Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The worst company ever. They have remunated the agreement because I missed one payment. I have paid 70% of my finance and asked them for voluntary termination, and they refused. I asked if they can ac... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing. I honestly couldn’t have asked for more. One person in particular has been so helpful as I have had a few personal matters to deal with. Dominik Howell, just so supportive, patient... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Previous tenant used them for their car and is in arrears. We returned letters to sender, and eventually called them to tell them that they no longer lived at our address. They refuse to stop sending... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had the pleasure of speaking to syeed today after my direct debit bounced as I hadn't moved money from my saver account over. Cut a long story short as soon as I received message telling me this I ran... Voir plus

À propos de l'entreprise

  1. Société financière non banquière
  2. aussi dans
  3. Conseil en investissement
  4. Conseiller financier
  5. Courtier en finances
  6. Service de finances alternatives
  7. Société d'investissement

Écrit par l'entreprise

At AutoMoney Trust , we make car finance simple, even if you’ve been refused elsewhere or have less-than-perfect credit. 🚗 With over 8,000 customers helped across the UK, we offer quick decisions, often within minutes and you could drive your new car the same day. ➡️ We provide clear guidance at every step, with no confusing jargon, so you always know what’s happening. 🖥️ Whether it’s your first time applying or you need advice on ending an agreement early, our helpful guides are here to support you. 🌐 Visit our website to find out more about our services and expert advice on car finance.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

36 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(36)

10 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

SH@T company

SH@T company, hidden APR (18%). ridiculous and nasty to deal with.

15 juillet 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

We regret to hear about your unsatisfactory service experience. We strive to provide exceptional service to all our customers, and we apologise for falling short of your expectations. Your feedback is important to us, and we would like to learn more about your specific concerns. Please reach out to us at customer.support@ammf.co.uk so we can address this matter directly. Thank you for bringing this to our attention.

Noté 1 sur 5 étoiles

Awful customer service, refusing to cease sending previous tenants letters to us.

Previous tenant used them for their car and is in arrears. We returned letters to sender, and eventually called them to tell them that they no longer lived at our address. They refuse to stop sending letters. Every other company we’ve asked to stop sending letters to previous tenants have ceased and desisted, yet they continue to ignore us. Awful company and awful customer service.

5 juillet 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

Dear Matthew,
We sincerely apologise for the inconvenience you experienced with our customer service with an incorrect address. We strive to provide excellent support, and we're disappointed that we fell short in your case. We appreciate your feedback and will use it to improve our training and processes. We would like to make things right, so please reach out to our Customer Support Team at customer.support@ammf.co.uk so we can further discuss and address your concerns. Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

Big shout out to 'Darcy'

Big shout out to 'Darcy'
She is a credit to the team
Always happy to help out the best way she can.
Automoney are lucky to have a gem like Darcy.
Thank you Darcy 👍

27 juin 2025
Avis spontané
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Réponse de AutoMoney Trust

Thank you for taking the time to leave a review on your experience with us. We are very pleased to hear you are satisfied with the service you have received from the team. Thank you for choosing AutoMoney! We will let Darcy know, thank you

Noté 5 sur 5 étoiles

Good

Quick, efficient, explained well.

11 juin 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

Dear Stuart,
Thank you for taking the time to leave a review on your experience with us. We are so pleased to hear the team have provided you with great service. Thank you for choosing AutoMoney!

Noté 5 sur 5 étoiles

I'm very pleased since i made the…

I'm very pleased since i made the application.
All the staff i spoke to are polite and Sean was a super star!!

2 juin 2025
Avis spontané
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Réponse de AutoMoney Trust

Dear Dan,
Thank you for taking the time to leave a review on your experience with us. We are very pleased to hear that we were able to help you. Thank you for choosing AutoMoney!

Noté 5 sur 5 étoiles

Chris was amazing ⭐️

Chris was amazing! He helped and explained the process amazingly. Real asset to your company

14 mai 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

Dear Dion,
Thank you for taking the time to leave a review on your experience with us. Your feedback is important to us. Thank you for choosing AutoMoney!

Noté 5 sur 5 étoiles

Fantastic service!!

I recently had the pleasure of speaking with Beth at Auto Money Motor Finance, and I can’t recommend her enough! From the moment I started the application process, Beth made everything incredibly easy and straightforward. Her attentiveness and informative approach are ace!

Not only did she guide me through each step with ease, but she also demonstrated an impressive depth of knowledge, answering all of my questions thoroughly and patiently. It was clear that she genuinely cared about my experience and wanted to ensure I felt confident in my decisions.

