 avril 2024
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Réponse de Americansky

Thank you for your 5 star review. We are delighted that you had a wonderful and stress free holiday! We have passed on your lovely feedback to Charlotte.

Noté 5 sur 5 étoiles

Great Service

Hi, I just wanted to thank Sarah Ham for all her help & support with booking our American holiday. She was very patient with us as our holiday plans changed many times before eventually booking it yesterday. Sarah was very professional, courteous, knowledgeable and very efficient and got us a great deal. I just wanted to say thank you!

30 avril 2024
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Réponse de Americansky

Thank you for your 5 star review. We are delighted to hear that Sarah has helped you book your perfect holiday. We hope you have a fabulous time and please get in touch if you need anything in the meantime.

Noté 5 sur 5 étoiles

Fantastic friendly service

Fantastic friendly service. Charlotte was incredibly helpful in, not only booking my tour but also additional stays after the tour finished. Everything worked out perfectly and I was able to enjoy my trip knowing everything was taken care of.

15 septembre 2023
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Réponse de Americansky

Thank you for your 5 star review. We are delighted that you had an enjoyable holiday and that Charlotte helped to make sure everything went smoothly.

Noté 4 sur 5 étoiles

Flydrive USA/Canada

Flydrive holiday with a route including New York, Bar Harbor, Quebec, Niagrara, Washington which we based on a 2 week defined tour offered by Canada Sky which we then asked to be amended to include additional nights in certain locations and new locations. This was all handled quite effortlessly by Connor and within 2 days we had the itinerary we wanted.
We suffered two departure flight cancellations , British Airways at fault, which meant WE made decisions to fly from different airport, change hotel stays, period of hire car, etc which was handled very efficiently by Julie and Tracey as we discussed with them and re-arranged, which was much appreciated and relieving some of the stress. Yes this was done at our expense, of which we hold British Airways accountable for and from whom compensate is being sought, which can take months.
Regarding the itinerary, its one to see as much of this part of USA/Canada in a short space of time so take ownership of knowing what you want to see, we booked our own tours. Some of the hotel accommodation was basic, clean but rooms a little tired, and then there was some that we were surprised would be included for the price we paid.
In general very pleased with the holiday for the price we paid and the support from the customer services team

21 septembre 2023
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Réponse de Americansky

Thank you for your positive review, we are sorry that you experienced a flight delay with BA, but are pleased to hear that our team were able to help and relieve some of the stress. We're delighted that you still had a good holiday.

Noté 5 sur 5 étoiles

Charlotte was a complete professional.

Charlotte was fantastic to deal with. Tailored our trip to our exact wishes and communicated everything very clearly. Also, kept us up to date the very minute an airline made any change.

The transaction from our first conversation to arriving home was flawless.

7 octobre 2023
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Réponse de Americansky

Thank you for your 5 star review, we are delighted that everything went seamlessly. We look forward to helping you plan and book your next trip.

Noté 4 sur 5 étoiles

I contacted American Sky as we were…looking to book a fly drive holiday in New England

I contacted American Sky as we were looking for a fly drive holiday in New England. Marie was very helpful and knowledgeable and tweaked the holiday to meet our needs, 1 more night in Boston and a more central hotel. Everything ran smoothly apart from Dollar rentacar giving us a huge 8 seat Honda Odyssey (for 2 people) when we had booked a ‘medium’ sized car to travel around New England. Everything else was great and without issue. I would recommend American Sky for their good customer service prior to travelling.

3 octobre 2023
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Réponse de Americansky

Thank you for your positive review. We're sorry that Dollar gave you such a large car, it sounds like they wanted to give you a free upgrade, but often it's not required with such large vehicles! Despite this, we're glad everything ran smoothly and hope you had a lovely holiday.

Noté 5 sur 5 étoiles

USA holiday of a lifetime

We were guided by Yvonne who was great. We originally wanted a California fly drive but wasn’t possible given our party size. But recommended a multicentre holiday with internal flights. plenty of flexibility to vary to suit our needs. Yvonne got us great hotels and flights with perfect timings. Really wonderful holiday as a result!

1 septembre 2023
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Réponse de Americansky

Thank you for taking the time to write such a lovely 5 star review. We are delighted that you had a wonderful multicentre holiday.

Noté 5 sur 5 étoiles

We have had the best holiday with lots…

We have had the best holiday with lots of travelling to Boston, Nashville, New York Philly and Washington. Alan organised it so well so we had enough time to see all the things we wanted to see. We had great hotels and flights and trains all booked perfectly. Every detail was as we had asked.
Thank you so much for making this a fab memorable holiday

11 septembre 2023
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Réponse de Americansky

Thank you for your 5 star review. We are delighted that you had a wonderful holiday and that everything went smoothly.

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