This is the second time we ordered beds from archers. Both times then salesman and now manager Wesley has been absolutely wonderful in letting us choose right beds with budget in mind. He has an excep... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Welcoming, friendly staff who are very knowledgeable about your products. They left us to look around and when appropriate approached asking if we would like help. They were very informative about... Voir plus
L'entreprise a répondu
We were helped by Donna, who spent time showing us the reclining chairs and explaining the choices of size, motors and fabics. We were given time to walk around and try various chairs, then time to m... Voir plus
L'entreprise a répondu
This is my second bed from Archers and received today the same mattress I previously had which is great.Very good value for quality and price plus free delivery.I only had one problem I purchased in s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matelas
- Magasin de lits
- Magasin de literie
- Magasin de meubles de chambre à coucher
- Magasin de meubles
- Magasin de meubles de salon
À propos de Archers Sleepcentre
Écrit par l'entreprise
Why Choose Archers?
Archers Sleepcentre has bed stores located across Scotland and an e-commerce operation that delivers throughout the UK.
Our website offers a huge choice including many difficult to find beds, eg reinforced beds, waterproof mattresses, 3ft 6 beds and especially low divan bed bases. If you can't find what you are looking for please do contact our tele sales team either by phone or Live Chat.
Our showrooms are large and most of our stores have their own warehouse where you can collect your order and buy a bed and take it away today. There are over 5000 products on our website - not all on display in our showrooms - but most times we can show you a similar product to help you choose.
We offer up to 4 years interest free credit and a UK-wide 2 man delivery service including to the Scottish Islands and other remote locations.
Come and visit us today. Wide choice - Up to 4 Years Interest Free Credit - Beds to take away Today
Écrit par l'entreprise
- Deliveries
- We offer a UK wide delivery service
- Flexible Payment Options
- Up to 4 years interest free credit
Price Match Promise
Be assured you have the best price
We promise to try and match the best price you can find.
Coordonnées de contact
39 Colquhoun Avenue, G52 4BN, Glasgow, Royaume-Uni
- 0141 892 0308
- customersservice@archerssleepcentre.co.uk
- www.archerssleepcentre.co.uk
4,8
Excellent
15 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Everything exsplained
There was no pressure to sell
The chap explained everything in detail and what kind of bed I would need right done to the mattress
3 mai 2026
Lynn Horton made my visit to the store…
Lynn Horton made my visit to the store so relaxed and informed me of all about our adjustable bed. Her knowledge of the working of the bed was so helpful to me. I have bought from Archers before and both visits were met my most pleasant staff.
3 mai 2026
Excellent service- James Stewart helped us choose our…
James Stewart helped us choose our mattress. He was extremely knowledgeable about the product, spent plenty time with us as we tried out the options and helped us select the right product for us. I would highly recommend.
2 mai 2026
Andy was amazing…
Andy was amazing…. He talked us through all out choices! Thank you!
4 mai 2026
Avis spontané
Happy with the deal, from start to finish
Sales were easy to deal with and full of good information.
My husband has had trouble sleeping, since we got the new mattress he is getting a full nights sleep.
Delivered and installed on time by very nice and helpful people
25 avril 2026
Réponse de Archers Sleepcentre
Hi,
Thank you for your review. We're glad to hear you were happy with the service and found our price competitive.
We really appreciate your feedback and hope to welcome you back again in the future.
Kind Regards
Archers Sleepcentre
Went looking for a bed and mattress.
Went looking for a bed and mattress.
Archers Uddingston was the first shop we tried.
Cairns Galbraith could not have been any more helpful with his knowledge of the goods.
2 mai 2026
Réponse de Archers Sleepcentre
Hi,
Thank you for your kind review. We're really pleased to hear that your visit to Archers Sleepcentre in Uddingston was such a positive experience and that Cairns was able to help you with his knowledge and guidance.
We'll be sure to pass on your lovely feedback to him. We really appreciate you taking the time to share your experience and hope you found the perfect bed and mattress.
Best Regards
Archers Sleepcentre
Réponse de Archers Sleepcentre
Hi,
Thank you for your kind review. We're delighted to hear that Stuart in our Clydebank store was very helpful.
We really appreciate you taking the time to share your feedback, and we'll be sure to pass your comments on to him.
We look forward to welcoming you back in the future.
Kind Regards
Archers Sleepcentre
Seamless bed shopping
We were invited to try all the beds, we were given such a lot of information and the salesman, Grant told us that he is encouraged to try the beds in order to give an informative review. The overall experience in Archers was pleasant, funny and very relaxing. If fact my husband would have fallen asleep if I hadn't pushed him to try other beds.
