AutoMoney Trust Avis 

The worst company ever. They have remunated the agreement because I missed one payment. I have paid 70% of my finance and asked them for voluntary termination, and they refused. I asked if they can activate my contract again, as I already has cleared the amount of the missed payment, they also refused. They are not helping at all. Keep calling asking for money and putting pressure on their clients. Avoid them

Avoid this company at all costs my van is going wrong not even 6 months old and they say nothing they can do I tried rejecting refused that also beware stay well clear do not explain mileage limits to you or your payments shocking

Had the pleasure of speaking to syeed today after my direct debit bounced as I hadn't moved money from my saver account over. Cut a long story short as soon as I received message telling me this I rang up and syeed totally understood the situation. I was worrying abit but he put me at ease and then took payment over the phone. Went above and beyond for me. Nice chap as well to speak too. Absolute legend today for me and I can't thank him enough 👌

Spoke to Syeed last week as started a new job and was gonna default on my payment. He helped me massively to get delayed a week and couldn't help enough. Absolutely a credit to your company and was a pleasure speaking with him. Would definitely recommend and again thanks Syeed. Your a star

The garage they put me intouch with have been sending threating text messages and using my personal information the police are now involved

Absolutely disgusted company…
Absolutely disgusted that this company has leaked my personal details to a unknown provider then was discriminate towards me when I challenged them.

This company over the last 3 years have been totally obnoxious and appalling in all aspects of correspondence and performance

And just wait to see there detailed excuse to get themselves out of the situation.

Let's see if they can out there keyboard fingers where the mouth is in February during the county court hearing for discriminate attitude towards members of His majesty services.

Company is been looked into as i took an agreement out in 2021 through v12 sports and classics originally v12 didnt want to give me the finance the branch manager rung automoney to make a deal so i could get credit they charged me 31.7% apr £ per year interest 2000 there is beleif that a commision based deal was made at the time which the FCA are looking into

I had a genuinely positive experience with AutoMoney Motor Finance from start to finish Nov 2020 to Dec 2025. The team were professional, supportive, and clear throughout the entire agreement, which made the process smooth and stress-free. Communication was always prompt and respectful, and I felt valued as a customer at every stage. I’m pleased to say my agreement has now been completed and closed, and I truly appreciate the courteous and efficient service I received. It’s refreshing to deal with a finance company that operates with transparency and professionalism.
Thank you to the AutoMoney team for making the journey such a good one, I wouldn’t hesitate to recommend your services and would happily consider you again in the future.

Helpful , Willing to help and polite

I was approved for finance from this company despite a low credit rating .. the service is impeccable.. ive been in contact with an agent called Eshah . who checks in. offers advice on my account has given me a personable service and all in all ive had a really positive experience .. I would highly recommend this service and it makes me want to ensure im up to date on payments as the service provided has been more than worth it.

Really helpful going through the unwind process with my vehicle. Rachel from the complaints team kept me updated throughout the process.

purchased a car financed through AutoMoney Limited in January 2025. Within 48 hours the vehicle developed a major engine fault.
An independent inspection (arranged at AutoMoney’s own request) confirmed the defect existed at the point of sale.
The Financial Ombudsman Service has since upheld my complaint, finding AutoMoney liable under the Consumer Rights Act 2015 and the Consumer Credit Act 1974.
Seven months later I am still waiting for a refund or resolution while continuing to pay for a car that has been off the road since March.
All documentation and evidence have been supplied to the Ombudsman and the FCA.
I’m sharing this review so others are aware of my experience and the ongoing delay in resolving it.

FOS Ref: PNX-5636545-B7D0 | Independent ACE report dated 4 June 2025.

Very professional with a tailored class of experience

Excellent finance company definitely recommend

Chris provided excellent customer service and helped through the process.

Absolutely amazing. I honestly couldn’t have asked for more. One person in particular has been so helpful as I have had a few personal matters to deal with. Dominik Howell, just so supportive, patient and cooperative. We certainly need more people like him, as communication is key to everything we do especially in today’s world. So thank you🙏

Fast and reliable, great team, helpful sorted everything quickly and efficiently. Would recommend.

I’ve been a customer of these guys a couple years now and they have been the most understanding and helping Finace company I’ve ever worked with. I’d like to personally thank Dan for being fantastic at his job listening to issues and helping resolve them rather than being a negative or treating me like a number great firm great results.

They communicate very well