Aqua Vape Avis 

460
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been shopping with Aqua Vape for a few months now and I can’t fault them. Their prices are much cheaper than the supermarkets and other vape stores. Delivery is super fast and their customer se... Voir plus

Noté 5 sur 5 étoiles

Quick turnaround on delivery during bank holiday. Excellent price for a huge bundle offer on the click & vape. Set up took approx 30seconds. Great flavour. Compact enough to tuck into my pocke... Voir plus

Noté 5 sur 5 étoiles

I like this product. I’ve been vaping over 2 years, helped me give up the cigs after I got a diagnosis of lung cancer. The world of vaping has become much more complicated in the last couple of years... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I have bought 4 series 4 and one series 5 and many coils. At first the series 4 worked brilliantly. Then the latest 2 have leaked heavily into the mouthpiece and the one I bought direct from aquavape... Voir plus

À propos de l'entreprise

  1. Aliments, boissons & tabac

Informations provenant de diverses sources externes

Aquavape is your online vape store for the supply of UK based e cigarette liquid, vaping supplies, liquid mixes and vaping accessories. Click now for more info.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

460 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(460)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good

Very good, fast

13 juillet 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 5 sur 5 étoiles

Excellent service and fast delivery.

Excellent products, great customer service had a question about purchase and responded very quickly. Delivery next day. Thank you.

10 juillet 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 5 sur 5 étoiles

Quality ecig.

Bought an aquavape cig from my local store and then they decided to discontinue the range which meant i couldnt get replacement coils luckily i found aquavape website to order from cheaper as well. Ive tried quite a few e cigs and these are the best by far.

9 juillet 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 5 sur 5 étoiles

Excellent!

Very easy website to navigate, fair price and speedy delivery. I will be ordering again.

7 juillet 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 5 sur 5 étoiles

fully recommend

very easy to use site. easy to make my order and delivery was very quick . well within the 5 days expected

4 juillet 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 3 sur 5 étoiles

Series 4 problem

Started using it for the first time and it worked well with the 0.5 Sub coil and the regular 0.8 coil. Bought some new coils as was getting a burnt taste, but now when I try to suck/inhale, it’s as if it tightens up, stops allowing me to suck, very little smoke comes out and it tastes burnt. Rather annoying after buying 6 new coils for it and 2 new flavours.
But it was great whilst it was working.

2 juillet 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for posting your review I am sorry to hear you are experiencing difficulties with your coils, this is most unusual

Could you please email or call our customer services team on sales@aquavape.co.uk / 08081 687 551 so we can resolve the issue

Many Thanks

AquaVape

Noté 1 sur 5 étoiles

Purchased the series 3

What amazing customer service from aquavape. I ordered a series 3 kit which arrived faulty. I left an honest review of what I had recieved in terms of the device and how disappointed I had been. Never did I think that aquavape would not only offer me a full refund for the kit but also send me 6 free e liquids. Amazing service!! Even though I have lost faith in the series 3, I wouldnt hesitate to try another kit. Will continue to order from here. Thank you guys, if only other companies would take a leaf out of your book for customer service!!!

1 juillet 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for posting your review I am sorry to hear you are experiencing difficulties with your device, this is most unusual

I have sent an email over to you so we can resolve the issue with you

Apologies for any inconvenience

Many Thanks

AquaVape

Noté 3 sur 5 étoiles

First time i have used

First time i have used. Ordering was straightforward enough but i was constantly getting pop ups to sign up to the news letter (which I had done already) and to confirm I was over 18 (which I had previously confirmed). It wasn't easy to enter the voucher codes. These can't be added during the checkout process which is a bit odd. You need to apply the voucher code through your account on the home screen (I think..was a couple of days ago). If these minor things could be correct would be much better experience.

1 juillet 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 1 sur 5 étoiles

The button fell out then it just stopped working.

Within a week of purchasing this product, the button fell out of the vape. This was annoying as if you wanted a hit you'd have to place the button in yourself. The button eventualy fell out and got lost, I created a makeshift one but it is just poor quality. Now, even with my makeshift button the device wont fire, no matter how I have tried to fix it, nothing happens. Very poorly made vape.

1 juillet 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for posting your review I am sorry to hear you are experiencing difficulties with your device, this is most unusual

Could you please email or call our customer services team on sales@aquavape.co.uk / 08081 687 551 so we can resolve the issue

Many Thanks

AquaVape

Noté 3 sur 5 étoiles

More expensive than my local shop

More expensive than my local shop, only ordered because I was not well, won’t use the service again. When the product arrived it was all in good condition, just quicker and cheaper if I pop to the shop myself.

30 juin 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 5 sur 5 étoiles

came the next day

came the next day, good product

30 juin 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 5 sur 5 étoiles

Brilliant service

27 juin 2019
Avis spontané
Logo de Aqua Vape

Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 2 sur 5 étoiles

I got a series 4 aqua vape set to help…

"I got a series 4 aqua vape set to help me quit smoking. And it worked perfectly. Until i purchased a box of 3 coils. 2 of which turned out to not work? And in addition to that one of the two coils that come with the set did not work? I remained calm and ordered more coils online. This time all 3 of them did not work. Making me think that this might be a problem with the vape itself. If that is true it lasted less than 3 weeks before it stopped working
Back to smoking thanks to aqua vape failing to work properly"
this was my previous review, however i have updated it and added 1 more star for the excellent customer support service that reached out to me and helped solve the problem with the coils
shoutout to laura lol

26 juin 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for posting your review I am sorry to hear you are experiencing difficulties with your coils/device, this is most unusual

I have sent an email over to you so we can resolve the issues you have

Many Thanks

AquaVape

Noté 5 sur 5 étoiles

Easy site to use

Easy site to use, had everything I needed to order too. Fast and efficient - what more could I want (or say?!!

25 juin 2019
Avis spontané
Logo de Aqua Vape

Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 5 sur 5 étoiles

Great service

I recently had an issue with my unit I had bought from Asda and they would not allow me to return it however, after being contacted by the Aquavape customer service team I cannot fault them one single bit. Great product and outstanding customer services, and a special thank you to Laura for her speedy response times and continues customer care. Defiantly recommended.

25 juin 2019
Avis spontané
Logo de Aqua Vape

Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 5 sur 5 étoiles

innokin coils

Good quality coils from Aqua Vape, security codes match, unlike mostly other companies that claim they are genuine and are only fakes with security numbers that certainly do not match. Coils are lasting me 3 weeks, absolutely the best quality coils i have bought. Would have no hesitation in recommending Aqua Vape to anyone, and will be using this company for future orders again.

24 juin 2019
Avis spontané
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Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

Noté 5 sur 5 étoiles

Items arrived quickly and correct

Items arrived quickly and correct. Very impressed so far.

22 juin 2019
Avis spontané
Logo de Aqua Vape

Réponse de Aqua Vape

Hi

Many thanks for taking the time to leave your feedback

Happy Vaping
AquaVape

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