2 mai 2026
Réponse de Archers Sleepcentre
Hi,
Thank you for your wonderful review. We're so pleased to hear you had such an enjoyable experience with us.
It's great to know that Grant provided plenty of helpful information and encouraged you to take your time trying the beds. We love that you found the experience pleasant, relaxing and even a bit of fun - Sounds like your husband found it VERY comfortable.
We truly appreciate you taking the time to share your feedback and hope you found the perfect bed.
Best Regards
Archers Sleepcentre
Good service from Staff
Good service from Staff . Did not try to push for a sale , but very helpful when asked for information . Very efficient and knowledgeable ( Harry ) . Pleasant experience all round .
2 mai 2026
Réponse de Archers Sleepcentre
Hi Pamela,
Thank you for taking the time to leave us a 5 star review.
We're really pleased to hear that you found our team helpful, efficient and knowledgeable whilst also giving you the space to make your decision without any pressure.
Its great to know Harry made such a positive impression, he'll be delighted to hear your feedback.
Best Regards
Archers Sleepcentre
We keep coming back here as we get…
We keep coming back here as we get excellent service from Andrew at Archers Sleepcentre Ayr.
Knowledgeable about all the products, delivery fast, and recycle and disposal of old mattress available at reasonable costs.
3 mai 2026
Avis spontané
Réponse de Archers Sleepcentre
Hi,
Thank you very much for your continued support, it really does mean a lot to our team.
We're delighted to hear that Andrew has consistently provided you with excellent service at our Ayr store. his product knowledge and commitment to helping customers are exactly what we strive for, and he'll be very pleased to receive your kind feedback.
Its great to know you were happy with the delivery service and our recycling and disposal options.
Warm Regards
Archers Sleepcentre
Réponse de Archers Sleepcentre
Good Afternoon
Thank you for leaving a 5 star review, we really appreciate you taking the time to leave your feedback.
Its great to hear our team were knowledgeable, polite & helpful.
Best Regards
Archers Sleepcentre
Lynn was really nice and very helpful
Lynn was really nice and very helpful, wasn’t sure exactly what adjustable bed we were after, her customer service skills are amazing.
1 mai 2026
Réponse de Archers Sleepcentre
Hi,
Thank you for your lovely 5 star review.
We're so pleased to hear that Lynn was so helpful in guiding you through the options and helping you find the right adjustable bed.
She'll be delighted to hear your kind words. Providing great customer service is something we're very proud of. We really appreciate you taking the time to share your experience and hope you enjoy your new bed.
If there's anything else we can help with, please don't hesitate to get in touch.
best Regards
Archers Sleepcentre
Réponse de Archers Sleepcentre
Hi Mr Hardie,
Thank you for your kind review.
We're delighted to hear that you found our staff pleasant and helpful, and that you were happy with the price.
We really appreciate your feedback and hope to welcome you back in the future.
Warm Regards
Archers Sleepcentre
Good service
1 mai 2026
Réponse de Archers Sleepcentre
Hi Stephen,
Thank you for your review!
We're so pleased to hear you were happy with the service you received.
We appreciate your feedback and hope to see you again in the future.
Kind Regards
Archers Sleepcentre
Welcoming
Welcoming, friendly staff who are very knowledgeable about your products. They left us to look around and when appropriate approached asking if we would like help.
They were very informative about the products we were thinking about giving us all options available.
Once we made a choice the finances were fully explained and the best deal made available.
The procedure for paying was explained. Delivery procedure explained. A copy of the receipt given was double checked with myself and a delivery timeline given.
I was very impressed with the service given, probably why I returned.
1 mai 2026
Réponse de Archers Sleepcentre
Hi,
Thank you so much for your detailed and thoughtful review, we truly appreciate you taking the time to share your experience.
We’re delighted to hear that our team made you feel welcome while also giving you the space to browse, and that you found their approach both helpful and informative. It’s great to know that everything from product guidance to finance options and delivery was clearly explained and handled with care.
Your continued trust in returning to us means a great deal, and we’re so pleased we could provide a service that brought you back.
Thank you again for your kind words. We look forward to assisting you again in the future.
Best Regards
Archers Sleepcentrre
BEWARE - Consumers are SOL if something is wrong with your item
You always think, when ordering online, that you are protected by consumer rights. Reader, I am here to warn you that this is not the case. Archers do not accept returns. Not even a credit card dispute was successful.
December 2025, my partner and I just moved in to a new house together and needed a new bed.
Dec 20, 2025: Order placed for a King Size bed frame (£518). The Birlea Halfden Grey Fabric Ottoman Bed Frame 5ft King Size.