If you’re looking for a smooth and hassle-free financing experience, I highly recommend reaching out to Beth. Her professionalism and expertise are unmatched, and I couldn’t be happier with the service I received!

12 mai 2025
Avis spontané
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Réponse de AutoMoney Trust

Dear Ché,
Thank you for taking the time to leave a review on your experience with us. We are so pleased to hear the team have provided you with great service. Thank you for choosing AutoMoney!

Noté 5 sur 5 étoiles

Supporting People with Poor Credit Ratings

Helping people with poor credit ratings to enable them get access to the basic needs of life

25 avril 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

Dear Raymond,
Thank you for taking the time to leave a review on your experience with us. The team always strive to provide the best customer support and we are pleased to hear the team have given you a great experience. Thank you for choosing AutoMoney!

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy, very informative and very polite

26 avril 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

Dear Ryan,
Thank you for taking the time to leave a review on your experience with us. We are very pleased to hear you are satisfied with the service you have received from the team. Thank you for choosing AutoMoney!

Noté 5 sur 5 étoiles

Dan has been amazing

Dan from the recovery team has been absolutely amazing. I have had a very hard time recently, he approached me with kindness, care and was not judgemental at all. I was dreading the call I knew I needed to make, but Dan made it very easy.

11 avril 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

Dear Karoline,
Thank you for taking the time to leave a review on your experience with us. We are very pleased to hear that we were able to help you. Thank you for choosing AutoMoney!

Noté 5 sur 5 étoiles

Jade Lewis made everything easy and…

Jade Lewis made everything easy and straight forward, any questions I asked she was there with an answer very quickly,

30 mars 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

Dear Rick,
Thank you for taking the time to leave a review on your experience with us. Your feedback is important to us. Thank you for choosing AutoMoney!

Noté 1 sur 5 étoiles

I had an extremely disappointing…

I had an extremely disappointing experience with Auto Motor Money Finance. After my car finance loan was approved, I cancelled it the next day due to an outrageously high APR—before even collecting the car from the dealership. I spoke to one of their staff, who assured me that I could purchase the car directly from the dealership and that Auto Motor Money Finance would request their money back.

Following her advice, I paid the dealership myself, but a few months later, the finance company began chasing me for the refund. To make matters worse, my account manager reported a missed payment on my credit file, despite the fact that I had no monthly payments to make. When I requested a copy of the phone call where their staff gave me this advice, they conveniently couldn’t provide it—likely because they knew it would confirm their error.

In the end, I had to go through the hassle of retrieving the money from the dealership myself and paying them back directly. This entire experience was a nightmare, and I regret ever doing business with them. I wouldn’t recommend Auto Motor Money Finance to anyone. Proceed with extreme caution.

23 mars 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

Dear Kazu,
We regret to hear about your unsatisfactory service experience. We strive to provide exceptional service to all our customers, and we apologise for falling short of your expectations. Your feedback is important to us, and we would like to learn more about your specific concerns. Please reach out to us at customer.support@ammf.co.uk so we can address this matter directly. Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

Thank You Darcy - Speedy and Efficient support

I paid off my finance in full last week and forgot to cancel my standing order. Contact AMMF and would like to give a shout out and thank you to Darcy. She has been so supportive in resolving my query and called me this morning to discuss on my reimbursement. Such speedy service and my query resolved within a day of making contact. I'm now awaiting my reimbursement and Darcy has advised she'll keep in communication until the reimbursement is received to complete my issue/query. Stunning behaviour! Thank you so much again <3

25 février 2025
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

Hi Dani,

Thank you for taking the time to leave a review on your experience with us.

We are so pleased to hear the team have provided you with great service during (& after).

We have let the team know you appreciate the resolution provided.

Thank you for choosing AutoMoney Motor Finance & we’re always here if you need anything in the future.

Noté 1 sur 5 étoiles

AutoMotor Money Finance

Told car garage had been approved when hadn't.
Then called wanting to know every little thing, like entering a debt management program.

Keep away

28 août 2023
Avis spontané
Logo de AutoMoney Trust

Réponse de AutoMoney Trust

We regret to hear about your unsatisfactory service experience. We strive to provide exceptional service to all our customers, and we apologise for falling short of your expectations. Your feedback is important to us, and we would like to learn more about your specific concerns. Please reach out to us at customer.support@ammf.co.uk so we can address this matter directly. Thank you for bringing this to our attention.

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