Jan 7, 2026: Delivery & Assembly. We immediately report that the internal dimensions of the frame are unexpectedly larger than a standard King mattress (150cm x 200cm), leaving unsightly gaps. It looks awful.
Jan 8–14, 2026: The "Evidence" Loop. A week of back-and-forth where Archers demands specific "full-length" photos. We provide multiple photos and a Google Drive link showing the 7cm width gap and 6cm length gap.
Jan 13, 2026: The Excuse. Archers claims a 2cm–5cm gap is "normal" for ottomans to allow for bedding and lifting. They begin blaming our mattress for being a few centimeters short, rather than acknowledging the frame is oversized. The mattress is a perfect king size, as evidenced by our own pictures, plus I own another mattress by this company in double size and it is perfect for my other bed frame.
Jan 16–20, 2026: Lack of Communication. We are forced to chase them repeatedly for updates. All we want is to return the bed (we have kept the original box and packaging). We provide an ultimatum: resolve by Jan 23 or we will initiate a Section 75 chargeback.
Jan 21, 2026: The Final Refusal. Archers formally refuses the return. Their logic: the item is assembled and they deem it "within tolerance," despite our evidence that it doesn't fit a standard King mattress properly. This 'tolerance' clause is not listed anywhere on their website.
How could we have known the bed was not the right size without assembling it?
It has taken until now (May 2026) to get a resolution on this, because Archers refused to accept the return and denied the credit card chargeback, saying that our mattress is not king size (lol). My final option with Barclays and the Section 75 is to proceed with an independent furniture assessment report, which can cost hundreds of pounds. I won't be doing so, and since that was my final avenue of recourse, I am writing this negative review.
Note that this entire time (almost 6 months) we have been sleeping in the spare bedroom to keep the bed new and unused and ready to return. From reading prior reviews, I believe Archers knew this return would come to this, and knew that most consumers would not go as far as to get an independent assessment and report of their ordered furniture.
I implore you to read the other negative reviews of this company. All we wanted was to return this bed as it did not fit a king size mattress and was misrepresented online.
I always thought consumer rights were impervious, especially when ordering online with a credit card, but I have been shown otherwise with this experience. This has been an important and expensive lesson for me - learn from my mistakes and do not order from this company.
15 décembre 2025
Avis spontané
Réponse de Archers Sleepcentre
Hi,
Thank you for taking the time to leave such a detailed account of your experience. We’re genuinely sorry to hear how dissatisfied you are and that the situation has caused you such frustration over an extended period.
We understand your concerns regarding the dimensions and perceived fit of the bed frame with your mattress, and we appreciate that this has been a significant issue for you. All of our products are supplied in accordance with the manufacturer’s specifications, and acceptable industry tolerances are standard across furniture manufacturing to allow for ease of use and functionality, particularly with ottoman-style frames.
Regarding your comments on returns and chargeback processes, we would like to clarify that we fully comply with UK consumer legislation, and each case is assessed individually based on the information and evidence provided.
We are also sorry to hear that you feel communication during the process was not satisfactory. We aim to keep customers informed at each stage, and we regret that this was not your experience on this occasion.
Your feedback is important and will be reviewed internally to help us improve both our product information and our aftersales processes.
Best Regards
Archers Sleepcentre
Really friendly and helpful staff
Really friendly, helpful staff. Lots of choice of different beds and mattresses with knowledgable staff to help with making the best decision.
Delivery within a few weeks.
23 avril 2026
Réponse de Archers Sleepcentre
Hi Amanda,
Thank you for your lovely review.
We're so pleased to hear that you found out team friendly, helpful and knowledgeable and that you appreciated the wide choice of beds and mattresses available.
Its great to know we would support you in making the right decision, and that the delivery time frame met your expectations.
Hope you enjoy your new purchase. If there's anything else we can assist you with, please don't hesitate to get in touch.
Best Regards
Archers Sleepcentre
This is the second time we ordered beds…
This is the second time we ordered beds from archers. Both times then salesman and now manager Wesley has been absolutely wonderful in letting us choose right beds with budget in mind. He has an exceptional skills in keeping customer happy that pushes the sales through for the company. Thank you again & wish you have a successful future!
30 avril 2026
Réponse de Archers Sleepcentre
Hi,
Thank you so much for your continued support and for choosing Archers again, we truly appreciate your loyalty.
We're delighted to hear that Wesley provided such excellent service on both occasions. Helping customers find the right beds within their budget is exactly what we aim for, and its wonderful to know he made the experience so positive for you. We'll be sure to pass your kind words onto him.
Thank you again for your lovely feedback and well wishes.
Warm Regards
Archers Sleepcentre
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